At a Glance
- Tasks: Conduct high-volume outbound telephone interviews with businesses in English or French.
- Company: Join one of the UK's largest independent research and analytics companies.
- Benefits: Enjoy remote work, competitive pay of £14.00ph, plus performance bonuses.
- Why this job: Perfect for those seeking flexible work hours and a chance to develop communication skills.
- Qualifications: Must be UK-based, have excellent communication skills, and own a Windows laptop and USB headset.
- Other info: Full-time role, Monday to Friday, 10am to 3pm; start date is 16th June 2025.
Major Recruitment are currently recruiting for experienced FRENCH SPEAKING Outbound Market Research Interviewers / Telemarketers to work from home, on an ongoing temporary basis, for one of the UKs largest independent research and analytics companies. You will be working on campaigns in the UK area, you must be UK based in order to do this role.
Please note: you must be based in the UK on a full time basis, to be considered for this position.
Hours of work: Monday to Friday 10:00am - 3:00pm (please note we cannot offer part time hours for this role).
Rate of pay: £14.00ph plus commission based on performance, and time/attendance bonus (this position is paid monthly).
Start: Monday 16th June 2025.
The purpose of the role is to contact businesses to conduct an English or French speaking telephone interview, there and then where possible, or to arrange an appointment to call back at a more convenient time for them to participate. The interviews need to be conducted to the highest quality standards and to agreed daily targets.
This is a high-volume outbound calling role!
Please note you will be working from home, so you will need to have your own Windows laptop or desktop computer with 4GB Ram and a 4 thread CPU with 8mbps download and 5mbps upload internet speeds (no MacBook, Chromebook or IPAD). You will also need your own Direct USB headset, NOT a USB wireless and/or Bluetooth headset. You won't be able to pass the initial IT test if you don't have the correct equipment/software.
Main Duties:
- Contact businesses to conduct telephone interviews in accordance with quality standards.
- High volume of outbound calls.
- Complete surveys in a timely manner ensuring all information gathered is accurate and recorded correctly.
- Supply project related feedback and observations to team manager.
- Dealing with any problems/complaints that arise.
- Working towards daily and weekly targets.
- Building a strong rapport with the person you are speaking to.
- In addition to your normal duties, you may occasionally be required to undertake additional work necessary to meet the needs of the business, without additional remuneration.
Candidate Requirements:
- Excellent communication skills.
- The ability to build rapport quickly and engage with a respondent.
- Literate and numerate.
- Computer literate.
- Excellent timekeeping and attendance.
- Resilient, self-motivated and target driven.
- Strong work ethic.
- Extremely organised.
- Own Windows based laptop/computer.
- Own Direct USB headset.
Working From Home: Monday to Friday 10am till 3pm.
Monthly Pay: 12th of every month £14.00ph plus bonus based on performance, as well as an extra bonus based on time keeping/attendance.
INDLS
Please click to apply.
French Speaking Telephone Interviewer (Remote) employer: Major Recruitment Oldbury
Contact Detail:
Major Recruitment Oldbury Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land French Speaking Telephone Interviewer (Remote)
✨Tip Number 1
Familiarise yourself with the specific requirements of the role, especially the technical specifications for your equipment. Ensure your Windows laptop meets the criteria and that you have a compatible USB headset ready to go.
✨Tip Number 2
Practice your French speaking skills, particularly in a business context. You might want to role-play common interview scenarios to build your confidence and fluency when engaging with respondents.
✨Tip Number 3
Prepare for high-volume calling by developing a strategy for managing your time effectively. Consider how you'll stay organised and motivated throughout your shifts, especially during busy periods.
✨Tip Number 4
Research the company and its projects to understand their goals and values. This knowledge will help you build rapport with respondents and provide insightful feedback to your team manager.
We think you need these skills to ace French Speaking Telephone Interviewer (Remote)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in market research or telemarketing, especially any roles where you've conducted telephone interviews. Emphasise your French language skills and any previous outbound calling experience.
Craft a Strong Cover Letter: Write a cover letter that showcases your communication skills and ability to build rapport quickly. Mention your motivation for applying and how you meet the specific requirements outlined in the job description.
Highlight Technical Proficiency: Since this role requires specific technical equipment, mention your Windows laptop specifications and Direct USB headset in your application. This shows you understand the requirements and are prepared.
Prepare for Potential Questions: Think about common interview questions related to market research and telephone interviewing. Be ready to discuss how you handle high-volume calls and maintain quality standards while working towards targets.
How to prepare for a job interview at Major Recruitment Oldbury
✨Brush Up on Your French
Since this role requires conducting interviews in French, make sure to practice your language skills. Familiarise yourself with common phrases and vocabulary related to market research to ensure you can communicate effectively.
✨Know the Company and Role
Research the company and understand their mission, values, and the specifics of the role. This will help you tailor your answers and show that you're genuinely interested in the position.
✨Prepare for High-Volume Calls
As this is a high-volume outbound calling role, think about how you would handle multiple calls efficiently. Be ready to discuss your strategies for managing time and maintaining quality during busy periods.
✨Demonstrate Your Rapport-Building Skills
During the interview, showcase your ability to build rapport quickly. You might be asked to role-play a call, so practice engaging with a respondent and making them feel comfortable sharing information.