At a Glance
- Tasks: Lead a dynamic project management team and oversee luxury retail installations.
- Company: Award-winning experiential design agency with a focus on luxury brands.
- Benefits: Competitive salary, hybrid working, and opportunities for professional growth.
- Other info: Join a B Corp committed to diversity, equity, and inclusion.
- Why this job: Make a real impact in the luxury retail sector while developing your leadership skills.
- Qualifications: Experience in retail production and strong team management skills required.
The predicted salary is between 45000 - 55000 £ per year.
Major Players are partnering with an independent, award-winning experiential design agency who specialise in luxury retail installations, window displays and in-store activations for some of the world's leading luxury retail, fashion and lifestyle brands. They're now looking for a Director of Projects & Client Services to lead their UK project management team, owning all UK projects, acting as first point of escalation for clients, setting team standards and process, taking a hands-on role on their largest projects, joining pitches, and supporting the Creative Director on longer-lead work.
Responsibilities:
- Lead and develop the UK project management team: performance, mentoring, recruitment and succession planning, while setting the processes and standards the team works to.
- Act as senior client liaison and escalation point, reporting to the Board and collaborating day-to-day with the Global CEO; strengthen relationships and grow repeat business across 10+ concurrent projects.
- Own project financial performance end-to-end: budgeting, forecasting, profitability, quotations, invoicing and reconciliation, and interpret client briefs accurately for internal teams and suppliers.
- Identify and mitigate project risk, and own timelines and critical paths so projects deliver on time and to expectation.
- Visit our production facility regularly to review progress and support supplier negotiations, and provide on-site leadership at surveys and installations through to client sign-off.
Experience required:
- Previous experience working in retail production, window displays and window installations.
- Proven team management experience.
- Strong financial acumen (project P&L, budgeting, forecasting).
- Have the ability to set process and nurture a team through change in a fast-paced environment.
Hours: Full time
Salary: £70-90,000, dependent on experience
Office requirements: Hybrid working, 3 days per week in the office
Project Director employer: Major Players | B Corp™
Join one of London's most extraordinary live entertainment experiences, where creativity and passion thrive in a vibrant work culture. As a Content Producer, you'll enjoy competitive benefits including a salary of £40–45,000, a bonus scheme, and complimentary show tickets, all while working in a dynamic environment that fosters employee growth and collaboration. With flexible hours and the opportunity to engage with audiences at a world-class venue, this role offers a unique chance to make a meaningful impact in the entertainment industry.
