At a Glance
- Tasks: Support exciting email campaigns and manage templates for 18+ iconic brands.
- Company: Join a leading multi-brand hospitality group in London.
- Benefits: Competitive salary, mentorship, and a clear growth pathway.
- Other info: Dynamic team culture with opportunities for rapid skill development.
- Why this job: Dive into a fast-paced environment and develop your CRM skills.
- Qualifications: Experience with CRM platforms and strong attention to detail.
The predicted salary is between 30000 - 40000 € per year.
One of the UK's most recognisable multi‐brand hospitality groups is looking for a CRM Executive to join their busy marketing team and support campaign delivery across a portfolio of 18+ brands in the UK and US.
This is a business that operates at real pace, with a lean CRM team managing high volumes of activity across multiple brands and markets. If you're an up‐and‐coming CRM specialist looking to get into a dynamic, fast‐moving environment where no two days look the same, this is a fantastic next step.
This is an execution‐focused role where you'll be getting stuck in from day one, building emails, managing templates, pulling reports and supporting the wider CRM team with campaign delivery. Strong CRM platform knowledge and a good eye for copy are both going to set you up for success here.
Key Responsibilities- Support end‐to‐end email campaign delivery, builds, QA, deployment and reporting
- Create and manage email templates across multiple brands
- Pull and analyse performance reports to support the wider CRM team
- Maintain data hygiene and support segmentation builds
- Assist with platform activity as the business migrates to Iterable
- Respond to briefs from marketing stakeholders efficiently and accurately
- Hands‐on experience with a CRM or email platform, Salesforce, Acteol or similar
- Strong attention to detail and a meticulous approach to QA
- Good copywriting skills - able to write clearly and in‐brand
- Comfortable working at pace across multiple priorities
- Eager to learn and develop within a high‐volume environment
- Hospitality, leisure or multi‐brand experience a bonus but not essential
- Step into a role with real variety, working across an iconic portfolio of brands
- Supportive team environment with strong mentorship from senior CRM specialists
- Fast‐paced environment where you'll build your skills quickly
- Clear pathway for growth within a team that's investing in its CRM capability
- Competitive salary and a genuinely exciting place to start or grow your CRM career
If you would like a confidential chat about this role or your next career move, please get in contact with: coco.young@majorplayers.co.uk
We offer equal opportunities to all candidates regardless of race, religion, gender, sexuality, disability, age, and other protected status as required by applicable law.
CRM Executive in London employer: Major Players | B CorpTM
Join one of the UK's most iconic multi-brand hospitality groups as a CRM Executive in London, where you'll thrive in a dynamic and fast-paced environment. With a supportive team culture, strong mentorship from senior specialists, and clear pathways for career growth, this role offers a unique opportunity to develop your skills while working across a diverse portfolio of brands. Enjoy a competitive salary and the chance to make a meaningful impact in a vibrant industry.
StudySmarter Expert Advice🤫
We think this is how you could land CRM Executive in London
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality and CRM sectors on LinkedIn. A friendly message can go a long way, and you never know who might have the inside scoop on job openings.
✨Tip Number 2
Get your hands dirty with practical experience. If you can, volunteer for projects or internships that let you work with CRM tools. This will not only boost your CV but also give you real-world skills that employers love.
✨Tip Number 3
Prepare for interviews by practising common CRM-related questions. Think about how you’d handle campaign delivery or data hygiene. Show them you’re ready to dive in and make an impact from day one!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly shows your enthusiasm for joining our team. Plus, it’s super easy!
We think you need these skills to ace CRM Executive in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the CRM Executive role. Highlight your hands-on experience with CRM platforms and any relevant skills that match the job description. We want to see how you can bring value to our busy marketing team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to showcase your passion for CRM and your eagerness to learn in a fast-paced environment. Let us know why you're excited about working with our iconic multi-brand hospitality group.
Show Off Your Copywriting Skills:Since good copywriting is key for this role, make sure to demonstrate your writing skills in your application. Whether it's in your CV or cover letter, we want to see your ability to write clearly and in-brand!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Major Players | B CorpTM
✨Know Your CRM Platforms
Make sure you brush up on your knowledge of CRM platforms like Salesforce or Acteol. Be ready to discuss your hands-on experience and how you've used these tools in past roles. This will show that you're not just familiar with the tech, but that you can hit the ground running.
✨Show Off Your Copywriting Skills
Since good copy is essential for this role, prepare a few examples of your writing. Whether it's email templates or marketing content, having tangible examples will demonstrate your ability to write clearly and in-brand. Don't forget to highlight any specific campaigns where your copy made an impact!
✨Emphasise Your Attention to Detail
In a fast-paced environment, attention to detail is crucial. Be prepared to share instances where your meticulous approach helped avoid errors or improved campaign performance. This will reassure them that you can manage high volumes of activity without compromising quality.
✨Be Ready to Discuss Data Hygiene
Data hygiene is key in CRM roles, so come prepared to talk about how you've maintained data accuracy and supported segmentation builds in previous positions. Highlight any strategies you've implemented to ensure clean data, as this will show your understanding of the importance of data in effective campaign delivery.
