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- Tasks: Handle customer enquiries, manage claims, and support sales and marketing teams.
- Company: Join a dynamic recruitment agency in the leisure supply chain sector.
- Benefits: Starting salary of £26,500, annual leave, and company pension.
- Why this job: Make a difference in customer service while growing your career.
- Qualifications: 5 years of customer service experience and strong communication skills.
- Other info: Exciting opportunity for career advancement in a supportive environment.
The predicted salary is between 26500 - 37000 £ per year.
A recruitment agency is seeking a Customer Services Administration professional in Telford within the leisure supply chain sector. This role includes handling customer enquiries, managing claims, maintaining records, and supporting sales and marketing teams.
Candidates should have a minimum of 5 years of customer service experience and possess strong organizational and communication skills.
The position offers a starting salary of £26,500, with potential increases, and benefits including annual leave and company pension.
Customer Services Administrator — Varied Admin & CRM employer: Major Recruitment Telford
Contact Detail:
Major Recruitment Telford Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Services Administrator — Varied Admin & CRM
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent projects. This way, when you chat with them, you can show that you're genuinely interested and ready to contribute.
✨Tip Number 2
Practice your communication skills! Since this role is all about handling customer enquiries, make sure you can articulate your thoughts clearly. Try mock interviews with friends or use online resources to boost your confidence.
✨Tip Number 3
Network like a pro! Connect with people in the leisure supply chain sector on LinkedIn. You never know who might have insider info or even a referral for the job you want. Plus, it shows you're proactive!
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application. Plus, it gives us a chance to see your enthusiasm right from the start. Don’t miss out on this opportunity!
We think you need these skills to ace Customer Services Administrator — Varied Admin & CRM
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and any relevant skills. We want to see how your background fits with the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Customer Services Administrator role. We love seeing your personality come through, so keep it engaging and relevant.
Showcase Your Organisational Skills: Since this role involves managing records and supporting various teams, make sure to highlight your organisational skills in your application. We want to know how you keep things running smoothly!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Major Recruitment Telford
✨Know Your Customer Service Stuff
Make sure you brush up on your customer service experience. Think of specific examples where you've handled enquiries or resolved issues effectively. This will show that you not only have the experience but also the skills to excel in this role.
✨Familiarise Yourself with CRM Systems
Since the job involves managing records and supporting sales, it’s crucial to be familiar with CRM systems. If you’ve used any specific software in the past, be ready to discuss how you utilised it to improve customer interactions or streamline processes.
✨Prepare for Common Questions
Expect questions about how you handle difficult customers or manage multiple tasks. Practise your responses to these scenarios, focusing on your organisational skills and communication strategies. This will help you come across as confident and capable.
✨Show Enthusiasm for the Leisure Sector
Research the leisure supply chain sector and be prepared to discuss why you're interested in this field. Showing genuine enthusiasm can set you apart from other candidates and demonstrate that you’re a good fit for the company culture.
