CRM Manager: Retention & Personalisation (Global Retail) in London

CRM Manager: Retention & Personalisation (Global Retail) in London

London Full-Time 50000 - 65000 € / year (est.) No home office possible
Major Players | B CorpTM

At a Glance

  • Tasks: Lead retention and loyalty programmes while managing a team of CRM coordinators.
  • Company: Join a renowned global fashion and lifestyle brand with a B CorpTM certification.
  • Benefits: Enjoy discounts, onsite gym access, and attractive perks.
  • Other info: Be part of a dynamic team in a vibrant London setting.
  • Why this job: Take ownership in a transformative moment for a leading brand.
  • Qualifications: 4-5+ years of CRM experience and expertise in Salesforce Marketing Cloud.

The predicted salary is between 50000 - 65000 € per year.

Major Players | B CorpTM is seeking a CRM Manager for their iconic global fashion and lifestyle retail brand in London. This role involves leading retention and loyalty programs while managing a team of CRM coordinators.

Candidates should have:

  • 4-5+ years of CRM experience
  • Hands-on expertise with platforms like Salesforce Marketing Cloud
  • A strong background in omni-channel marketing

The position offers significant ownership in a transformative moment for the brand, along with attractive perks including discounts and a gym onsite.

CRM Manager: Retention & Personalisation (Global Retail) in London employer: Major Players | B CorpTM

Join a leading global fashion and lifestyle retail brand in London, where you will play a pivotal role as a CRM Manager, driving retention and loyalty initiatives. Our vibrant work culture fosters creativity and collaboration, offering ample opportunities for professional growth and development. Enjoy attractive benefits such as exclusive discounts and access to an onsite gym, making this an exceptional place to thrive both personally and professionally.

Major Players | B CorpTM

Contact Detail:

Major Players | B CorpTM Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land CRM Manager: Retention & Personalisation (Global Retail) in London

Tip Number 1

Network like a pro! Reach out to people in the industry, especially those who work at the company you're eyeing. A friendly chat can give you insider info and maybe even a referral!

Tip Number 2

Show off your skills! Prepare a portfolio or case studies that highlight your CRM successes. When you get that interview, share specific examples of how you've driven retention and loyalty in past roles.

Tip Number 3

Stay updated on trends! The retail landscape is always changing, so keep an eye on the latest CRM strategies and tools. Mentioning current trends in your conversations can really impress potential employers.

Tip Number 4

Apply through our website! We make it super easy for you to submit your application directly. Plus, it shows you're genuinely interested in the role and the brand. Let's get you that job!

We think you need these skills to ace CRM Manager: Retention & Personalisation (Global Retail) in London

CRM Experience
Salesforce Marketing Cloud
Omni-channel Marketing
Team Management
Retention Strategies
Loyalty Program Development
Data Analysis

Some tips for your application 🫡

Show Off Your CRM Experience:Make sure to highlight your 4-5+ years of CRM experience in your application. We want to see how you've used platforms like Salesforce Marketing Cloud and your hands-on expertise in omni-channel marketing. This is your chance to shine!

Tailor Your Application:Don’t just send a generic application! We love it when candidates tailor their CVs and cover letters to the role. Mention specific retention and loyalty programs you’ve led, and how they align with our brand’s vision.

Be Authentic:Let your personality come through in your written application. We’re looking for someone who can lead a team and connect with our customers, so don’t be afraid to show us who you are and what you’re passionate about!

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with our iconic brand!

How to prepare for a job interview at Major Players | B CorpTM

Know Your CRM Inside Out

Make sure you’re well-versed in CRM platforms, especially Salesforce Marketing Cloud. Brush up on your knowledge of retention strategies and loyalty programmes, as you’ll want to demonstrate your hands-on expertise during the interview.

Showcase Your Omni-Channel Experience

Prepare examples of how you've successfully implemented omni-channel marketing strategies in previous roles. Be ready to discuss specific campaigns and their outcomes, as this will highlight your ability to drive customer engagement across various touchpoints.

Team Leadership Matters

Since this role involves managing a team of CRM coordinators, think about your leadership style and be prepared to share how you’ve motivated and developed your team in the past. Highlight any successful projects that showcase your ability to lead effectively.

Align with the Brand's Values

Research the brand’s mission and values, especially since they are a B CorpTM. Be ready to discuss how your personal values align with theirs and how you can contribute to their transformative journey in the retail space.