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- Tasks: Manage school networks and ICT systems with proactive and reactive maintenance.
- Company: Join a leading managed services business with ISO and Microsoft Gold Partner accreditations.
- Benefits: Enjoy 25 days annual leave, mileage pay, pension scheme, private healthcare, and ongoing training.
- Why this job: Gain hands-on experience in a dynamic environment while working with a supportive technical team.
- Qualifications: 2 years of IT experience, strong problem-solving skills, and excellent customer handling abilities required.
- Other info: A car and driving license are essential for this field-based role.
Major IT have partnered with a leading managed services business on an exclusive arrangement. As a company my client has achieved ISO status and Microsoft Gold Partner accreditations by delivering excellent customer quality and high end service delivery. The business also operates UK wide working across a number of SME’s and large Corporations with a client list that is looking to continue to grow around 20% year on year. As a result of continued expansion, my client has immediate requirements for an ICT Technician to work across several school sites in North London, Enfield and Harrow locations. A car and licence is a must for this role due to the position being field based! The person * The successful candidate will come from a similar IT background ideally within an ICT environment with at least 2 years industry experience with an ability to problem solve and work effectively with personnel from different teams within the company * You will be managing school networks and computer systems by carrying out reactive and proactive maintenance tasks on all ICT equipment, operating systems and core applications. * Applicants will need excellent customer handling and inter-personal skills, have the ability to work proactively and be able to show good planning and organisation skills * Opportunity to gain experience working with Windows Desktop and Windows Server OS, including DHCP, DNS, Group Policy and Active Directory as well as Google Chromebook and set-up iPad deployment * Windows Server experience (desirable) * Undertaking and supporting commercial sector clients by working with and learning from the senior technical team **Enhanced DBS and barred list check required **Due to the nature of the field work, you will need your own car and a driving licence Benefits: 25 Days Annual Leave Mileage paid Company Pension Scheme Private Health Care Employee Discount Scheme Ongoing Training & Development
ICT Technician employer: Major Recruitment Derby IT & Digital
Contact Detail:
Major Recruitment Derby IT & Digital Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ICT Technician
✨Tip Number 1
Familiarize yourself with the specific technologies mentioned in the job description, such as Windows Server OS, DHCP, DNS, and Active Directory. Having hands-on experience or relevant certifications in these areas can significantly boost your chances of standing out.
✨Tip Number 2
Since this role involves working across multiple school sites, emphasize your ability to manage time effectively and plan your schedule. Highlight any previous experience you have in a field-based role where you successfully managed multiple locations.
✨Tip Number 3
Showcase your customer handling and interpersonal skills during the interview process. Prepare examples of how you've effectively communicated with clients or team members in past roles, especially in challenging situations.
✨Tip Number 4
Since the position requires a driving license and your own car, make sure to mention your readiness for fieldwork. If you have experience working in similar environments, share those experiences to demonstrate your adaptability and commitment.
We think you need these skills to ace ICT Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in ICT, particularly any roles where you've managed networks and computer systems. Emphasize your problem-solving skills and ability to work with different teams.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention your experience with Windows Desktop and Server OS, as well as your customer handling skills. Show how you can contribute to their growth.
Highlight Relevant Skills: Clearly outline your technical skills related to DHCP, DNS, Group Policy, Active Directory, and any experience with Google Chromebook or iPad deployment. This will demonstrate your fit for the position.
Prepare for the Interview: If selected for an interview, be ready to discuss specific examples of how you've handled ICT challenges in the past. Prepare questions about the company's expansion plans and how you can support their goals.
How to prepare for a job interview at Major Recruitment Derby IT & Digital
✨Showcase Your Technical Skills
Be prepared to discuss your experience with Windows Desktop and Server OS, including DHCP, DNS, Group Policy, and Active Directory. Highlight any specific projects or tasks where you successfully managed school networks or ICT equipment.
✨Demonstrate Problem-Solving Abilities
Prepare examples of how you've effectively solved technical issues in the past. This could include troubleshooting network problems or maintaining computer systems. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Emphasize Customer Handling Skills
Since this role involves working with various personnel, be ready to discuss your interpersonal skills. Share experiences where you successfully communicated with clients or team members to resolve issues or improve service delivery.
✨Plan for Field Work Logistics
As the position is field-based, ensure you have a valid driving license and a reliable car. Be ready to discuss how you plan to manage your time and travel between different school sites efficiently.
