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- Tasks: Join us as a Retail Trainee Manager and lead a dynamic team in delivering exceptional customer experiences.
- Company: Majestic Wine is the UK's largest specialist wine retailer, known for its friendly, knowledgeable staff.
- Benefits: Enjoy competitive pay, up to 20% staff discount, career development, and access to exclusive wine tasting events.
- Why this job: This role offers hands-on training, growth opportunities, and a chance to work with a passionate team.
- Qualifications: Experience in retail or hospitality, strong communication skills, and a passion for wine are essential.
- Other info: Full UK driving license required; enjoy 29 days holiday and comprehensive training throughout your career.
The predicted salary is between 8000 - 14000 £ per month.
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Retail Trainee Manager – Brighton, Brighton
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Client:
Location:
Brighton, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
64d80e182483
Job Views:
2
Posted:
12.07.2025
Expiry Date:
26.08.2025
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Job Description:
Fancy joining the UK’s number one Wine Specialist?
Majestic Wine Brighton & Hove is looking for a dynamic, ambitious, and driven individual who wants to grow and develop within a company that\’s revolutionizing retail!
Who are we?
Majestic is the UK’s largest specialist wine retailer, operating a network of stores nationwide. Founded in , the company recently passed back into private ownership following the acquisition of Fortress Investment Group and has undergone an ambitious transformation. The results are now visible, with record market share growth, a new product range, a new website, and six new stores, with plans for further expansion over the next five years. The range includes over 1,000 wines, spirits, and beers both online and in-store. Our key strength is our knowledgeable, friendly staff, many of whom are WSET-trained, providing excellent service across all channels.
The Role
As a Majestic Trainee Manager, you will undertake a 12-month development program that provides comprehensive experience in operational, service, and leadership standards, preparing you for a future Store Manager role. You will follow a structured training pathway with support from your Store Manager to set you up for success.
Key Responsibilities
- Support the store team to deliver outstanding customer service and create an exceptional shopping experience.
- Drive store performance by maximizing sales opportunities and improving KPIs.
- Provide market-leading customer service to foster loyalty and repeat business.
- Offer personalized VIP concierge service, including product updates and tastings.
- Promote products passionately through tastings and storytelling, managing tasting events and counters.
- Enhance your wine knowledge to support your WSET qualifications and sales confidence.
- Maintain the store\’s appearance and ensure operational standards are met internally and externally.
- Participate in daily operational tasks such as stock delivery, merchandising, and customer outreach to boost sales.
- Identify opportunities for operational improvements.
- Ensure compliance with internal policies, safety, and legal requirements.
- Take ownership of personal development, utilizing available resources and support.
- Model Majestic’s Ways of Working and support junior team members, providing feedback to your Store Manager.
Knowledge & Skills Required
- Experience in fast-paced retail or hospitality environments, working as part of a team.
- Ability to deliver exceptional customer service.
- Strong prioritization and problem-solving skills under pressure.
- Self-motivated with the ability to work independently and in a team.
- Positive attitude with a commitment to resolving issues.
- Adaptability and resilience to changing business needs.
- Excellent communication and time management skills.
- Passion for wine and willingness to learn for WSET Level 2 & 3 qualifications.
- Full UK/EU/EEA driving license for at least 12 months with no more than 6 penalty points.
What is in it for you:
- Competitive salary and performance bonus.
- Up to 20% staff discount.
- Career development with internal training schemes.
- Opportunities to visit vineyards worldwide.
- Company pension plan and life assurance.
- Uniform provided.
- 29 days holiday, including public and bank holidays.
- Invitations to wine tasting events.
- Access to Retail Trust benefits, including discounts, vouchers, and support services.
- Maternity, paternity, and adoption leave after 26 weeks.
- Long service rewards.
- Comprehensive training during initial months and ongoing support throughout your career.
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Retail Trainee Manager - Brighton employer: Majestic
Contact Detail:
Majestic Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Trainee Manager - Brighton
✨Tip Number 1
Familiarise yourself with Majestic Wine's product range and their unique selling points. Being knowledgeable about their wines, spirits, and beers will not only impress during interviews but also help you connect with the team and customers.
✨Tip Number 2
Showcase your passion for customer service by preparing examples of how you've gone above and beyond in previous roles. This will demonstrate your commitment to delivering exceptional experiences, which is crucial for a Trainee Manager.
✨Tip Number 3
Network with current or former employees of Majestic Wine on platforms like LinkedIn. Engaging with them can provide valuable insights into the company culture and expectations, giving you an edge in your application.
✨Tip Number 4
Prepare to discuss your adaptability and problem-solving skills. The role requires resilience in a fast-paced environment, so think of specific instances where you've successfully navigated challenges in retail or hospitality.
We think you need these skills to ace Retail Trainee Manager - Brighton
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and skills required for the Retail Trainee Manager position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in retail or hospitality. Emphasise any customer service roles and leadership experiences, as these are crucial for the position.
Write a Strong Cover Letter: In your cover letter, express your passion for wine and your desire to grow within the company. Mention specific examples of how you have delivered exceptional customer service and contributed to team success in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Majestic
✨Show Your Passion for Wine
Make sure to express your enthusiasm for wine during the interview. Share any personal experiences or knowledge you have about different wines, and be prepared to discuss why you want to work in this industry.
✨Demonstrate Customer Service Skills
Since the role focuses heavily on customer service, prepare examples of how you've provided exceptional service in previous roles. Highlight your ability to handle difficult situations and create memorable experiences for customers.
✨Prepare for Situational Questions
Expect questions that assess your problem-solving and prioritisation skills. Think of scenarios where you've had to adapt quickly or resolve conflicts, and be ready to explain your thought process and actions.
✨Research Majestic Wine
Familiarise yourself with Majestic Wine's history, values, and recent developments. Understanding their market position and product range will show your genuine interest in the company and help you align your answers with their goals.
