Customer Service/ Administrator in Shrewsbury

My Telford based is currently recruiting for a Customer Service Administrator.

The Customer Service Administrator will be working in a small team taking orders over the phone and via email, reporting to the Office Manager.

The ideal candidate will have excellent telephony Customer Service skills and administration experience.

Salary – £26k – £26500

Hours of work Monday – Friday 9am-5pm

20 days annual leave + bank holidays

Company Pension

Responsibilities

• Dealing with queries and complaints from consumers via telephone and email.
• To provide administrative and customer support to the Sales Team
• Sales and purchase order processing.
• Raising claims with factories for damaged/faulty goods
• Any other tasks delegated by the Office Manager

Skills and Experience

• Previous experience as an office administrator, office assistant or similar role
• Good customer service skills
• Able to work on own initiative without instruction
• Knowledge of MS Office
• Confident and outgoing.
• Excellent organisational skills
• Good telephone manner.
• Reliable and committed
• Ideally worked within a logistics role

We will carefully consider your application and advise you if we\’re able to progress with your application within 3 working days. If you do not hear from us within this time, your details won\’t be retained. If you\’re not successful on this occasion please continue to apply to future roles we advertise.