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For Companies At a Glance
- Tasks: Provide top-notch customer service and admin support while managing enquiries and records.
- Company: Join a friendly recruitment agency in Shrewsbury with a supportive team.
- Benefits: Starting salary of £26,500, increasing to £27,000 after 6 months, plus annual leave and pension.
- Why this job: Make a difference by helping customers and enhancing your admin skills in a dynamic environment.
- Qualifications: 5+ years in customer service/admin roles and excellent communication skills.
- Other info: Great opportunity for career growth in a small, collaborative team.
The predicted salary is between 26500 - 27000 £ per year.
A recruitment agency is seeking a Customer Services Administration person to join a small team in Shrewsbury, UK. The role involves providing exceptional customer service and administrative support, handling enquiries, and managing records.
Candidates should have a minimum of 5 years experience in a similar role and strong communication skills.
The position offers a starting salary of £26,500pa, increasing to £27,000pa after 6 months, and various benefits including annual leave and a pension plan.
Customer Service & Admin Specialist (CRM, Claims) in Shrewsbury employer: Major Recruitment Telford
Contact Detail:
Major Recruitment Telford Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service & Admin Specialist (CRM, Claims) in Shrewsbury
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Customer Service & Admin Specialist role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common questions for customer service roles and practice your answers. We recommend using the STAR method (Situation, Task, Action, Result) to structure your responses and showcase your experience effectively.
✨Tip Number 3
Show off your skills! If you’ve got experience with CRM systems or handling claims, make sure to highlight that in conversations. Bring examples of how you've excelled in similar roles to demonstrate your value to potential employers.
✨Tip Number 4
Don’t forget to apply through our website! It’s super easy and ensures your application gets seen by the right people. Plus, we’re always looking for passionate individuals to join our team, so take that leap and submit your application today!
We think you need these skills to ace Customer Service & Admin Specialist (CRM, Claims) in Shrewsbury
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in customer service and administration. We want to see how your skills match the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Share specific examples of how you've provided exceptional customer service in the past.
Show Off Your Communication Skills: Since strong communication is key for this role, make sure your application reflects that. Keep your language clear and concise, and don’t forget to proofread for any typos or errors!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Major Recruitment Telford
✨Know Your Stuff
Before the interview, make sure you’re familiar with the company and its values. Research their customer service approach and any recent news or updates. This will help you tailor your answers and show that you’re genuinely interested in the role.
✨Showcase Your Experience
With a minimum of 5 years in a similar role, you’ve got plenty to talk about! Prepare specific examples of how you’ve handled customer enquiries or administrative tasks in the past. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly.
✨Practice Your Communication Skills
Strong communication is key for this position. Practise answering common interview questions out loud, focusing on clarity and confidence. You might even want to do a mock interview with a friend to get comfortable with articulating your thoughts.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest and helps you gauge if the company is the right fit for you. Consider asking about team dynamics, training opportunities, or how success is measured in the role.
