At a Glance
- Tasks: Lead and develop a customer support/sales team to enhance performance and drive commercial success.
- Company: Established business in Blackpool with a focus on team development and culture.
- Benefits: Competitive salary, bonus scheme, and excellent benefits.
- Other info: Opportunity for personal growth and collaboration across departments.
- Why this job: Make a real impact by transforming a reactive team into a proactive powerhouse.
- Qualifications: Experience in leading customer-facing teams and strong coaching skills.
The predicted salary is between 35000 - 42000 £ per year.
Are you a strong people manager who can improve performance, develop teams, and drive a more proactive commercial culture? We are recruiting for a well-established business looking for somebody to lead and develop an internal customer support/sales team, helping move the function from reactive support into a more commercially focused environment. This role is focused on coaching, leadership, performance improvement, and embedding better processes and ways of working - not aggressive sales management.
The Role
- Lead, coach and develop a customer-facing team
- Improve performance, engagement, and accountability
- Support cultural and behavioural change
- Monitor KPIs and identify improvement opportunities
- Deliver coaching and performance management
- Improve processes and consistency across the team
- Work closely with wider departments and stakeholders
About You
You may currently be working as a:
- Sales Office Manager
- Customer Service Manager
- Internal Sales Manager
- Team Leader
- Contact Centre Manager
- Performance Manager
We are looking for somebody who has:
- Experience leading customer-facing or sales support teams
- Strong coaching and people development skills
- Experience improving performance and processes
- A proactive and commercially minded approach
- Strong communication and stakeholder management skills
Package
Bonus scheme, excellent benefits.
Sales Team Manager employer: Major Recruitment North West Perms
Join a well-established business in Blackpool that prioritises employee development and a supportive work culture. As a Sales Team Manager, you will benefit from a competitive salary, bonus scheme, and excellent benefits while leading a team focused on proactive customer engagement and performance improvement. With a strong emphasis on coaching and collaboration, this role offers meaningful opportunities for personal and professional growth in a dynamic environment.
Contact Details:
Major Recruitment North West Perms Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Sales Team Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the lookout for a Sales Team Manager role. You never know who might have the inside scoop on an opportunity that’s not even advertised yet.
✨Tip Number 2
Prepare for those interviews by practising common questions related to team leadership and performance improvement. We suggest you come up with specific examples from your past experiences that showcase your coaching skills and ability to drive change.
✨Tip Number 3
Don’t forget to research the company culture of the places you’re applying to. Understanding their values will help you tailor your approach and show how you can contribute to a proactive commercial environment.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Sales Team Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Sales Team Manager role. Highlight your leadership and coaching abilities, as well as any experience in improving team performance and processes.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're the perfect fit for this role. Share specific examples of how you've led teams and driven cultural change in previous positions. We love a good story!
Showcase Your Communication Skills:Since strong communication is key for this role, ensure your application is clear and concise. Use professional language but let your personality shine through – we want to get to know you!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us during the process.
How to prepare for a job interview at Major Recruitment North West Perms
✨Know Your Team Dynamics
Before the interview, take some time to research effective team management strategies. Be ready to discuss how you’ve successfully led teams in the past, focusing on your coaching style and how you’ve improved performance. This will show that you understand the importance of developing a proactive culture.
✨Showcase Your Coaching Skills
Prepare specific examples of how you've coached team members to achieve their goals. Think about times when you’ve turned a reactive team into a proactive one. Highlighting these experiences will demonstrate your ability to lead and develop a customer-facing team effectively.
✨Understand the Business Goals
Familiarise yourself with the company’s objectives and how the sales team fits into the bigger picture. Be prepared to discuss how you can align your team’s performance with these goals. This shows that you’re not just focused on numbers but also on contributing to the overall success of the business.
✨Engage with Stakeholders
Think about how you’ve collaborated with other departments in previous roles. Be ready to share examples of how you’ve built relationships with stakeholders to improve processes and drive results. This will highlight your strong communication skills and your proactive approach to teamwork.
