Major Recruitment are currently recruiting for experienced Outbound Market Research Interviewers / Telemarketers to work from home, on an ongoing temporary basis, for one of the UKs largest independent research and analytics companies. The role will be ongoing with some agents having worked at the organisation for a number of years.
Are you the right candidate for this opportunity Make sure to read the full description below.
*Please note you must be based in the UK on a full time basis, to be considered for this position*
Hours of work - are between Monday to Thursday 10:00am - 5:00pm, a total of eight hours shifts, there is a possibility to work Fridays too.
Rate of pay - £12.71 ph plus commission based on performance, and time/attendance bonus (please note this position is paid monthly)
*Start date Tuesday 6th October 2026* Training starts Tuesday and will finish Thursday 8th October and will be 9.30am to 4.30pm. Three full days of training will be included.
The purpose of the role is to contact businesses to conduct a telephone interview, there and then where possible, or to arrange an appointment to call back at a more convenient time for them to participate. The interviews need to be conducted to the highest quality standards and to agreed daily targets.
*This is a high-volume outbound calling role!*
Please note you will be working from home, so you will need to have your own Windows laptop or desktop computer.
You will also need your own Direct USB headset, NOT a USB wireless and/or Bluetooth headset.
Main Duties
- Contact businesses to Conduct telephone interviews in accordance with quality standards
- High volume of outbound calls
- Complete surveys in a timely manner ensuring all information gathered is accurate and recorded correctly.
- Supply project related feedback and observations to team manager
- Dealing with any problems/complaints that arise
- Working towards daily and weekly targets
- Building a strong rapport with the person you are speaking to.
- In addition to your normal duties, you may occasionally be required to undertake additional work necessary to meet the needs of the business, without additional remuneration. xgikmsk
Candidate Requirements
- Excellent communications skills
- The ability to build rapport quickly and engage with a respondent
- Literate and numerate
- Computer literate
- Excellent timekeeping and attendance
- Resilient self-motivated and target driven
- Strong work ethic
- Extremely organised
- Own Windows based laptop / computer *... Remote working/work at home options are available for this role.
Outbound Market Research Telephone Interviewer (Remote) in Newton employer: Major Recruitment Oldbury
Join our award-winning team in Shirley, where we prioritise a supportive work culture and offer excellent employee growth opportunities. As a Legal Receptionist, you'll enjoy a professional environment that values teamwork and independence, alongside competitive benefits and a commitment to work-life balance with fixed hours. Experience the unique advantage of being part of a company that truly cares about its employees' well-being and development.
