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- Tasks: Manage calls, emails, and customer enquiries while providing top-notch admin support.
- Company: Join a family-owned business with a friendly atmosphere.
- Benefits: Free parking, early finishes on Fridays, and holiday pay.
- Other info: Enjoy a supportive environment with opportunities for growth.
- Why this job: Be the go-to person for customer support and make a real difference.
- Qualifications: 2+ years of admin experience and strong Microsoft Office skills.
The predicted salary is between 24000 - 30000 £ per year.
Major Recruitment is looking to recruit a Service Team & Administrator for their client based at the Bayton Road Industrial Estate.
Requirements:
- Previous admin experience in a busy office (minimum 2 years)
- Proficient use of all Microsoft Office software (Excel, Word, PowerPoint, Outlook)
- Good communication skills
- Keen eye for detail
- Good customer service skills
- Positive attitude
- Happy to deal with customer enquiries & complaints
- Previous experience with complaint handling & customer enquiries
Responsibilities:
- Manage incoming calls and emails and direct to correct department
- Greet onsite visitors (clients & customers)
- Log calls & projects
- Raise purchase orders
- General administration duties
- Handle confidential documents
- Liaise with workshop managers
- Work within a family-owned business
Temporary Agreement:
While working via the agency (10 weeks) you will be paid weekly & accrue holiday pay.
Benefits:
- Free onsite parking
- Early finish every Friday
- 30 minute unpaid lunch break
Service Team Advisor/Administrator employer: Major Logistics Midlands
Contact Detail:
Major Logistics Midlands Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Team Advisor/Administrator
✨Tip Number 1
Make sure you research the company before your interview. Knowing their values and what they do will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role involves handling customer enquiries and complaints, being able to articulate your thoughts clearly and confidently is key. Try role-playing with a friend or family member.
✨Tip Number 3
Don’t underestimate the power of a positive attitude. Employers love candidates who can bring a good vibe to the workplace, especially in customer service roles. Show them you’re ready to tackle challenges with a smile!
✨Tip Number 4
Apply through our website for a smoother process! We want to make it easy for you to land that Service Team Advisor/Administrator role, so take advantage of our platform to showcase your skills and experience.
We think you need these skills to ace Service Team Advisor/Administrator
Some tips for your application 🫡
Show Off Your Admin Skills: Make sure to highlight your previous admin experience in your application. We want to see how you've thrived in busy office environments and how you’ve used Microsoft Office software like a pro!
Communication is Key: Since this role involves handling customer enquiries and complaints, let us know about your communication skills. Share examples of how you've effectively dealt with customers in the past – it’ll make your application stand out!
Attention to Detail Matters: We love a keen eye for detail! In your application, mention any specific instances where your attention to detail made a difference in your work. It shows us you’re the right fit for managing confidential documents and logging calls.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and get to know you better. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at Major Logistics Midlands
✨Know Your Admin Stuff
Make sure you brush up on your admin skills before the interview. Since they’re looking for someone with at least 2 years of experience, be ready to discuss specific examples from your past roles where you managed busy office tasks, handled customer enquiries, or dealt with complaints.
✨Master Microsoft Office
Proficiency in Microsoft Office is a must for this role. We suggest you familiarise yourself with Excel, Word, PowerPoint, and Outlook. Maybe even prepare a few examples of how you've used these tools effectively in previous jobs to showcase your skills.
✨Show Off Your Communication Skills
Good communication is key for a Service Team Advisor. Practice articulating your thoughts clearly and confidently. Think about times when you’ve successfully resolved customer complaints or queries, and be ready to share those stories during the interview.
✨Bring a Positive Attitude
A positive attitude can set you apart from other candidates. Be enthusiastic about the role and the company. Show that you’re happy to deal with customer enquiries and that you thrive in a family-owned business environment. A smile goes a long way!