At a Glance
- Tasks: Provide exceptional customer service and administrative support in a friendly team.
- Company: Established recruitment agency with a supportive work environment.
- Benefits: Starting salary of £26,500, pension, annual leave, and career growth.
- Why this job: Join a small team and make a difference in customer experiences.
- Qualifications: 5+ years of customer service and admin experience required.
- Other info: Permanent position with opportunities for professional development.
The predicted salary is between 26500 - 27000 £ per year.
A well-established recruitment agency is seeking an experienced Customer Service/Administrator Representative to join their small, friendly team on a permanent basis. The role, located in Telford, involves providing exceptional customer service and administrative support.
Candidates should have at least 5 years of relevant experience and possess strong communication and organizational skills.
The position offers a starting salary of £26,500, increasing to £27,000 after a successful probation period, alongside attractive benefits including pension and annual leave.
Senior Customer Service & Admin Specialist (37.5h, Pension) employer: Major Recruitment Telford
Contact Detail:
Major Recruitment Telford Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Customer Service & Admin Specialist (37.5h, Pension)
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Senior Customer Service & Admin Specialist role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to customer service and administration. We recommend role-playing with a friend or using online resources to get comfortable with your responses. Confidence is key!
✨Tip Number 3
Showcase your skills! When you get the chance to meet potential employers, bring along examples of your previous work or achievements. This could be anything from customer feedback to successful projects you've managed—let them see what you can bring to their team.
✨Tip Number 4
Don't forget to apply through our website! We make it super easy for you to find and apply for roles that match your skills. Plus, it shows you're serious about joining our friendly team in Telford.
We think you need these skills to ace Senior Customer Service & Admin Specialist (37.5h, Pension)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in customer service and administration. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Share specific examples of how you've provided exceptional customer service in the past.
Show Off Your Communication Skills: Since strong communication is key for this role, make sure your application reflects that. Keep your language clear and concise, and don’t forget to proofread for any typos or errors!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our friendly team!
How to prepare for a job interview at Major Recruitment Telford
✨Know Your Stuff
Before the interview, make sure you brush up on your customer service and administrative skills. Think about specific examples from your past experience that showcase your ability to handle challenging situations and provide exceptional service.
✨Showcase Your Communication Skills
Since strong communication is key for this role, practice articulating your thoughts clearly. You might want to prepare answers to common interview questions, focusing on how you can effectively communicate with both customers and team members.
✨Demonstrate Organisational Prowess
Be ready to discuss how you manage your time and tasks. Consider sharing a method or tool you use to stay organised, as this will show that you can handle the administrative side of the job efficiently.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the role and the company. You could ask about the team dynamics or what a typical day looks like for someone in this position.