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For Companies At a Glance
- Tasks: Lead client relationships and manage the account management team for key accounts.
- Company: Major Players is a leading digital, marketing, and creative talent agency committed to diversity and sustainability.
- Benefits: Flexible hybrid working, with options for part-time hours and a supportive work culture.
- Why this job: Join a B Corp that champions community impact and offers opportunities for global travel and professional growth.
- Qualifications: Extensive experience in B2B marketing agencies, particularly in events and stakeholder management.
- Other info: Full-time role with flexible office requirements; salary based on experience.
The predicted salary is between 43200 - 72000 £ per year.
Major Players are partnering with an established, independent strategic creative branding agency that is entering a new phase of growth. With over 20 years in the industry and a strong reputation for high-quality, internationally recognised work, the agency is now looking to appoint a senior Client Services Director / Senior Client Lead to strengthen and stabilise its client leadership function.
This is a key leadership hire and a genuine opportunity to help shape the future of a creatively led business. The successful candidate will act as the senior commercial anchor within the agency, bringing structure, clarity and commercial rigour while respecting and protecting a strong creative culture.
The role sits on the leadership team and works closely with the Managing Director, Founder and senior creative leadership.
Overview Key responsibilities Act as the senior partner across all major client relationships.
Lead strategic conversations with senior client stakeholders.
Ensure work is delivered to a consistently high standard: creatively, strategically and commercially.
Commercial & financial leadership Own the commercial health of accounts, including forecasting, scoping, resourcing and profitability.
Bring a strong commercial mindset to a creative-first environment.
Identify risks and opportunities across accounts and support sustainable growth.
Remain actively involved in resourcing, scheduling and project tracking.
Support project delivery across branding, digital and integrated campaigns.
Work closely with creative, strategy and production to ensure smooth execution.
Manage and mentor existing
Client Services Director employer: Major Players | B Corp™
Contact Detail:
Major Players | B Corp™ Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Services Director
✨Tip Number 1
Network with professionals in the B2B marketing and events sector. Attend industry events, webinars, or local meetups to connect with potential colleagues and clients. Building these relationships can give you insights into the company culture and expectations.
✨Tip Number 2
Familiarise yourself with the latest trends in B2B marketing and event management. Being knowledgeable about current industry practices will not only help you in interviews but also demonstrate your commitment to staying ahead in the field.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed client relationships and led teams in previous roles. Highlighting your experience with strategic direction and revenue growth will make you stand out as a candidate.
✨Tip Number 4
Research Major Players and their values as a B Corp. Understanding their commitment to diversity, equity, and inclusion will allow you to align your personal values with theirs, making a compelling case for why you're a great fit for the role.
We think you need these skills to ace Client Services Director
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your extensive experience in B2B marketing agencies, particularly in client services and account management. Use specific examples that demonstrate your ability to lead teams and manage client relationships effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the role and the agency's needs. Emphasise your strategic direction skills and how you can contribute to maximising revenue streams and growing accounts.
Highlight Relevant Experience: In your application, focus on your previous roles that involved leading presentations, managing teams, and developing tailored marketing strategies. Mention any experience with global events, as this is a key aspect of the job.
Showcase Industry Knowledge: Demonstrate your awareness of industry trends and competitor activities in your application. This will show that you are proactive and can provide innovative solutions to clients, aligning with the agency's goals.
How to prepare for a job interview at Major Players | B Corp™
✨Showcase Your Leadership Skills
As a Client Services Director, you'll be leading teams and managing client relationships. Be prepared to discuss your leadership style and provide examples of how you've successfully managed teams in the past.
✨Understand the B2B Landscape
Make sure you have a solid grasp of the B2B marketing and events industry. Research current trends and challenges, and be ready to share your insights on how to navigate them effectively.
✨Prepare for Client Presentations
Since you'll be leading presentations and pitches, practice your presentation skills. Think about how you can clearly communicate strategies and objectives to clients, and prepare to demonstrate your ability to engage and persuade.
✨Highlight Your Strategic Thinking
This role requires a strategic mindset. Be ready to discuss how you've developed and implemented successful marketing strategies in previous roles, and how you plan to apply that experience to grow accounts in this position.
