At a Glance
- Tasks: Manage customer relationships and ensure satisfaction in the doors and windows sector.
- Company: Major Recruitment, a leading agency with a focus on client success.
- Benefits: Monday to Friday hours, parking available, and a supportive work environment.
- Other info: Opportunity for growth in a collaborative and engaging workplace.
- Why this job: Join a dynamic team and make a real difference in customer experiences.
- Qualifications: Experience in the windows or door industry with customer service or sales skills.
Major Recruitment Oldbury are delighted to be recruiting for our West Bromwich based client who are seeking an Internal Account Manager that has experience of working previously in either the windows or door sectors.
Hours of work are Monday to Friday 8am to 4pm.
Duties and tasks will include
Develop and maintain regular telephone contact with customers regarding orders, deliveries, priorities and service updates.
Proactively update customers before they feel the need to contact us.
Build strong working relationships with key customer contacts.
Ensure customers feel supported, informed and valued throughout their journey Take ownership of dedicated customer relationships and understand individual customer requirements.
Build rapport and trust through regular engagement.
Identify customers at risk of dissatisfaction and intervene proactively.
Work closely with the Order Processing team to understand order status and progress.
Liaise with Production, Transport and other departments to obtain accurate information.
Communicate delays, changes or issues promptly and professionally.
Personally manage communications when service issues arise.
Ensure customers understand the situation; actions being taken and expected resolutions.
Candidates welcome to apply for the role must have experience in either the windows or door industry and either customer service or sales experience.
Parking is available.
Major Recruitment is acting as an Employment Agency in relation to permanent vacancies and as an Employment Business in relation to temporary or contract vacancies, as defined under the Conduct of Employment Agencies and Employment Businesses Regulations 2003.
INDLS
Internal Account Manager- Doors & Windows in West Bromwich employer: Major Recruitment Oldbury
Join our award-winning team in Shirley, where we prioritise a supportive work culture and offer excellent employee growth opportunities. As a Legal Receptionist, you'll enjoy a professional environment that values teamwork and independence, alongside competitive benefits and a commitment to work-life balance with fixed hours. Experience the unique advantage of being part of a company that truly cares about its employees' well-being and development.
StudySmarter Expert Advice🤫
We think this is how you could land Internal Account Manager- Doors & Windows in West Bromwich
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Internal Account Manager- Doors & Windows at Major Recruitment Oldbury, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Major Recruitment Oldbury. Tailor your message to explain why you’re drawn to them and how you can contribute as a Internal Account Manager- Doors & Windows. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Internal Account Manager- Doors & Windows in West Bromwich
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Major Recruitment Oldbury:When writing your cover letter, make sure to tailor your message specifically for Major Recruitment Oldbury. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Major Recruitment Oldbury
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Major Recruitment Oldbury that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Major Recruitment Oldbury that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Major Recruitment Oldbury’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
