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- Tasks: Join us as a Retail Trainee Manager and learn the ropes of retail management.
- Company: Majestic Wine is the UK's largest specialist wine retailer, transforming the industry.
- Benefits: Enjoy competitive pay, staff discounts, and exciting vineyard tours.
- Why this job: Grow your career in a dynamic environment with a focus on customer experience and product knowledge.
- Qualifications: Experience in retail or hospitality, strong communication skills, and a passion for wine are essential.
- Other info: This role includes a structured 12-month development programme to prepare you for management.
The predicted salary is between 20000 - 30000 £ per year.
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Retail Trainee Manager – Hertford, Hertford
Client:
Location:
Hertford, United Kingdom
Job Category:
Other
EU work permit required:
Yes
Job Reference:
ab321ba96943
Job Views:
4
Posted:
02.07.2025
Expiry Date:
16.08.2025
Job Description:
Fancy joining the UK’s number one Wine Specialist?
Majestic Wine is looking for a dynamic, ambitious, and driven individual eager to grow within a company revolutionising retail!
Who are we?
Majestic is the UK’s largest specialist wine retailer, operating numerous stores nationwide. Founded in [year], the company was recently acquired by Fortress Investment Group and has undergone significant transformation, including record market share growth, a new website, and expansion plans for the next five years. We offer a range of over 1,000 wines, spirits, and beers, both online and in-store, supported by knowledgeable, WSET-trained staff.
The Role
As a Majestic Trainee Manager, you will undertake a 12-month development programme designed to equip you with operational, service, and leadership skills to progress towards a Store Manager role. You will follow a structured training pathway, supported by your Store Manager, to set you up for future success.
Key Responsibilities
- Represent the store as an ambassador, supporting the team to deliver outstanding customer experiences.
- Drive store performance by maximising sales opportunities and improving KPI metrics.
- Deliver exceptional customer service to foster loyalty and repeat business.
- Provide a VIP concierge service, proactively engaging with customers about products and tastings.
- Share your passion for our range through tastings and product knowledge, supporting your WSET qualifications.
- Maintain the store’s appearance and operational standards, including stock deliveries and merchandising.
- Identify opportunities for operational improvements.
- Ensure compliance with internal policies, safety, and legal requirements.
- Engage in personal development and support junior team members.
Knowledge & Skills Required
- Experience in a fast-paced, target-driven retail or hospitality environment.
- Ability to deliver exceptional customer service.
- Strong problem-solving, communication, and time management skills.
- Passion for learning about wine and achieving WSET qualifications.
- Valid UK/EU/EEA driving license for at least 12 months with up to 6 penalty points.
What is in it for you:
- Competitive salary and performance bonus.
- Up to 20% staff discount.
- Career development and internal promotion opportunities.
- International vineyard tours and tasting events.
- Company pension, life assurance, and holiday entitlement.
- Uniform, training, and ongoing support.
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Retail Trainee Manager - Hertford employer: Majestic
Contact Detail:
Majestic Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Trainee Manager - Hertford
✨Tip Number 1
Familiarise yourself with Majestic Wine's product range and their unique selling points. Being knowledgeable about their wines, spirits, and beers will not only impress during interviews but also show your genuine interest in the role.
✨Tip Number 2
Engage with current employees on platforms like LinkedIn or even in-store if possible. This can provide you with insider insights into the company culture and expectations, which can be invaluable during your interview.
✨Tip Number 3
Prepare to discuss your previous retail or hospitality experiences in detail. Highlight specific examples where you delivered exceptional customer service or improved sales, as these are key aspects of the Trainee Manager role.
✨Tip Number 4
Show your enthusiasm for personal development and learning about wine. Mention any relevant courses or certifications you’re interested in, such as WSET qualifications, to demonstrate your commitment to growing within the company.
We think you need these skills to ace Retail Trainee Manager - Hertford
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Retail Trainee Manager position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in retail or hospitality. Emphasise any achievements that demonstrate your ability to drive sales and deliver exceptional customer service.
Write a Strong Cover Letter: In your cover letter, express your passion for wine and your eagerness to learn. Mention specific examples of how you've excelled in previous roles and how you can contribute to Majestic Wine's success.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Majestic
✨Show Your Passion for Wine
Make sure to express your enthusiasm for wine and the industry during the interview. Share any personal experiences or knowledge you have about different wines, as this will demonstrate your genuine interest in the role and align with the company's focus on product knowledge.
✨Highlight Customer Service Skills
Since the role involves delivering exceptional customer service, prepare examples from your past experiences where you successfully handled customer interactions. Emphasise your ability to engage with customers and create memorable experiences, which is crucial for a Trainee Manager.
✨Demonstrate Leadership Potential
Even though you're applying for a trainee position, it's important to showcase your leadership qualities. Discuss any instances where you've taken initiative or led a team, even in informal settings, to show that you're ready to grow into a managerial role.
✨Prepare Questions About Development Opportunities
Show your eagerness to learn by preparing thoughtful questions about the training programme and career progression within the company. This not only reflects your ambition but also helps you understand how Majestic Wine supports its employees' growth.
