At a Glance
- Tasks: Support the store team in driving sales and delivering exceptional customer service.
- Company: Join Majestic Wine, the UK's largest specialist wine retailer with exciting growth plans.
- Benefits: Enjoy competitive pay, staff discounts, career development, and wine tasting events.
- Other info: Opportunities for career growth and comprehensive training provided.
- Why this job: Be part of a dynamic team in a company revolutionising retail with a passion for wine.
- Qualifications: Must have excellent customer service skills and a full UK driving license.
Majestic Wine Witney is seeking a dynamic, ambitious, and driven individual eager to grow within a company revolutionising retail!
Who are we?
Majestic is the UK’s largest specialist wine retailer, with a network of stores nationwide. Founded in
The Role
As a Sales Assistant, you will support your store team to drive sales and ensure the smooth daily operation of the store. Delivering exceptional customer service and optimizing KPI performance are key responsibilities.
Job Details:
- Contract: Permanent
- Must be able to work weekends and evenings
- Driving is essential; candidates must hold a full UK manual driver’s license for at least 12 months.
Key Responsibilities
- Be an ambassador for the store, supporting the team in delivering an outstanding shopping experience.
- Maximize sales opportunities and support the team in meeting/exceeding targets.
- Provide market-leading customer service to foster loyalty and repeat business.
- Offer a VIP concierge service, proactively engaging with customers about products and tastings.
- Share your passion and knowledge of products, supporting your WSET qualification and confidence in selling.
- Maintain the store’s appearance and operational standards internally and externally.
- Participate in operational tasks such as delivering wine, merchandising, stock deliveries, and customer outreach.
- Identify and suggest improvements to optimize store operations.
- Ensure compliance with internal policies, safety, and legal requirements.
- Act as a support for junior team members and uphold Majestic’s Ways of Working.
- As a key holder, confidently operate the store independently during opening and closing.
Knowledge & Skills Required
- Excellent time management, delegation, and problem-solving skills.
- Ability to deliver exceptional customer service.
- Self-motivated, capable of working independently and as part of a team.
- Positive attitude with problem-solving focus.
- Adaptability and resilience.
- Strong communication skills.
- Passion for learning about wines, with a willingness to achieve Level 2 WSET qualification.
- Full UK/EU/EEA driving license for at least 12 months, with no more than 6 penalty points.
Benefits:
- Competitive salary and performance bonus.
- Up to 20% staff discount.
- Career development and internal promotion opportunities.
- Incentives including vineyard visits worldwide.
- Contributory pension plan.
- Life assurance (2x salary).
- Uniform provided.
- 29 days holiday, including public and bank holidays.
- Wine tasting events and retail trust benefits.
- Company maternity, paternity, and adoption leave after 26 weeks.
- Long service rewards.
- Comprehensive training and ongoing support.
Majestic Wine Retail Stock-Op/Sales Assistant - Witney (8 hours) employer: Majestic
Majestic Wine Witney is an exceptional employer that fosters a dynamic and ambitious work culture, perfect for those eager to grow in the retail sector. With a commitment to employee development, competitive salaries, and unique benefits such as vineyard visits and extensive training, Majestic Wine offers a rewarding environment where staff can thrive while delivering outstanding customer service. Join us in revolutionising retail and enjoy a supportive atmosphere that values your passion for wine and personal growth.
StudySmarter Expert Advice🤫
We think this is how you could land Majestic Wine Retail Stock-Op/Sales Assistant - Witney (8 hours)
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Majestic, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Majestic Wine Retail Stock-Op/Sales Assistant - Witney (8 hours)
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Majestic that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Majestic will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Majestic and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Majestic
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Majestic, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Majestic!
