At a Glance
- Tasks: Provide 1st/2nd line IT support across multiple sites and maintain various devices.
- Company: Dynamic tech company focused on hands-on IT solutions and team collaboration.
- Benefits: £27,000 salary, up to £2,000 bonus, 35-hour week, and extensive training.
- Why this job: Enjoy variety in your role while helping others with their tech challenges.
- Qualifications: Experience in IT support, knowledge of Windows OS and Microsoft 365 required.
- Other info: Join a close-knit team with opportunities for personal and professional growth.
The predicted salary is between 21600 - 32400 £ per year.
Looking for your next hands-on IT role with variety, ownership, and room to grow? If you thrive on solving tech issues, enjoy working across multiple sites, and love helping people get the best from their devices and systems - this could be your perfect next step.
We are looking for someone confident in both 1st and 2nd line support, happy to travel between locations (all within reasonable distance), and keen to get stuck into hardware, networking, and Microsoft 365.
What’s in it for you?
- £27,000 basic salary
- Up to £2,000 annual KPI bonus
- 35-hour work week
- Hands-on training across systems, security, networking and more
- The chance to build broad technical skills in a close-knit team
- A role where no two days are the same - variety is guaranteed!
What you’ll be doing:
- Providing 1st/2nd line support across a busy, multi-site environment.
- Maintaining and configuring Windows 11 PCs, MacBooks, iPhones, iPads, and more.
- Supporting end users on Office 365 - including Teams, SharePoint, MFA, Intune.
- Taking ownership of IT asset management, including deployment, tagging, and documentation.
- Helping ensure systems are spot on - including scheduled checks and on-site tech support during key events (with time off in lieu for any out-of-hours work).
- Working closely with external vendors and helping to scope and deliver improvement projects.
What you’ll need:
- Prior experience in a similar 1st/2nd line support role
- Solid working knowledge of Windows OS, Microsoft 365, basic networking, and mobile device management (MDM).
- Confidence troubleshooting and communicating with stakeholders across all levels.
- An organised mindset - you’ll be tracking assets, stock levels, and support requests.
- A genuine enthusiasm for IT and learning - this team will invest in your development.
Ready to apply? We get it - your CV might not be totally up to date. Don’t worry. Just send over what you’ve got, or drop us a message with a few lines about your experience and interest in the role.
IT Support Technician in Blackburn employer: Major Recruitment North West Perms
Contact Detail:
Major Recruitment North West Perms Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Technician in Blackburn
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT world, attend local meetups, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your tech projects and achievements. This is a great way to demonstrate your hands-on experience and passion for IT support.
✨Tip Number 3
Prepare for interviews by practising common IT support scenarios. Think about how you'd troubleshoot specific issues or handle difficult users. The more prepared you are, the more confident you'll feel when it’s time to shine!
✨Tip Number 4
Don’t forget to apply through our website! It’s super easy and ensures your application gets seen by the right people. Plus, we love hearing from enthusiastic candidates who are ready to dive into the world of IT support.
We think you need these skills to ace IT Support Technician in Blackburn
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to show your enthusiasm for IT and how you can contribute to our team.
Tailor Your CV: Make sure your CV highlights your experience in 1st and 2nd line support. Focus on relevant skills like troubleshooting, Windows OS, and Microsoft 365. We love seeing how your background fits with what we’re looking for!
Show Off Your Problem-Solving Skills: In your application, share examples of how you've tackled tech issues in the past. We’re all about solving problems here at StudySmarter, so let us know how you’ve made a difference in previous roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s super easy and ensures your application gets to the right place. Plus, if you have any questions, feel free to drop us a message!
How to prepare for a job interview at Major Recruitment North West Perms
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Windows OS, Microsoft 365, and basic networking. Be ready to discuss specific troubleshooting scenarios you've encountered in previous roles. This will show your confidence and expertise in 1st and 2nd line support.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've solved tech issues in the past. Think about times when you had to think on your feet or work under pressure. This will demonstrate your ability to handle the variety of challenges that come with the role.
✨Communicate Clearly and Confidently
Practice explaining technical concepts in simple terms. You'll need to communicate effectively with stakeholders at all levels, so being able to break down complex ideas will be a huge plus. Consider doing mock interviews with friends to refine your delivery.
✨Demonstrate Your Enthusiasm for IT
Let your passion for technology shine through during the interview. Share any recent projects or learning experiences that excite you. This will show that you're not just looking for a job, but that you're genuinely interested in growing within the field.