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- Tasks: Monitor CCTV and assist in maintaining safe neighbourhoods in Birmingham.
- Company: Major Recruitment is dedicated to connecting talent with opportunities in various sectors.
- Benefits: Earn £12.80 per hour with flexible 12-hour shifts, including days and nights.
- Why this job: Make a real impact on community safety while gaining valuable experience in security operations.
- Qualifications: No specific qualifications required; just a commitment to safety and teamwork.
- Other info: Full training provided to ensure compliance with industry standards.
Major Recruitment are currently looking for a CCTV Control room Operative in Birmingham. If you are considering sending an application, make sure to hit the apply button below after reading through the entire description.
FULL TIME 36 Hours per week; usually 3 x 12 hour shifts which can be day/nights and weekends at £12.80 per hour. Shifts are from 7am till 7pm or 7pm till 7am.
You will play an integral role in helping to make our residents feel safer, drawing on your local knowledge to help develop key priorities for the neighbourhoods you serve.
Day to Day Duties:
- Provide a professional and effective public CCTV/Door entry monitoring service working closely with the Mobile Patrol Officers and Night Time Security Service Supervisors, helping to provide safe, clean and secure neighbourhoods across the city of Birmingham.
- Ensure integrity, accuracy and confidentiality of all information gained is secure at all times by strict compliance.
- Respond to calls of Anti-Social Behaviour (ASB) or any breaches of tenancy, by initially investigating, recording findings and forwarding to a Mobile Patrol Officer team, directing them in line with an agreed escalation process for further action.
- Maintain a log of activities during your shift and prepare incident reports regarding repairs and enquiries of a non-urgent nature, including producing detailed electronic incident reports on actions.
- Check security equipment and radios at the beginning of each shift and ensure that you are able to communicate with your shift patrol teams.
- All duties carried out in the control room are compliant with ISO 900, BS 7958, BS 5979, BS 8418 and N.S.I approved quality standards.
- You will be required to undertake any necessary training to ensure compliance with these standards.
- You must wear the official uniform and identity badge at all times whilst on duty.
CCTV Control room Operative employer: Major Recruitment Oldbury
Contact Detail:
Major Recruitment Oldbury Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CCTV Control room Operative
✨Tip Number 1
Familiarise yourself with the local area of Birmingham, especially the neighbourhoods you will be monitoring. Understanding the community dynamics and potential hotspots for anti-social behaviour can give you an edge during interviews.
✨Tip Number 2
Brush up on your knowledge of CCTV systems and relevant compliance standards like ISO 900 and BS 7958. Being able to discuss these in detail will demonstrate your commitment to maintaining high-quality service.
✨Tip Number 3
Prepare to showcase your ability to work under pressure and handle emergency situations. Think of examples from past experiences where you successfully managed stressful scenarios, as this role requires quick thinking and effective communication.
✨Tip Number 4
Network with professionals in the security industry, particularly those who have experience in CCTV operations. They can provide valuable insights and may even refer you to opportunities within their networks.
We think you need these skills to ace CCTV Control room Operative
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a CCTV Control Room Operative. Familiarise yourself with the job description and the skills required, such as attention to detail and the ability to handle sensitive information.
Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the job requirements. Emphasise any previous roles in security, monitoring, or customer service, and include specific examples of how you've contributed to safety and security in past positions.
Craft a Strong Cover Letter: Write a compelling cover letter that explains why you are interested in the position and how your background makes you a suitable candidate. Mention your local knowledge of Birmingham and your commitment to maintaining safety in the community.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Major Recruitment Oldbury
✨Know Your Role
Familiarise yourself with the responsibilities of a CCTV Control Room Operative. Understand the importance of monitoring public safety and how your local knowledge can contribute to community security.
✨Demonstrate Attention to Detail
Highlight your ability to maintain accurate logs and prepare detailed incident reports. Be ready to discuss any previous experiences where attention to detail was crucial in your work.
✨Showcase Communication Skills
Effective communication is key in this role. Prepare examples of how you've successfully communicated with teams or handled difficult situations, especially in high-pressure environments.
✨Understand Compliance Standards
Research the relevant compliance standards such as ISO 900 and BS 7958. Being knowledgeable about these standards will show your commitment to maintaining quality and security in your work.
