At a Glance
- Tasks: Lead retention and loyalty programmes while managing a team of CRM coordinators.
- Company: Join a renowned global fashion and lifestyle brand in London.
- Benefits: Enjoy discounts, onsite gym, and attractive perks.
- Other info: Be part of a dynamic team in a vibrant retail environment.
- Why this job: Take ownership in a transformative moment for a leading brand.
- Qualifications: 4-5+ years of CRM experience and expertise in Salesforce Marketing Cloud.
The predicted salary is between 50000 - 65000 € per year.
Major Players | B Corp™ is seeking a CRM Manager for their iconic global fashion and lifestyle retail brand in London. This role involves leading retention and loyalty programs while managing a team of CRM coordinators.
Candidates should have:
- 4-5+ years of CRM experience
- Hands-on expertise with platforms like Salesforce Marketing Cloud
- A strong background in omni-channel marketing
The position offers significant ownership in a transformative moment for the brand, along with attractive perks including discounts and a gym onsite.
CRM Manager: Retention & Personalisation (Global Retail) employer: Major Players | B Corp™
Join a forward-thinking B Corp™ that champions sustainability and innovation in the global fashion and lifestyle sector. As a CRM Manager in London, you'll thrive in a dynamic work culture that prioritises employee growth and offers unique benefits such as onsite gym facilities and exclusive discounts. This role not only provides significant ownership in shaping retention strategies but also places you at the heart of a transformative journey for an iconic brand.
StudySmarter Expert Advice🤫
We think this is how you could land CRM Manager: Retention & Personalisation (Global Retail)
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at the company you're eyeing. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies that highlight your CRM successes. When you get that interview, share specific examples of how you've driven retention and loyalty in past roles.
✨Tip Number 3
Stay updated on trends! Keep an eye on the latest in omni-channel marketing and CRM tools. Being able to discuss current trends during your interview will show you're passionate and knowledgeable about the field.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application directly. Plus, it shows you're genuinely interested in joining our team and helps us keep track of your application.
We think you need these skills to ace CRM Manager: Retention & Personalisation (Global Retail)
Some tips for your application 🫡
Show Off Your CRM Experience:Make sure to highlight your 4-5+ years of CRM experience in your application. We want to see how you've used platforms like Salesforce Marketing Cloud and your hands-on expertise in omni-channel marketing. This is your chance to shine!
Tailor Your Application:Don’t just send a generic application! We love it when candidates tailor their CVs and cover letters to the role. Mention specific retention and loyalty programs you’ve led, and how they align with our brand’s vision.
Be Authentic:Let your personality come through in your written application. We’re looking for someone who can lead a team and connect with our customers, so don’t be afraid to show us who you are and what you’re passionate about!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it’s super easy!
How to prepare for a job interview at Major Players | B Corp™
✨Know Your CRM Inside Out
Make sure you’re well-versed in CRM platforms, especially Salesforce Marketing Cloud. Brush up on your knowledge of retention strategies and loyalty programmes, as you’ll want to demonstrate your hands-on expertise during the interview.
✨Showcase Your Omni-Channel Experience
Prepare examples of how you've successfully implemented omni-channel marketing strategies in previous roles. Be ready to discuss specific campaigns and their outcomes, as this will highlight your ability to drive customer engagement across various touchpoints.
✨Team Leadership is Key
Since this role involves managing a team of CRM coordinators, think about your leadership style and be prepared to share how you’ve motivated and developed your team in the past. Highlight any successful projects that showcase your ability to lead effectively.
✨Align with the Brand's Values
Research the brand’s mission and values, especially since they are a B Corp™. Be ready to discuss how your personal values align with theirs and how you can contribute to their transformative moment in the retail space.
