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- Tasks: Manage calls and emails, greet visitors, and handle various admin tasks.
- Company: Major Logistics Midlands, a key player in the logistics sector.
- Benefits: Free onsite parking and early finishes every Friday.
- Other info: Temporary 10-week agreement with potential for growth.
- Why this job: Join a dynamic team and enhance your customer service skills.
- Qualifications: 2 years of admin experience and proficiency in Microsoft Office.
The predicted salary is between 22000 - 26000 £ per year.
Major Logistics Midlands in Nuneaton and Bedworth is seeking a Service Team & Administrator to manage calls and emails, greet visitors, and perform various administrative tasks.
Candidates should have at least 2 years of admin experience, proficient Microsoft Office skills, and good customer service abilities.
The position offers benefits such as free onsite parking and an early finish every Friday, with work through an agency for a temporary agreement of 10 weeks.
Service Desk & Admin Coordinator - Customer Support employer: Major Logistics Midlands
Contact Detail:
Major Logistics Midlands Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Desk & Admin Coordinator - Customer Support
✨Tip Number 1
Make sure you know the company inside out! Research Major Logistics Midlands and understand their values and services. This will help you tailor your responses during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your customer service skills! Since this role involves managing calls and emails, try role-playing scenarios with friends or family. This will boost your confidence and prepare you for real-life situations during the interview.
✨Tip Number 3
Don’t underestimate the power of networking! Reach out to current or former employees of Major Logistics Midlands on LinkedIn. They might share insights about the company culture or even refer you for the position.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have tips and resources available to help you ace the interview process.
We think you need these skills to ace Service Desk & Admin Coordinator - Customer Support
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your admin experience and customer service skills. We want to see how your background fits the role, so don’t be shy about showcasing relevant achievements!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Service Desk & Admin Coordinator role. We love seeing personality, so let your enthusiasm for the position come through.
Show Off Your Microsoft Office Skills: Since proficiency in Microsoft Office is key, mention specific tools you’ve used and how you’ve applied them in previous roles. We’re keen to know how you can hit the ground running!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive!
How to prepare for a job interview at Major Logistics Midlands
✨Know Your Admin Stuff
Make sure you brush up on your administrative skills before the interview. Be ready to discuss your previous experience and how it relates to managing calls, emails, and visitor interactions. Highlight specific examples where you've excelled in these areas.
✨Show Off Your Customer Service Skills
Customer support is key for this role, so prepare to share stories that showcase your ability to handle customer queries effectively. Think about times when you turned a negative situation into a positive one, as this will demonstrate your problem-solving skills.
✨Get Familiar with Microsoft Office
Since proficiency in Microsoft Office is a must, make sure you're comfortable discussing your experience with tools like Word, Excel, and Outlook. You might even want to mention any specific projects where you used these applications to streamline processes or improve efficiency.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the role and the company. You could ask about the team dynamics, what a typical day looks like, or how success is measured in this position. It’s a great way to leave a lasting impression.