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- Tasks: Join us as a Retail Trainee Manager and lead a dynamic team in delivering exceptional customer experiences.
- Company: Majestic Wine is the UK's largest specialist wine retailer, known for its extensive range and knowledgeable staff.
- Benefits: Enjoy competitive pay, up to 20% staff discount, career growth, and exciting vineyard travel incentives.
- Why this job: This role offers hands-on training, a vibrant culture, and the chance to develop your leadership skills.
- Qualifications: Experience in retail or hospitality, strong customer service skills, and a passion for learning about wine.
- Other info: Full UK driving licence required; enjoy 29 days holiday and unique wine tasting events!
The predicted salary is between 8000 - 14000 £ per month.
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Retail Trainee Manager – Stow-on-the-Wold, Stow-on-the-Wold
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Client:
Location:
Stow-on-the-Wold, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
b763e1008c02
Job Views:
6
Posted:
12.07.2025
Expiry Date:
26.08.2025
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Job Description:
Fancy joining the UK’s number one Wine Specialist?
Majestic Wine Stow-on-the-Wold is looking for a dynamic, ambitious, and driven individual who wants to grow and develop within a company revolutionising retail!
Who are we?
Majestic is the UK’s largest specialist wine retailer, operating a network of stores nationwide. Founded in , the company recently returned to private ownership following Fortress Investment Group\’s acquisition and has undergone significant transformation, including record market share growth, a new website, and six new stores with plans for expansion. Our range includes over 1, different wines, spirits, and beers, both online and in-store, with knowledgeable, friendly staff trained to WSET standards.
The Role
As a Majestic Trainee Manager, you will undertake a 12-month development programme to gain comprehensive operational, service, and leadership experience, preparing you to become a future Store Manager. You will follow a structured training pathway with support from your Store Manager to ensure your success.
Key Responsibilities
At Majestic Wine, our Customers are central. You will serve as an ambassador for your store, supporting the team to deliver outstanding shopping experiences.
- Drive store performance by maximising sales opportunities and improving KPIs.
- Deliver exceptional customer service to foster loyalty and repeat business.
- Offer VIP concierge services, updating customers on products and tastings.
- Promote products through in-depth knowledge, tastings, and storytelling.
- Enhance your wine knowledge to support your WSET qualifications and sales confidence.
- Maintain the store\’s appearance and operational standards.
- Participate in operational tasks like delivery, merchandising, and customer calls to boost sales.
- Identify opportunities for operational improvements.
- Ensure compliance with policies and safety standards.
- Engage in personal development and support junior team members.
Knowledge & Skills Required
- Experience in fast-paced retail or hospitality environments.
- Exceptional customer service skills.
- Ability to prioritise and solve problems under pressure.
- Self-motivated with a proactive attitude.
- Strong communication and time management skills.
- Passion for learning about wine; willingness to achieve WSET Level 2 & 3.
- Full UK/EU/EEA driving licence for at least 12 months with no more than 6 penalty points.
What is in it for you:
- Competitive salary & performance bonus.
- Up to 20% staff discount.
- Career progression and in-house training.
- Vineyard travel incentives.
- Company pension and life assurance.
- Uniform provided.
- 29 days holiday including public and bank holidays.
- Wine tasting events and retail trust benefits.
- Maternity, paternity, and adoption leave after 26 weeks.
- Long service rewards and comprehensive training.
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Retail Trainee Manager - Stow-on-the-Wold employer: Majestic
Contact Detail:
Majestic Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Trainee Manager - Stow-on-the-Wold
✨Tip Number 1
Familiarise yourself with Majestic Wine's product range and their unique selling points. Being knowledgeable about wines, spirits, and beers will not only impress during interviews but also show your genuine interest in the role.
✨Tip Number 2
Engage with current employees or customers at Majestic Wine to gain insights into the company culture and customer expectations. This can help you tailor your approach and demonstrate your commitment to providing exceptional service.
✨Tip Number 3
Showcase your passion for learning by enrolling in a WSET course or attending wine tasting events. This proactive step will highlight your dedication to personal development and align with the company's focus on training and growth.
✨Tip Number 4
Prepare to discuss your experience in fast-paced retail or hospitality environments. Be ready to share specific examples of how you've maximised sales opportunities or improved customer experiences, as this will resonate well with the hiring team.
We think you need these skills to ace Retail Trainee Manager - Stow-on-the-Wold
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Retail Trainee Manager position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in retail or hospitality. Emphasise your customer service skills and any leadership experience, as these are crucial for the role.
Write a Strong Cover Letter: In your cover letter, express your passion for wine and retail. Mention why you want to work for Majestic Wine specifically and how you can contribute to their mission of delivering outstanding customer experiences.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are important in a customer-facing role.
How to prepare for a job interview at Majestic
✨Show Your Passion for Wine
Make sure to express your enthusiasm for wine and the industry during the interview. Share any personal experiences or knowledge you have about wines, as this will demonstrate your genuine interest in the role and align with the company's focus on exceptional product knowledge.
✨Highlight Customer Service Skills
Since the role emphasises outstanding customer service, prepare examples from your past experiences where you successfully handled customer interactions. Discuss how you went above and beyond to ensure customer satisfaction, as this will resonate well with the company's values.
✨Demonstrate Problem-Solving Abilities
Be ready to discuss situations where you had to solve problems under pressure. Retail environments can be fast-paced, so showcasing your ability to prioritise tasks and think on your feet will be crucial in proving you're a good fit for the Trainee Manager position.
✨Ask Insightful Questions
Prepare thoughtful questions about the company’s future plans, training opportunities, and team dynamics. This not only shows your interest in the role but also helps you gauge if the company culture aligns with your career aspirations.
