At a Glance
- Tasks: Diagnose and resolve complex automotive issues, ensuring customer satisfaction.
- Company: Global leader in automotive solutions with over 30 years of experience.
- Benefits: Competitive salary, 25 days leave, health care, and career progression.
- Other info: Inclusive workplace with global opportunities for growth.
- Why this job: Join a dynamic team and make a real impact in the EV and high-voltage sector.
- Qualifications: Master Technician certification and advanced electrical diagnosis skills required.
The predicted salary is between 40000 - 50000 £ per year.
Location: Coventry, United Kingdom
Employment Type: Full-time
Who We Are
We have been a trusted partner to leading vehicle manufacturers and mobility organisations globally for over 30 years. Our mission is to help clients transform their businesses through expertise in sales performance, repair optimisation, and consumer engagement. With a global team of over 5,000 employees across 80 countries, we combine industry knowledge with cutting-edge technology to deliver sustainable, innovative solutions.
The Role
As an Automotive Technical Specialist, you will be at the heart of complex diagnostic repair cases. You won't just fix what's broken; you'll tackle issues demanding deep technical insight and structured thinking. This role involves analysing root causes, connecting missing signals, and designing lasting solutions for ambiguous and unique technical puzzles.
Your Daily Impact:
- Resolve Requests: Deliver high-quality diagnostic and repair support to ensure regional customer satisfaction.
- Monitor Success: Oversee the repair process, reporting on gaps and advising on performance improvements.
- Quality Control: Review existing processes and report on dealer performance regarding escalated cases.
- Coach & Mentor: Communicate with retailer staff to find root causes for technical deviations and prevent future support needs.
- Relationship Building: Foster strong connections with retailers and customers to improve functional effectiveness.
- Documentation: Record complex technical issues for the central organisation to build a global knowledge base.
About You
This is a fantastic opportunity for an experienced automotive engineer with a passion for vehicles and exceptional customer service.
You are the ideal candidate if you:
- Are trained and certified to Master Technician status (or equivalent).
- Possess advanced electrical diagnosis skills and experience.
- Have High Voltage / EV experience (highly desirable).
- Can investigate and diagnose complex vehicle systems both "hands-on" and remotely.
- Thrive in fast-paced environments and can manage multiple deadlines simultaneously.
- Maintain a proactive "can-do" attitude.
What We Offer:
- Competitive Salary.
- Company Laptop.
- 25 days annual leave.
- Contributory pension plan.
- Cash-back health care scheme & Life assurance.
- Car salary exchange scheme.
- Clear career progression with global opportunities.
Our Commitment
We are an equal opportunities employer. We encourage applications from all backgrounds regardless of race, disability, neurodiversity, gender, or belief. As a Disability Confident employer, we interview all disabled applicants who meet the minimum criteria for the vacancy.
Automotive Diagnostics Specialist – EV & High-Voltage Expert in Coventry employer: Major Recruitment Coventry
As a leading partner to vehicle manufacturers and mobility organisations for over 30 years, we pride ourselves on fostering a dynamic work culture in Coventry that champions innovation and employee growth. Our commitment to professional development is evident through clear career progression paths and a supportive environment where your expertise as an Automotive Diagnostics Specialist will be valued and nurtured. With competitive benefits including a contributory pension plan and a cash-back health care scheme, we ensure our employees are well taken care of while they tackle exciting challenges in the evolving automotive landscape.
Contact Details:
Major Recruitment Coventry Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Automotive Diagnostics Specialist – EV & High-Voltage Expert in Coventry
✨Tip Number 1
Network like a pro! Reach out to industry contacts, attend automotive events, and join relevant online forums. The more people you know, the better your chances of landing that dream job.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your diagnostic successes and technical projects. This will give potential employers a clear picture of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by brushing up on common technical questions and scenarios. Practice explaining complex issues in simple terms – it shows you can communicate effectively with both techies and non-techies.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Automotive Diagnostics Specialist – EV & High-Voltage Expert in Coventry
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for automotive technology shine through. We want to see that you’re not just qualified, but genuinely excited about the role and the impact you can make.
Tailor Your CV:Make sure your CV is tailored to highlight your experience with EVs and high-voltage systems. We love seeing specific examples of how you've tackled complex diagnostic challenges in the past.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of your skills and experiences without unnecessary fluff.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at Major Recruitment Coventry
✨Know Your Stuff
Make sure you brush up on your automotive knowledge, especially around EV and high-voltage systems. Be ready to discuss specific diagnostic techniques you've used in the past and how they relate to the role.
✨Showcase Problem-Solving Skills
Prepare to share examples of complex technical issues you've resolved. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your analytical thinking.
✨Build Rapport
Since relationship building is key in this role, practice your communication skills. Be friendly and approachable during the interview, showing that you can connect with both colleagues and customers.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's approach to diagnostics and customer service. This shows your genuine interest in the role and helps you understand how you can contribute to their mission.
