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- Tasks: Lead exciting CRM campaigns and build strong client relationships.
- Company: Join Major Players, a top digital talent agency committed to diversity and innovation.
- Benefits: Enjoy a competitive salary, professional coaching, birthday off, and hybrid working options.
- Why this job: Be part of a dynamic team that values fresh ideas and continuous improvement in CRM.
- Qualifications: 2-3 years in digital/CRM, excellent communication skills, and experience with Bloomreach CRM preferred.
- Other info: Work in central London with flexible office days and a focus on personal growth.
The predicted salary is between 34000 - 51000 £ per year.
Major Players are partnering with a dynamic and rapidly growing marketing agency to recruit for a CRM Senior Account Manager.
Role overview:
- End-to-end campaign leadership: Leverage data insights (with dedicated data science support) to understand performance, pinpoint key opportunities, and brief in impactful campaigns that drive significant value for clients.
- Exceptional client partnerships: Cultivate strong, lasting relationships through proactive communication and a genuine commitment to client success.
- Drive innovation: Contribute to a culture of continuous improvement by identifying and championing new ways to translate data intelligence into tangible client results. You'll be empowered to test and implement innovative strategies.
Key skills:
- At least 2-3 years experience working in a digital/CRM agency.
- A CRM specialist.
- Excellent communicator with proven client management and project management experience.
- Ideally you will have worked on Bloomreach CRM system previously.
- Previous experience working with hospitality and lifestyle clients would be advantageous.
What kind of person will excel?
- A maverick thinker & doer: Someone who brings fresh ideas to the table and isn't afraid to challenge the status quo in CRM.
- A passionate industry enthusiast: Ideally with an interest in hospitality, retail, and digital marketing, eager to grow within a dynamic business.
- Strategic with CRM acumen: Someone who can blend innovative thinking with practical CRM knowledge and experience.
Salary & benefits:
- £40-45,000 depending on experience
- Professional coaching with in-house team coach
- Birthday day off
- Regular rewards and recognition
- Access to several London workspaces
Office location & work policy:
- Central London office - hybrid working - 1 day per week in office (with option to do more but flexibility if you need it!)
If you would like a confidential chat about this role, please get in contact with me.
Major Players are the UK's leading digital, marketing, and creative talent agency, and over the last 30 years we've consistently championed our people and communities. As a proud B Corp™, we are committed to improving diversity, equity and inclusion within the industries we service, creating impactful and sustainable change for our partners, candidates and employees. We offer equal opportunities to all candidates regardless of race, religion, gender, sexuality, disability, age, and other protected status as required by applicable law.
CRM Senior Account Manager employer: Major Players | B Corp™
Contact Detail:
Major Players | B Corp™ Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CRM Senior Account Manager
✨Tip Number 1
Familiarise yourself with the Bloomreach CRM system, as having hands-on experience with it can set you apart from other candidates. Consider taking online courses or tutorials to boost your knowledge and demonstrate your commitment to mastering this tool.
✨Tip Number 2
Network within the hospitality and lifestyle sectors to gain insights and build connections. Attend industry events or join relevant online forums to engage with professionals who can provide valuable information about trends and expectations in these fields.
✨Tip Number 3
Showcase your ability to drive innovation by preparing examples of past campaigns where you successfully implemented new strategies. Be ready to discuss how you used data insights to inform your decisions and the impact those campaigns had on client success.
✨Tip Number 4
Prepare for the interview by thinking about how you can cultivate strong client relationships. Reflect on your communication style and be ready to share specific instances where you proactively supported clients and contributed to their success.
We think you need these skills to ace CRM Senior Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in digital and CRM agencies, particularly any work with the Bloomreach CRM system. Emphasise your client management and project management skills, as well as any relevant experience in hospitality and lifestyle sectors.
Craft a Compelling Cover Letter: In your cover letter, express your passion for CRM and digital marketing. Share specific examples of how you've driven innovation and improved client outcomes in previous roles. Show that you understand the importance of data insights in campaign leadership.
Showcase Your Communication Skills: Since excellent communication is key for this role, consider including a section in your application that demonstrates your ability to cultivate strong client relationships. You might include anecdotes or metrics that showcase your success in this area.
Highlight Your Strategic Thinking: Demonstrate your strategic acumen by discussing how you've blended innovative thinking with practical CRM knowledge in past projects. This could be through case studies or specific campaigns where your input led to significant results.
How to prepare for a job interview at Major Players | B Corp™
✨Showcase Your CRM Expertise
Make sure to highlight your experience with CRM systems, especially if you've worked with Bloomreach. Be prepared to discuss specific campaigns you've led and the results achieved, as this will demonstrate your capability in managing client accounts effectively.
✨Demonstrate Strong Communication Skills
As a CRM Senior Account Manager, exceptional communication is key. Practice articulating your thoughts clearly and confidently. Prepare examples of how you've built strong client relationships and resolved any challenges that arose.
✨Emphasise Your Innovative Thinking
This role values maverick thinkers who can challenge the status quo. Come prepared with ideas on how to leverage data insights for innovative campaigns. Show your enthusiasm for continuous improvement and how you’ve implemented new strategies in past roles.
✨Research the Company and Industry
Familiarise yourself with the marketing agency's work, particularly in hospitality and lifestyle sectors. Understanding their client base and recent campaigns will allow you to tailor your responses and show genuine interest in the role and the company.
