At a Glance
- Tasks: Serve customers, process orders, and assist with deliveries in a fast-paced environment.
- Company: Join a friendly team in the heart of the Jewellery Quarter.
- Benefits: Monday to Friday hours with early finishes on Fridays and available parking.
- Other info: Opportunity for growth in a supportive and knowledgeable environment.
- Why this job: Be a key player in a dynamic team and enhance your customer service skills.
- Qualifications: Strong customer service skills and a friendly, motivated attitude.
Major Recruitment Oldbury are delighted to be recruiting for our Jewellery Quarter based client who are seeking a Trade Counter Assistant to work in their professional office environment. Ideally you will have trade counter experience within a metals or manufacturing environment. Hours of work are Monday to Friday 8.45am to 4.45pm and a 4pm finish on a Friday. Parking is available.
The opportunity has arisen to join a friendly and knowledgeable team at the trade counter. You will be a key member of the team who will assist in the day-to-day efficient running of the Trade Counter. This is a varied and often fast paced role, assisting customers.
Duties and tasks will include:
- Serve customers, process orders, and complete admin tasks
- Provide product advice across the product range
- Prepare online and phone orders for dispatch
- Assist with deliveries and occasional stock control
Candidates welcome to apply for the role will have the following:
- Strong customer service background
- Computer literate with excellent communication skills
- Organised, detail-oriented, and able to work under pressure
- Friendly, motivated, and a team player
- Metal industry experience is a plus (not essential)
Major Recruitment is acting as an Employment Agency in relation to permanent vacancies and as an Employment Business in relation to temporary or contract vacancies, as defined under the Conduct of Employment Agencies and Employment Businesses Regulations 2003.
Trade Counter Assistant employer: Major Recruitment Oldbury
Join a dynamic and supportive team in the heart of the Jewellery Quarter, where your role as a Trade Counter Assistant will be integral to our operations. We pride ourselves on fostering a collaborative work culture that values employee growth and development, offering opportunities for training and advancement within the metals and manufacturing sector. With convenient working hours and available parking, we ensure a balanced work-life environment that makes us an excellent employer for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Trade Counter Assistant
✨Tip Number 1
Get to know the company before your interview! Research their products and services, especially in the metals or manufacturing sector. This will help us show that you're genuinely interested and ready to contribute.
✨Tip Number 2
Practice your customer service skills! Since you'll be serving customers at the trade counter, think of scenarios where you can demonstrate your ability to handle queries and provide product advice. We want to see you shine!
✨Tip Number 3
Dress the part! Even if it’s a friendly environment, looking professional can make a great first impression. We want to see you as someone who takes the role seriously and is ready to jump in.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you on their radar. Remember, we’re all about making connections!
We think you need these skills to ace Trade Counter Assistant
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Trade Counter Assistant role. Highlight any relevant experience you have in customer service or the metals industry, and don’t forget to showcase your organisational skills!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Mention your passion for customer service and how you can contribute to the fast-paced environment at the trade counter.
Show Off Your Skills:In your application, be sure to highlight your computer literacy and communication skills. We want to see how you can effectively assist customers and manage orders, so give us examples of when you've done this before!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get you one step closer to joining our friendly team!
How to prepare for a job interview at Major Recruitment Oldbury
✨Know Your Products
Familiarise yourself with the product range before the interview. Being able to discuss specific items and their uses will show your enthusiasm and readiness to assist customers effectively.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Highlight how you handled difficult situations or went above and beyond for a customer, as this role heavily relies on strong interpersonal skills.
✨Demonstrate Organisational Skills
Think of ways you've managed multiple tasks or prioritised work in a fast-paced environment. Be ready to share these examples, as being organised is key to succeeding in this role.
✨Ask Insightful Questions
Prepare thoughtful questions about the team dynamics, daily challenges, or the company culture. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
