At a Glance
- Tasks: Support email campaigns, manage templates, and analyse performance reports.
- Company: Join a leading multi-brand hospitality group in London.
- Benefits: Competitive salary, dynamic work environment, and career growth opportunities.
- Other info: Work in a vibrant team with 18+ brands across the UK and US.
- Why this job: Dive into a fast-paced role with diverse responsibilities and impactful projects.
- Qualifications: Strong CRM platform knowledge and excellent copywriting skills.
The predicted salary is between 30000 - 37000 € per year.
Location: London (4 days in-office)
Job Type: Full-Time, Permanent
Salary: £30,000 – £37,000
One of the UK's most recognisable multi-brand hospitality groups is looking for a CRM Executive to join their busy marketing team and support campaign delivery across a portfolio of 18+ brands in the UK and US. This is a business that operates at real pace, with a lean CRM team managing high volumes of activity across multiple brands and markets. If you're an up-and-coming CRM specialist looking to get into a dynamic, fast-moving environment where no two days look the same, this is a fantastic next step.
This is an execution-focused role where you'll be getting stuck in from day one, building emails, managing templates, pulling reports and supporting the wider CRM team with campaign delivery. Strong CRM platform knowledge and a good eye for copy are both going to set you up for success here.
Key Responsibilities- Support end-to-end email campaign delivery, builds, QA, deployment and reporting
- Create and manage email templates across multiple brands
- Pull and analyse performance reports to support the wider CRM team
- Maintain data hygiene and support segmentation builds
- Assist with platform activity as the business migrates to Iterable
- Respond to briefs from marketing stakeholders efficiently and accurately
CRM Executive employer: Major Players | B Corp™
Join one of the UK's most iconic multi-brand hospitality groups as a CRM Executive in London, where you'll thrive in a vibrant and fast-paced work culture that values innovation and collaboration. With a focus on employee growth, you'll have the opportunity to develop your skills in a dynamic environment while working alongside a passionate team dedicated to delivering exceptional campaigns across 18+ brands. Enjoy the unique advantage of being part of a leading company in the hospitality sector, where your contributions will directly impact the success of our diverse portfolio.
StudySmarter Expert Advice🤫
We think this is how you could land CRM Executive
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality and CRM sectors on LinkedIn. A friendly message can go a long way, and you never know who might have the inside scoop on job openings.
✨Tip Number 2
Prepare for interviews by practising common CRM-related questions. We recommend role-playing with a friend or using online resources to get comfortable talking about your skills and experiences.
✨Tip Number 3
Showcase your creativity! When discussing your past projects, highlight how you’ve used innovative strategies in email campaigns or data analysis. This will help you stand out in a fast-paced environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace CRM Executive
Some tips for your application 🫡
Show Your Passion for CRM:When writing your application, let us see your enthusiasm for CRM! Share any relevant experiences or projects that highlight your skills and passion for customer relationship management. We love candidates who are genuinely excited about the role.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for this specific role. Highlight your experience with email campaigns, data analysis, and any CRM platforms you've worked with. We want to see how you fit into our fast-paced environment!
Be Clear and Concise:Keep your application straightforward and to the point. Use bullet points where possible to make it easy for us to read through your qualifications and experiences. We appreciate clarity and efficiency, just like in our campaigns!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Major Players | B Corp™
✨Know Your CRM Platforms
Make sure you brush up on your knowledge of CRM platforms, especially Iterable, as this role involves a migration to that system. Familiarise yourself with its features and functionalities so you can confidently discuss how you've used similar tools in the past.
✨Showcase Your Email Campaign Experience
Prepare to talk about your previous experience with email campaigns. Be ready to share specific examples of campaigns you've worked on, including your role in building, deploying, and analysing them. Highlight any successes or learnings from those experiences.
✨Demonstrate Your Analytical Skills
Since pulling and analysing performance reports is key in this role, be prepared to discuss how you've approached data analysis in the past. Bring examples of how your insights have influenced campaign strategies or improved performance.
✨Be Ready for Fast-Paced Questions
This company operates at a real pace, so expect questions that assess your ability to handle multiple tasks efficiently. Think of examples where you've successfully managed competing priorities and how you adapt to changing situations in a dynamic environment.
