Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide top-notch customer service and administrative support in a dynamic team.
- Company: Established company in the leisure supply chain industry, located in Telford.
- Benefits: Starting salary of £26,500, increasing to £27,000 after probation, plus 23 days leave.
- Why this job: Join a friendly team and make a real difference in customer satisfaction.
- Qualifications: 5 years in customer service or administration, with strong communication skills.
- Other info: Monday to Friday role with opportunities for growth and development.
The predicted salary is between 26500 - 27000 £ per year.
We are currently recruiting for a Customer Services Administration for an established company, located on Stafford Park in Telford, within the leisure supply chain industry. This is an exciting, varied position within a friendly small team providing exceptional customer service and administrative support to valued customers.
Starting salary £26,500pa increasing to £27,000pa after successful 6 month probation. Monday-Friday, 37.5 hours per week. 23 days annual leave + bank holidays. Company Pension.
Responsibilities Include:
- Handling enquiries and complaints via telephone and email.
- Managing claims with factories for damaged/faulty goods.
- Accurately maintain records on the CRM system.
- Packing and despatching of spare parts.
- Providing administrative tasks for the Sales and Marketing teams when required.
- Booking in deliveries.
Skills and Experience:
- Minimum 5 years experience in a customer service/administrator or similar role.
- Ability to adapt to changing priorities and work well in a fast-paced environment.
- Confident, outgoing with excellent organisational skills.
- Strong verbal and written communication skills.
- Experience of MS Office.
For more information, please call Major Recruitment Telford.
Customer Services Administration employer: Major Recruitment Telford
Contact Detail:
Major Recruitment Telford Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Services Administration
✨Tip Number 1
Get to know the company before your interview! Research their values, culture, and recent news. This will help us tailor our answers and show that we’re genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. We want to sound confident and articulate, especially when discussing our customer service experience.
✨Tip Number 3
Don’t forget to prepare some questions for them! Asking about team dynamics or how they handle customer complaints shows that we’re engaged and ready to contribute to their success.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that we’re proactive and keen on joining their awesome team.
We think you need these skills to ace Customer Services Administration
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer service and administration. We want to see how your skills match the role, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about this position and how you can contribute to our friendly team. Keep it concise but engaging – we love a bit of personality!
Show Off Your Communication Skills: Since strong verbal and written communication skills are key for this role, make sure your application reflects that. Check for typos and clarity, and consider how you can demonstrate these skills through your writing.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Major Recruitment Telford
✨Know Your Customer Service Stuff
Make sure you brush up on your customer service skills and experiences. Think of specific examples where you've handled enquiries or complaints effectively. This will show that you can bring valuable experience to the team.
✨Familiarise Yourself with the Company
Do a bit of research on the company and its position in the leisure supply chain industry. Understanding their values and how they operate will help you tailor your answers and demonstrate your genuine interest in the role.
✨Show Off Your Organisational Skills
Since the role involves managing records and administrative tasks, be ready to discuss how you stay organised. Share tools or methods you use to keep track of tasks and deadlines, as this will highlight your ability to thrive in a fast-paced environment.
✨Practice Your Communication Skills
As strong verbal and written communication skills are key for this role, practice articulating your thoughts clearly. You might even want to prepare a few questions to ask at the end of the interview, showing that you're engaged and interested in the conversation.
