At a Glance
- Tasks: Manage customer queries, provide sales support, and process orders.
- Company: Leading industrial recruitment agency with a supportive team.
- Benefits: Salary of Β£26k, annual leave, and company pension.
- Why this job: Join a dynamic team and enhance your customer service skills.
- Qualifications: Strong customer service and administration skills required.
- Other info: Monday to Friday working hours with opportunities for growth.
The predicted salary is between 24000 - 28000 Β£ per year.
A leading industrial recruitment agency is seeking a Customer Service Administrator to join their team in Telford. The role involves managing customer queries, providing sales support, and processing orders. The ideal candidate will have strong customer service and administration skills, alongside a confident approach and the ability to work independently.
The position offers a salary of Β£26k, with Monday to Friday working hours and benefits including annual leave and a company pension.
Customer Service & Admin Specialist in Telford employer: Major Industrial
Contact Detail:
Major Industrial Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Customer Service & Admin Specialist in Telford
β¨Tip Number 1
Get to know the company! Research their values and culture so you can tailor your approach during interviews. This shows you're genuinely interested and helps you stand out.
β¨Tip Number 2
Practice your customer service scenarios. Think about how you'd handle different queries or complaints, and be ready to share examples from your past experiences. Confidence is key!
β¨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. A friendly chat can sometimes lead to insider tips or even a referral.
β¨Tip Number 4
Apply through our website! Itβs the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Customer Service & Admin Specialist in Telford
Some tips for your application π«‘
Tailor Your CV: Make sure your CV highlights your customer service and admin skills. We want to see how your experience aligns with the role, so donβt be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why youβre the perfect fit for our team in Telford. Be confident and let your personality come through β we love that!
Showcase Your Independence: Since the role requires working independently, share examples of when you've successfully managed tasks on your own. We want to know how you handle challenges without constant supervision.
Apply Through Our Website: We encourage you to apply directly through our website. Itβs the easiest way for us to receive your application and ensures you donβt miss out on any important updates from us!
How to prepare for a job interview at Major Industrial
β¨Know the Company Inside Out
Before your interview, do some digging into the recruitment agency. Understand their values, mission, and the services they offer. This will not only help you answer questions more effectively but also show that you're genuinely interested in the role.
β¨Showcase Your Customer Service Skills
Prepare specific examples from your past experiences where you've excelled in customer service. Think about challenging situations you've handled and how you resolved them. This will demonstrate your ability to manage customer queries effectively.
β¨Be Ready for Role-Specific Questions
Expect questions related to administration tasks and sales support. Brush up on your knowledge of order processing and any relevant software tools. Being able to discuss these confidently will set you apart from other candidates.
β¨Ask Thoughtful Questions
At the end of the interview, have a few questions ready to ask the interviewer. Inquire about team dynamics, company culture, or growth opportunities within the role. This shows that you're not just interested in the job, but also in how you can contribute to the team.