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- Tasks: Support the store team in driving sales and delivering exceptional customer service.
- Company: Join Majestic Wine, the UK's largest specialist wine retailer with a passion for quality.
- Benefits: Enjoy competitive pay, staff discounts, career development, and exciting vineyard visits.
- Why this job: Be part of a dynamic team revolutionising retail while sharing your love for wine.
- Qualifications: Must have a full UK/EU driving licence and a passion for learning about wine.
- Other info: Permanent contract with opportunities for training and growth in a vibrant environment.
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Retail Sales Assistant/Driver – Marlborough (15 hours), Marlborough
Client:
Location: Marlborough, United Kingdom
Job Category:
Other
EU work permit required:
Yes
Job Reference:
c2b251ad518f
Job Views:
10
Posted:
14.07.2025
Expiry Date:
28.08.2025
Job Description:
Fancy joining the UK’s number one Wine Specialist?
Majestic Wine Marlborough is looking for a dynamic, ambitious, and driven individual who wants to grow and develop in a company that\’s revolutionising retail!
Who are we?
Majestic is the UK’s largest specialist wine retailer, operating a network of stores nationwide. Founded in , the company recently returned to private ownership following Fortress Investment Group\’s acquisition and has undergone significant transformation, including record market share growth, a new website, and six new stores, with plans for further expansion. With no minimum purchase, the range includes over 1, different wines, spirits, and beers, available online and in-store. Our key strength is over 1, WSET-trained colleagues providing knowledgeable, passionate, and friendly service.
The Role
As a Sales Assistant, you’ll support your store team in driving sales performance and daily operations. You’ll deliver exceptional customer service to optimise KPI performance.
Key Responsibilities
At Majestic Wine, customers are at the heart of everything we do. You’ll be an ambassador for your store, supporting the team to deliver an outstanding shopping experience.
We are looking for people who:
- Drive store performance by maximising sales opportunities and supporting targets through KPI focus
- Deliver exceptional customer service to promote business growth through loyalty and repeat purchases
- Offer a VIP concierge service, actively contacting customers with updates on products and tastings
- Share your passion for products with customers through in-depth knowledge of our range
- Take ownership of your wine knowledge, supporting your WSET qualification and confidence in selling
- Maintain the store’s appearance and operational tasks, including stock deliveries and customer outreach
- Identify opportunities for operational improvements and implement solutions with your team
- Ensure compliance with internal policies, safety, and legal requirements
- Support junior team members and operate as a key holder with store opening/closing responsibilities
Knowledge & Skills Required
- Excellent time-management, delegation, and problem-solving skills
- Ability to deliver exceptional customer experience
- Self-motivated, able to work independently and in a team
- Positive attitude and problem-solving mindset
- Adaptability and resilience
- Effective communication skills
- Wine knowledge is beneficial; passion to learn more is essential for passing level 2 WSET
- Full UK/EU/EEA driving license for at least 12 months with no more than 6 penalty points
What is in it for you:
- Competitive salary and performance bonus
- Up to 20% staff discount
- Career development and training opportunities
- Incentives including vineyard visits worldwide
- Company pension, life assurance, uniform, holidays, wine tasting events
- Access to Retail Trust benefits, including discounts and support services
- Maternity, paternity, and adoption leave after 26 weeks
- Long service rewards and ongoing training
Job Specifics:
- Permanent contract
- Availability to work weekends and evenings
- Driving a company van is essential; must hold a full UK manual driver’s license for at least 12 months
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Retail Sales Assistant/Driver - Marlborough (15 hours) employer: Majestic
Contact Detail:
Majestic Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Assistant/Driver - Marlborough (15 hours)
✨Tip Number 1
Familiarise yourself with Majestic Wine's product range and their unique selling points. Being knowledgeable about their wines, spirits, and beers will not only impress during the interview but also show your genuine interest in the role.
✨Tip Number 2
Demonstrate your customer service skills by preparing examples of how you've gone above and beyond for customers in previous roles. This will highlight your ability to deliver exceptional service, which is crucial for this position.
✨Tip Number 3
Showcase your adaptability and problem-solving skills by thinking of scenarios where you've successfully navigated challenges in a retail environment. This will resonate well with the team-oriented culture at Majestic Wine.
✨Tip Number 4
If you have a passion for wine, consider mentioning any relevant experiences or interests that relate to the industry. This could include personal wine tasting experiences or any courses you've taken, as it aligns with their focus on wine knowledge.
We think you need these skills to ace Retail Sales Assistant/Driver - Marlborough (15 hours)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Retail Sales Assistant/Driver position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in retail or customer service. Emphasise any achievements related to sales performance and customer satisfaction.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for working at Majestic Wine and your passion for wine. Mention specific examples of how you have delivered exceptional customer service in the past and how you can contribute to the team.
Highlight Your Driving Experience: Since driving a company van is essential for this role, make sure to mention your driving experience and your full UK manual driver’s license in your application. Highlight any relevant experience that showcases your reliability and responsibility as a driver.
How to prepare for a job interview at Majestic
✨Show Your Passion for Wine
Since Majestic Wine is all about wine, make sure to express your enthusiasm for the product. Share any personal experiences or knowledge you have about wine, and demonstrate your eagerness to learn more, especially regarding the WSET qualification.
✨Highlight Customer Service Skills
The role focuses heavily on delivering exceptional customer service. Prepare examples from your past experiences where you went above and beyond for a customer, showcasing your ability to create a positive shopping experience.
✨Demonstrate Teamwork and Leadership
As a Sales Assistant, you'll be part of a team. Be ready to discuss how you've successfully worked in teams before and how you can support junior members. Mention any leadership experiences, even if they were informal.
✨Prepare for Operational Questions
Expect questions about store operations, stock management, and compliance with policies. Think of scenarios where you've identified operational improvements in previous roles and be prepared to discuss how you implemented those solutions.
