Client Partner in London

Client Partner in London

London Full-Time 80000 - 90000 £ / year (est.) No home office possible
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Major Players | B Corp™

At a Glance

  • Tasks: Lead major client relationships and drive strategic conversations in a creative agency.
  • Company: Join a dynamic, independent branding agency with a strong creative culture.
  • Benefits: Competitive salary, hybrid work model, and opportunities for professional growth.
  • Why this job: Shape the future of a creatively led business and make a real impact.
  • Qualifications: Significant experience in client services within creative or branding agencies.
  • Other info: Be part of a B Corp™ committed to diversity, equity, and inclusion.

The predicted salary is between 80000 - 90000 £ per year.

Major Players are partnering with an established, independent strategic creative branding agency that is entering a new phase of growth, to hire a Client Partner. This is a key leadership hire and a genuine opportunity to help shape the future of a creatively led business. The successful candidate will act as the senior commercial anchor within the agency, bringing structure, clarity and commercial rigour while respecting and protecting a strong creative culture. The role sits on the leadership team and works closely with the Managing Director, Founder and senior creative leadership.

Key responsibilities

  • Act as the senior partner across all major client relationships.
  • Lead strategic conversations with senior client stakeholders.
  • Ensure work is delivered to a consistently high standard: creatively, strategically and commercially.
  • Commercial & financial leadership
  • Own the commercial health of accounts, including forecasting, scoping, resourcing and profitability.
  • Bring a strong commercial mindset to a creative-first environment.
  • Identify risks and opportunities across accounts and support sustainable growth.
  • Remain actively involved in resourcing, scheduling and project tracking.
  • Support project delivery across branding, digital and integrated campaigns.
  • Work closely with creative, strategy and production to ensure smooth execution.
  • Manage and mentor existing account management talent.
  • Lead future hiring as client revenue increases.
  • Create clarity around roles, expectations and standards.
  • Process & ways of working
  • Gradually introduce improved structures, systems and tools.
  • Balance rigour with flexibility – improving operations without damaging culture.
  • Support collaboration across strategy, creative and client service.
  • Growth & leadership
  • Contribute to new business, pitches and proposals.
  • Help shape the agency’s positioning and offer as it evolves.
  • Act as a key voice within the leadership team.

Skills required

  • Significant senior experience in client services within a creative, branding or design agency.
  • Proven track record working with global or international clients.
  • Strong understanding of how creative businesses operate commercially.
  • Proven experience in building teams/divisions and being part of a leadership team.

Hours: Full time

Salary: £80-90,0000 (dependent on experience)

Office Location: London

Office requirements: Hybrid: Mon/Wed/Thu in office

Major Players are the UK’s leading marketing and creative talent agency, and over the last three decades we’ve consistently championed our people and communities. As a proud B Corp™, we are committed to improving diversity, equity and inclusion within the industries we service, creating impactful and sustainable change for our partners, candidates and employees. We offer equal opportunities to all candidates regardless of race, religion, gender, sexuality, disability, age, and other protected status as required by applicable law.

Client Partner in London employer: Major Players | B Corp™

Major Players is an exceptional employer, offering a dynamic and inclusive work culture that prioritises creativity and collaboration. As a B Corp™ certified agency, we are dedicated to fostering diversity, equity, and inclusion while providing our employees with meaningful growth opportunities and the chance to shape the future of a leading creative branding agency in the heart of London. Join us to be part of a team that values both commercial success and a strong creative ethos.
Major Players | B Corp™

Contact Detail:

Major Players | B Corp™ Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Client Partner in London

Tip Number 1

Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Client Partner role. You never know who might have the inside scoop on opportunities or can put in a good word for you.

Tip Number 2

Prepare for those interviews by researching the agency's recent projects and clients. Show them you’re not just another candidate; you’re genuinely interested in their work and how you can contribute to their creative culture.

Tip Number 3

Don’t shy away from showcasing your leadership skills! Be ready to discuss how you've successfully managed client relationships and led teams in the past. This is your chance to shine as a senior commercial anchor!

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step to connect with us directly.

We think you need these skills to ace Client Partner in London

Client Relationship Management
Strategic Leadership
Commercial Acumen
Financial Forecasting
Project Management
Team Building
Mentoring
Creative Problem-Solving
Collaboration
Process Improvement
Understanding of Branding and Design
New Business Development
Communication Skills
Adaptability

Some tips for your application 🫡

Show Your Creative Side: When you're writing your application, don't be afraid to let your creativity shine through! We want to see how you can bring a fresh perspective to the role of Client Partner. Use engaging language and examples that reflect your unique style and approach.

Highlight Your Commercial Acumen: Make sure to emphasise your experience in managing client relationships and driving commercial success. We’re looking for someone who can balance creativity with a strong commercial mindset, so share specific examples of how you've achieved this in past roles.

Tailor Your Application: Take the time to tailor your application to our agency's values and the specifics of the job description. We appreciate candidates who do their homework and understand what makes us tick. Show us how your skills align with our mission and the role of Client Partner.

Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it’s super easy – just follow the prompts and submit your application!

How to prepare for a job interview at Major Players | B Corp™

Know Your Clients Inside Out

Before the interview, research the agency's major clients and their recent projects. Understand their brand values and how the agency has contributed to their success. This will help you demonstrate your ability to lead strategic conversations with senior client stakeholders.

Showcase Your Commercial Acumen

Be prepared to discuss your experience in managing commercial health across accounts. Bring examples of how you've forecasted, scoped, and ensured profitability in previous roles. This will highlight your strong commercial mindset, which is crucial for this position.

Emphasise Team Leadership Skills

Since this role involves managing and mentoring account management talent, share specific instances where you've built teams or improved processes. Talk about how you balance rigour with flexibility to maintain a strong creative culture while driving operational improvements.

Prepare for Cultural Fit Questions

Expect questions about how you would support collaboration across strategy, creative, and client service. Think about how you can contribute to the agency’s positioning and offer as it evolves, and be ready to articulate your vision for fostering a positive work environment.

Client Partner in London
Major Players | B Corp™
Location: London
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