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- Tasks: Join us as a Trainee Manager, leading a team and enhancing customer experiences.
- Company: Majestic Wine is the UK's largest specialist wine retailer, known for its friendly, knowledgeable staff.
- Benefits: Enjoy competitive salary, performance bonuses, 20% staff discount, and travel incentives to vineyards.
- Why this job: This role offers growth, a vibrant culture, and the chance to develop your wine expertise.
- Qualifications: Experience in retail or hospitality, strong communication skills, and a passion for wine are essential.
- Other info: Complete a 12-month development programme with opportunities for internal promotion and ongoing support.
The predicted salary is between 24000 - 36000 £ per year.
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Retail Trainee Manager – Market Harborough, Market Harborough
Client:
Location: Market Harborough, United Kingdom
Job Category: Other
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EU work permit required: Yes
Job Reference:
f4e1d7a2e4bb
Job Views:
7
Posted:
12.07.2025
Expiry Date:
26.08.2025
Job Description:
Fancy joining the UK’s number one Wine Specialist?
Majestic Wine in Market Harborough is looking for a dynamic, ambitious, and driven individual eager to grow within a company revolutionising retail!
Who are we?
Majestic is the UK’s largest specialist wine retailer, with a network of stores nationwide. Founded in , the company recently returned to private ownership after Fortress Investment Group\’s acquisition. It has undergone significant transformation, including record market share growth, a new website, and six new stores, with plans for expansion over the next five years. Our range includes over 1, different wines, spirits, and beers, both online and in-store. Our strength lies in our knowledgeable, friendly staff, many of whom are WSET-trained.
The Role
As a Trainee Manager, you will undergo a 12-month development programme, gaining comprehensive operational, service, and leadership experience to prepare you for a future Store Manager role. You will follow a structured training pathway with support from your Store Manager.
Key Responsibilities
- Be an ambassador for the store, supporting the team to deliver outstanding customer experiences.
- Drive store performance by maximising sales opportunities and improving KPIs.
- Deliver exceptional customer service to foster loyalty and repeat business.
- Offer a VIP concierge service, keeping customers updated on products and tastings.
- Promote products passionately, manage tasting events, and execute attractive tastings.
- Enhance your wine knowledge to support your WSET qualifications and sales confidence.
- Maintain the store\’s appearance and operational standards internally and externally.
- Participate in operational tasks like stock deliveries, merchandising, and customer outreach.
- Identify operational improvements for better store performance.
- Ensure compliance with policies and complete mandatory training.
- Own your development and support junior team members as a role model.
Knowledge & Skills Required
- Experience in a fast-paced retail or hospitality environment working as part of a team.
- Ability to deliver exceptional customer service.
- Strong prioritisation and problem-solving skills under pressure.
- Self-motivated with a positive attitude and resilience.
- Excellent communication and time management skills.
- Passion for wine and willingness to learn, aiming to pass WSET levels 2 & 3.
- Valid UK/EU/EEA driving licence for at least 12 months, with no more than 6 penalty points.
What is in it for you:
- Competitive salary & performance bonus
- Up to 20% staff discount
- Career development and internal promotion opportunities
- Travel incentives to explore vineyards worldwide
- Company pension, life assurance, uniform, 29 days holiday, wine tasting events, retail discounts, and support services
- Parental leave, long service rewards, and comprehensive training for your first months and ongoing career support.
Job Specifics:
- Contract: Permanent
- Hours: 39 or 45 hours per week available
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Retail Trainee Manager - Market Harborough employer: Majestic
Contact Detail:
Majestic Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Trainee Manager - Market Harborough
✨Tip Number 1
Familiarise yourself with Majestic Wine's product range and their unique selling points. This knowledge will not only help you stand out during interviews but also demonstrate your genuine interest in the role and the company.
✨Tip Number 2
Engage with Majestic Wine on social media platforms. Comment on their posts, share your thoughts about their products, and show your enthusiasm for wine. This can help you get noticed by the hiring team and showcase your passion.
✨Tip Number 3
Network with current or former employees of Majestic Wine. Reach out on LinkedIn to ask about their experiences and any tips they might have for someone looking to join as a Trainee Manager. Personal insights can be invaluable.
✨Tip Number 4
Prepare to discuss your previous retail or hospitality experience in detail, focusing on how it has equipped you with the skills needed for this role. Be ready to provide examples of how you've delivered exceptional customer service in the past.
We think you need these skills to ace Retail Trainee Manager - Market Harborough
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail or hospitality. Emphasise any customer service roles and showcase your ability to work in a fast-paced environment.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for wine and your eagerness to learn. Mention specific skills that align with the job description, such as problem-solving and communication skills.
Showcase Your Knowledge: If you have any prior knowledge of wines or relevant qualifications, such as WSET levels, be sure to mention them. This will demonstrate your commitment to the role and the industry.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism.
How to prepare for a job interview at Majestic
✨Show Your Passion for Wine
Make sure to express your enthusiasm for wine during the interview. Share any personal experiences or knowledge you have about different wines, as this will demonstrate your genuine interest in the role and the company.
✨Highlight Customer Service Skills
Since the role involves delivering exceptional customer service, be prepared to discuss specific examples from your past experiences where you went above and beyond for a customer. This will show that you understand the importance of customer satisfaction.
✨Demonstrate Teamwork Experience
The position requires working as part of a team, so be ready to talk about your experience in collaborative environments. Share stories that highlight your ability to support colleagues and contribute to a positive team dynamic.
✨Prepare Questions About Development Opportunities
Since this is a trainee manager position, it's important to show your eagerness to grow within the company. Prepare thoughtful questions about the training programme and potential career paths to demonstrate your commitment to personal and professional development.
