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- Tasks: Join us as a Sales Assistant/Driver, driving sales and delivering top-notch customer service.
- Company: Be part of Majestic Wine, the UK's leading wine specialist, revolutionising retail.
- Benefits: Enjoy up to 20% staff discount, career development, and access to exclusive perks.
- Why this job: Engage with diverse customers, enhance your wine knowledge, and thrive in a dynamic team culture.
- Qualifications: Must have a full UK/EU/EEA driving licence and a passion for learning about wine.
- Other info: This role offers hands-on experience and opportunities for personal growth within a supportive environment.
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Retail Sales Assistant/Driver – Southampton – 12 Hours, Southampton
Client:
Location: Southampton, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Reference: fe8813d5d603
Job Views: 3
Posted: 18.07.2025
Expiry Date: 01.09.2025
Job Description:
Fancy joining the UK’s number one Wine Specialist?
Majestic Wine Southampton is looking for a dynamic, ambitious, and driven individual who wants to grow and develop within a company that\’s revolutionising retail!
The Role
As a Sales Assistant/Driver, you’ll support your store team by driving sales performance and managing daily store operations. You’ll deliver exceptional customer service and experience to optimise KPI performance. This role involves meeting and talking to different customers daily, making it more than just driving: it’s about helping others and delivering great service with a smile. It’s hands-on, physical, and varied.
Key Responsibilities
- Drive store performance by maximising sales opportunities and supporting your team to meet and exceed targets through KPI focus.
- Provide market-leading customer service to foster business growth through customer loyalty and repeat purchases.
- Offer VIP concierge service by actively contacting customers with updates on products and tastings.
- Share your passion for products through in-depth knowledge of our range, selling the story, not just discounts.
- Own your wine knowledge, support your WSET qualification, and build confidence in sales.
- Maintain the store’s appearance and operations internally and externally.
- Participate in operational tasks such as delivering wine, merchandising stock, and engaging with customers to drive sales.
- Identify and suggest improvements to optimise store operations, collaborating with the team.
- Ensure compliance with safety, legal, and internal policies, completing mandatory training.
- Model Majestic’s Ways of Working and support junior team members, reporting to your Store Manager.
- As a key holder, operate the store independently during opening and closing hours.
Knowledge & Skills Required
- Excellent time management, delegation, and problem-solving skills.
- Ability to deliver exceptional customer service consistently.
- Self-motivated, capable of working independently and as part of a team.
- Positive attitude with problem-solving drive.
- Adaptability and resilience to business changes.
- Strong communication skills.
- Passion for wine and willingness to learn, aiming to pass Level 2 WSET.
- Full UK/EU/EEA driving licence for at least 12 months with no more than 6 penalty points.
What is in it for you:
- Up to 20% staff discount.
- Career development with internal training schemes.
- Uniform provided.
- Access to Retail Trust benefits, including discounts, gift vouchers, and support services.
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Retail Sales Assistant/Driver - Southampton - 12 Hours employer: Majestic
Contact Detail:
Majestic Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Assistant/Driver - Southampton - 12 Hours
✨Tip Number 1
Familiarise yourself with the wine industry and Majestic Wine's product range. Being knowledgeable about different wines and their stories will help you connect with customers and demonstrate your passion during interviews.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family in a retail scenario. Show them how you would approach a sale, handle questions, and provide recommendations, as this will prepare you for real-life interactions.
✨Tip Number 3
Highlight your adaptability and problem-solving skills in conversations. Think of examples from past experiences where you successfully navigated challenges, as these traits are crucial for a dynamic role like this one.
✨Tip Number 4
Network with current or former employees of Majestic Wine if possible. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.
We think you need these skills to ace Retail Sales Assistant/Driver - Southampton - 12 Hours
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail and customer service. Emphasise any previous roles where you demonstrated strong sales performance or customer engagement, as these are key for the Retail Sales Assistant/Driver position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for wine and customer service. Mention specific examples of how you've driven sales or provided exceptional service in past roles. This is your chance to show your personality and enthusiasm for the role.
Highlight Relevant Skills: In your application, focus on skills such as time management, problem-solving, and communication. These are essential for the role, so provide examples of how you've successfully used these skills in previous jobs.
Show Your Willingness to Learn: Mention your eagerness to learn about wine and your intention to pursue the WSET qualification. This demonstrates your commitment to personal development and aligns with the company's values of growth and knowledge.
How to prepare for a job interview at Majestic
✨Show Your Passion for Wine
Make sure to express your enthusiasm for wine during the interview. Share any personal experiences or knowledge you have about different types of wine, as this will demonstrate your genuine interest in the role and align with the company's focus on product passion.
✨Highlight Customer Service Skills
Prepare examples of how you've delivered exceptional customer service in previous roles. This position requires a strong focus on customer experience, so showcasing your ability to engage with customers and resolve issues will be crucial.
✨Demonstrate Teamwork and Leadership
Since the role involves supporting your team and potentially mentoring junior members, be ready to discuss your experiences working in teams. Highlight any leadership roles you've taken on, even if informal, to show your capability in fostering a collaborative environment.
✨Prepare for Operational Questions
Expect questions related to store operations, such as managing stock or ensuring compliance with safety policies. Familiarise yourself with common retail challenges and think of solutions you've implemented in the past to demonstrate your problem-solving skills.