At a Glance
- Tasks: Lead and develop a customer support/sales team to enhance performance and culture.
- Company: Established business in Blackpool with a focus on team development.
- Benefits: Competitive salary, bonus scheme, excellent holidays, pension, and healthcare.
- Other info: Long-term career opportunities with ongoing training and development.
- Why this job: Shape a positive team culture while driving performance and engagement.
- Qualifications: Experience in leading customer-facing teams and strong coaching skills.
The predicted salary is between 35000 - 42000 € per year.
Are you a strong people manager who can improve performance, develop teams, and drive a more proactive commercial culture? We are recruiting for a well-established business looking for somebody to lead and develop an internal customer support / sales team, helping move the function from reactive support into a more commercially focused environment. This role is focused on coaching, leadership, performance improvement, and embedding better processes and ways of working - not aggressive sales management.
The Role
- Lead, coach and develop a customer-facing team
- Improve performance, engagement, and accountability
- Support cultural and behavioural change
- Monitor KPIs and identify improvement opportunities
- Deliver coaching and performance management
- Improve processes and consistency across the team
- Work closely with wider departments and stakeholders
About You
You may currently be working as a:
- Sales Office Manager
- Customer Service Manager
- Internal Sales Manager
- Team Leader
- Contact Centre Manager
- Performance Manager
We are looking for somebody who has:
- Experience leading customer-facing or sales support teams
- Strong coaching and people development skills
- Experience improving performance and processes
- A proactive and commercially minded approach
- Strong communication and stakeholder management skills
Package
- Bonus scheme
- Excellent holiday entitlement
- Pension
- Healthcare benefits
- On-site facilities
- Ongoing training and development
- Long-term career opportunities
Excellent opportunity for somebody who enjoys developing people, improving performance, and helping shape a positive, high-performing team culture.
Sales Team Manager in Blackpool employer: Major Recruitment North West Perms
Join a well-established business in Blackpool as a Sales Team Manager, where you will thrive in a supportive work culture that prioritises employee development and performance improvement. With excellent benefits including a bonus scheme, healthcare, and ongoing training, this role offers the chance to lead a customer-facing team towards a proactive commercial environment while enjoying long-term career opportunities in a vibrant location.
Contact Detail:
Major Recruitment North West Perms Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Sales Team Manager in Blackpool
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the lookout for a Sales Team Manager role. You never know who might have the inside scoop on an opportunity or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by practising common questions related to coaching and performance management. We suggest using the STAR method to structure your answers, showcasing your experience in leading teams and driving cultural change.
✨Tip Number 3
Showcase your leadership style! During interviews, share specific examples of how you've developed teams and improved performance. This will help potential employers see how you can bring that proactive commercial culture they’re after.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our team and contributing to a positive, high-performing culture.
We think you need these skills to ace Sales Team Manager in Blackpool
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Sales Team Manager role. Highlight your leadership experience and any achievements in improving team performance, as this is what we’re really looking for!
Craft a Compelling Cover Letter:Use your cover letter to tell us why you’re the perfect fit for our team. Share specific examples of how you've developed teams and improved processes in previous roles. We love a good story!
Showcase Your Coaching Skills:Since coaching is a big part of this role, make sure to mention any relevant experiences where you’ve successfully coached or mentored others. We want to see how you can help our team grow and thrive!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us during the process!
How to prepare for a job interview at Major Recruitment North West Perms
✨Know Your Leadership Style
Before the interview, take some time to reflect on your leadership style and how it aligns with the company's values. Be ready to share specific examples of how you've successfully led teams in the past, focusing on coaching and development rather than aggressive management.
✨Showcase Your Coaching Skills
Prepare to discuss your approach to coaching and developing team members. Think of a few success stories where your guidance led to improved performance or engagement. This will demonstrate your ability to foster a proactive culture within the team.
✨Understand the Business Goals
Research the company and its objectives, especially regarding their customer support and sales functions. Be prepared to discuss how you can help transition the team from reactive support to a more commercially focused environment, highlighting any relevant experience you have.
✨Engage with Stakeholders
Since the role involves working closely with other departments, think about how you've successfully collaborated with stakeholders in the past. Be ready to share examples that illustrate your strong communication skills and how you’ve managed relationships to achieve common goals.
