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- Tasks: Lead client communications and manage projects from start to finish.
- Company: Join a leading shopper marketing agency transforming retail experiences.
- Benefits: Competitive salary, hybrid work model, and a supportive team environment.
- Why this job: Make a real impact by managing key brand campaigns and building strong relationships.
- Qualifications: Experience in shopper marketing and strong client-facing skills required.
- Other info: Dynamic, collaborative culture with a focus on diversity and inclusion.
The predicted salary is between 34000 - 51000 £ per year.
Major Players are partnering with a leading shopper marketing agency who work with global retail brands to transform in-store experiences, to hire a Senior Account Manager on a fixed term contract. This role is a key part of the client servicing team - you will be the day-to-day lead for key brand and retail clients, responsible for managing briefs, overseeing project delivery and building strong, trusted relationships to ensure the smooth running of campaigns. Please note that this is an 11-month maternity cover contract and not a permanent position.
Responsibilities
- Lead client communications and manage briefs through to delivery.
- Oversee projects end-to-end, from storyboarding through to final delivery and dispatch.
- Act as the primary point of contact for retail and brand partners.
- Build long-term, trusted relationships and maintain consistently high client satisfaction.
- Stay informed on shopper marketing and wider industry trends to identify opportunities.
Leadership & Operations
- Lead cross-functional teams (creative, strategy, production) to deliver high-quality work.
- Work closely with internal stakeholders across operations, media and production.
- Track workflows, manage timelines and ensure clear communication across teams.
- Support team development and demonstrate strong upward management skills.
- Remain hands-on and organised in a high-volume, fast-moving environment.
Experience Required
- Shopper marketing (POS, BTL) - previous experience working on retail accounts.
- Must come from an Advertising/shopper agency background.
- Background in advertising, shopper marketing or a related field.
- Strong client-facing experience managing multiple projects simultaneously.
- Ability to judge creative work and provide clear, constructive feedback.
- Excellent communication skills (verbal and written).
- Strong organisational and problem-solving ability.
Cultural Fit
- Team-oriented and collaborative.
- Down-to-earth, friendly and easy to work with.
- Comfortable spending time in the office to build strong internal relationships.
- Entrepreneurial mindset with the ability to adapt in a growing business.
Additional Details
- Hours: Full time
- Salary: £40-45,000, depending on experience
- Office Location: London
- Office requirements: hybrid - 3 days per week in office
Major Players are the UK's leading digital, marketing, and creative talent agency, and over the last 30 years we have consistently championed our people and communities. As a proud B Corp, we are committed to improving diversity, equity and inclusion within the industries we service, creating impactful and sustainable change for our partners, candidates and employees.
We offer equal opportunities to all candidates regardless of race, religion, gender, sexuality, disability, age, and other protected status as required by applicable law.
Senior Account Manager employer: Major Players | B Corp™
Contact Detail:
Major Players | B Corp™ Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Account Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the lookout for opportunities. A friendly chat can lead to referrals or insider info about openings that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its clients. Understand their recent campaigns and be ready to discuss how your experience aligns with their needs. This shows you're genuinely interested and can hit the ground running.
✨Tip Number 3
Practice your pitch! Be clear about your skills and experiences, especially those that relate to managing client relationships and overseeing projects. A confident delivery can make all the difference in leaving a lasting impression.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email reiterating your interest can keep you top of mind. Plus, it’s a great chance to highlight something specific from the conversation that excited you about the role.
We think you need these skills to ace Senior Account Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Senior Account Manager role. Highlight your experience in shopper marketing and client management, as this will show us you understand what we're looking for.
Showcase Your Communication Skills: Since excellent communication is key for this role, use your application to demonstrate your verbal and written skills. Keep it clear, concise, and engaging – we want to see your personality shine through!
Highlight Relevant Experience: Don’t forget to mention any previous roles in advertising or shopper marketing. We’re keen to see how your background aligns with our needs, so be specific about your achievements and responsibilities.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Major Players | B Corp™
✨Know Your Clients
Before the interview, research the key retail brands and clients that the agency works with. Understanding their campaigns and shopper marketing strategies will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Project Management Skills
Be prepared to discuss specific examples of how you've managed projects from start to finish. Highlight your ability to oversee workflows, manage timelines, and ensure clear communication across teams, as these are crucial for the Senior Account Manager position.
✨Demonstrate Your Relationship-Building Skills
Think of instances where you've built strong, trusted relationships with clients or team members. Share these stories during the interview to illustrate your client-facing experience and your ability to maintain high client satisfaction.
✨Stay Current on Industry Trends
Familiarise yourself with the latest trends in shopper marketing and advertising. Being able to discuss recent developments or innovative strategies during your interview will show that you're proactive and ready to contribute to the agency's success.
