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- Tasks: Support the Store Manager in driving sales and managing daily operations.
- Company: Join Majestic Wine, the UK's largest specialist wine retailer with exciting growth plans.
- Benefits: Enjoy competitive salary, staff discounts, career development, and wine tasting events.
- Why this job: Be part of a dynamic team revolutionising retail while delivering exceptional customer experiences.
- Qualifications: Experience in fast-paced retail; WSET Level 2 qualification required, Level 3 preferred.
- Other info: Permanent contract with flexible hours and comprehensive training provided.
The predicted salary is between 24000 - 36000 £ per year.
Fancy joining the UK’s number one Wine Specialist?
Majestic Wine in Nottingham are looking for a dynamic, ambitious and driven individual who wants to grow and develop in a company that\’s revolutionising retail!
Who are we?
Majestic is the UK’s largest specialist wine retailer, operating a network of over stores nationwide. Founded in , the company recently passed back into private ownership following the acquisition of Fortress Investment Group and has undergone an ambitious transformation and turnaround programme. The results of which are now being seen, with record market share growth, a new and improved product range, a new website and six new stores – with a pipeline for future expansion over the next five years. With no minimum purchase, the Majestic range includes over 1, different wines, spirits and beers both online and in-store. Majestic’s key strength is over 1, WSET-trained colleagues offering knowledgeable, friendly service across all channels.
The Role
As a Majestic Trainee Manager you will embark on a 12 month development programme that will give you a detailed understanding and experience of all operational, service & leadership standards expected to become a future Majestic Store Manager. As a Majestic Trainee Manager you will work through the career pathway training programme with the support of your Store Manager setting you up for future success.
Key Responsibilities
At Majestic Wine our Customers are at the heart of everything we do. In this role, you’ll be an ambassador for the store in which you work, supporting the team to deliver an outstanding shopping experience for every one of our customers.
Drive store performance by maximising sales opportunities. Optimise KPI performance in store by identifying focus KPIs and building plans to improve them and exceed targets.
Deliver exceptional market leading customer service to drive business growth through customer loyalty & repeat purchases
Demonstrate that you make your own luck by offering your customers a VIP concierge service, actively contacting them with updates on products and tastings.
Sell the story not the Discount. Demonstrate and share your passion for product with customers through an in depth knowledge of our range, managing a tasting events programme and executing an enticing and commercially savvy tasting counter.
Take ownership for your wine knowledge, constantly learning about our products to support your WSET qualification and confidence in selling.
Take accountability and pride for the physical appearance and maintenance of your store both internally & externally
Involvement in all operational tasks to establish a thorough understanding of the day-day operations of running a Majestic Wine store – from delivering wine to our customers, merchandising stock deliveries and calling our valued customers to drive sales opportunities.
Continuously identify opportunities to make improvements which will optimise the operational running of the store.
Ensure you remain fully compliant, safe & legal by following internal policies, processes and completing mandatory training.
Take ownership of your own development, utilising the support and resources available.
Be an example of Majestic’s Ways of Working and source of support for more junior team members, feeding back to your Store Manager as appropriate.
Knowledge & Skills Required
Experience of working as part of a team in a fast-paced, target-driven retail or hospitality environment
Be able to demonstrate your ability to deliver exceptional customer experience & service to every single customer
You can prioritise and strategically problem solve in high pressure environments
Self-motivated, able to thrive when working alone and as part of a team
A can-do attitude with a passion for seeing problems through to solutions
Adaptable and resilient to meet the ever-changing demands of our business
Excellent communication and time management skills
Wine knowledge is beneficial but passion to learn more is essential to pass level 2 & 3 WSET wine qualifications
Hold a full UK/EU/EEA driving licence for at least 12 months with no more than 6 penalty points
What is in it for you:
Competitive Salary & Performance Bonus
Up to 20% staff discount
Career development opportunities – we are passionate about nurturing our internal talent, offering career progression supported by our excellent in-house training schemes!
Fantastic incentives that take you around the world to explore our different vineyards.
A contributory Company Pension Plan
Life Assurance (Worth 2 times your annual salary)
Uniform provided
29 days holiday, including public and bank holidays.
PLUS invites to wine tasting events
Access to Retail Trust which includes: Retail Rewards including Instant savings with discounted e-vouchers, discounted reloadable shopping cards, gift vouchers and gift cards, Discounts of up to 30%, Access to free counselling and support phone line
Company maternity, paternity and adoption leave after 26 weeks.
Long service rewards
Full training provided for your first 3 months with us, continued support throughout your career with Majestic Wine.
Company sick pay scheme
Job Specifics:
Contract: Permanent
Hours: 45 Hours Per Week
Driving is a key part of this position so being comfortable driving one of our company vans is essential. We will not accept candidates without a full UK manual driver\’s license (held for at least 12 months) for this position.
Retail Trainee Manager - Nottingham employer: Majestic
Contact Detail:
Majestic Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Trainee Manager - Nottingham
✨Tip Number 1
Familiarise yourself with Majestic Wine's product range and their unique selling points. Being knowledgeable about their wines, spirits, and beers will not only impress during interviews but also show your genuine interest in the role.
✨Tip Number 2
Highlight any previous experience in retail or hospitality where you successfully drove sales or improved customer service. Use specific examples to demonstrate your ability to meet KPIs and enhance customer experiences.
✨Tip Number 3
Network with current or former employees of Majestic Wine on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the application process.
✨Tip Number 4
Prepare for potential interview questions by practising your responses to scenarios involving team management and customer service challenges. This will help you convey your problem-solving skills and readiness to support your Store Manager effectively.
We think you need these skills to ace Retail Trainee Manager - Nottingham
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Retail Trainee Manager position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in retail or hospitality. Emphasise any achievements related to sales, customer service, and team management that demonstrate your suitability for the role.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for joining Majestic Wine and detail why you are a good fit for the company culture. Mention your WSET Level 2 qualification and your willingness to pursue further qualifications.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Majestic
✨Know Your Wines
As a Retail Trainee Manager, having a solid understanding of wines is crucial. Brush up on your wine knowledge, including different types, regions, and tasting notes. This will not only impress your interviewers but also show your passion for the role.
✨Demonstrate Customer Service Skills
Majestic Wine values exceptional customer service. Prepare examples from your past experiences where you delivered outstanding service or resolved customer issues. Highlight how you can foster loyalty and repeat business.
✨Understand Retail KPIs
Familiarise yourself with key performance indicators (KPIs) relevant to retail. Be ready to discuss how you would drive sales and optimise performance in the store. Showing that you understand these metrics will set you apart.
✨Show Team Leadership Potential
As a Trainee Manager, you'll be supporting and developing your team. Think of examples where you've successfully led a team or contributed to their development. Emphasise your ability to motivate and inspire others.