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- Tasks: Support the store team, drive sales, and deliver exceptional customer service.
- Company: Join Majestic Wine, the UK's largest specialist wine retailer with exciting growth plans.
- Benefits: Enjoy competitive salary, staff discounts, career development, and wine tasting events.
- Why this job: Be part of a dynamic team in a company revolutionising retail with a passion for wine.
- Qualifications: No prior wine knowledge needed, just a passion to learn and a positive attitude.
- Other info: Fixed term role until 24/12/2025; must work evenings and weekends.
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Majestic Retail Sales Assistant – York (16 hours – Fixed Term until 24/12/2025), York
Client:
Location: York, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Reference:
0aedbcc4688d
Job Views:
5
Posted:
29.06.2025
Expiry Date:
13.08.2025
Job Description:
Fancy joining the UK’s number one Wine Specialist?
Majestic Wine York is looking for a dynamic, ambitious, and driven individual who wants to grow and develop in a company that\’s revolutionising retail!
Who are we?
Majestic is the UK’s largest specialist wine retailer, operating a network of stores nationwide. Founded in , the company recently passed back into private ownership following the acquisition of Fortress Investment Group and has undergone an ambitious transformation and turnaround programme. The results are seen in record market share growth, a new product range, a new website, and six new stores, with plans for further expansion over the next five years. The range includes over 1, different wines, spirits, and beers, both online and in-store. Our key strength is over 1, WSET-trained colleagues offering knowledgeable, passionate, and friendly customer service across all channels.
The Role
As a Sales Assistant, you’ll support your store team by driving sales performance and managing daily store operations. You’ll deliver exceptional customer service to optimise KPI performance.
Key Responsibilities
At Majestic Wine, our Customers are at the heart of everything we do. You’ll be an ambassador for your store, supporting the team to deliver an outstanding shopping experience for every customer.
We are looking for people who:
- Drive store performance by maximising sales opportunities and supporting targets through KPI focus
- Deliver exceptional market-leading customer service to foster business growth through loyalty and repeat purchases
- Offer VIP concierge services, actively contacting customers with updates on products and tastings
- Share your passion for products through in-depth knowledge of our range
- Take ownership of your wine knowledge, supporting your WSET qualification and confidence in selling
- Maintain the store’s appearance and ensure operational tasks are completed, including stock deliveries and customer outreach
- Identify opportunities for operational improvements and implement solutions with your team
- Follow internal policies to remain compliant, safe, and legal
- Support junior team members and embody Majestic’s Ways of Working
- As a key holder, manage store opening and closing procedures confidently
Knowledge & Skills Required
- Excellent time-management, delegation, and problem-solving skills
- Ability to deliver exceptional customer experience
- Self-motivated, capable of working independently and as part of a team
- Positive attitude with a passion for problem-solving
- Adaptable and resilient to business changes
- Excellent communication skills
- Wine knowledge is beneficial, but a passion to learn more is essential to pass level 2 WSET qualifications
- Full UK/EU/EEA driving licence for at least 12 months with no more than 6 penalty points
What is in it for you:
- Competitive salary & performance bonus
- Up to 20% staff discount
- Career development opportunities with in-house training
- Travel incentives to explore vineyards
- Contributory pension plan
- Life assurance (2x salary)
- Uniform provided
- 29 days holiday including public/bank holidays
- Invitations to wine tasting events
- Access to Retail Trust benefits
- Maternity, paternity, and adoption leave after 26 weeks
- Long service rewards
- Full training and ongoing support
Job Specifics:
- Contract: Fixed Term until 24/12/2025
- Must be able to work evenings and weekends
- Comfortable with wine deliveries using company vans if required
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Majestic Retail Sales Assistant - York (16 hours - Fixed Term until 24/12/2025) employer: Majestic
Contact Detail:
Majestic Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Majestic Retail Sales Assistant - York (16 hours - Fixed Term until 24/12/2025)
✨Tip Number 1
Familiarise yourself with Majestic Wine's product range and current promotions. This knowledge will not only help you stand out during the interview but also demonstrate your genuine interest in the role and the company.
✨Tip Number 2
Engage with Majestic Wine on social media platforms. Commenting on their posts or sharing your own experiences with their products can help you get noticed by the hiring team and show your enthusiasm for the brand.
✨Tip Number 3
Prepare to discuss your customer service experiences in detail. Think of specific examples where you've gone above and beyond for a customer, as this aligns perfectly with the role's focus on delivering exceptional service.
✨Tip Number 4
If you have any wine knowledge or experience, be ready to share it! Even if you're not a wine expert, expressing a passion for learning about wines and your willingness to pursue WSET qualifications can set you apart from other candidates.
We think you need these skills to ace Majestic Retail Sales Assistant - York (16 hours - Fixed Term until 24/12/2025)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Majestic Retail Sales Assistant position. Tailor your application to highlight how your experience aligns with these requirements.
Showcase Your Passion: Express your enthusiasm for wine and customer service in your application. Mention any relevant experiences or knowledge that demonstrate your passion for the industry, as this is crucial for a role at Majestic Wine.
Highlight Relevant Skills: Focus on your time-management, problem-solving, and communication skills in your CV and cover letter. Provide specific examples of how you've successfully used these skills in previous roles to drive sales or enhance customer experience.
Proofread Your Application: Before submitting your application, make sure to proofread it for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are important traits for a Sales Assistant.
How to prepare for a job interview at Majestic
✨Show Your Passion for Wine
Since Majestic Wine is all about wine, make sure to express your enthusiasm for the product. Share any personal experiences or knowledge you have about wine, and demonstrate your eagerness to learn more, especially regarding the WSET qualifications.
✨Highlight Customer Service Skills
As a Sales Assistant, delivering exceptional customer service is key. Prepare examples of how you've provided outstanding service in previous roles, focusing on how you handled difficult situations or went above and beyond for customers.
✨Demonstrate Teamwork and Leadership
Majestic values collaboration and support within the team. Be ready to discuss instances where you've worked effectively in a team or taken the lead on a project, showcasing your ability to motivate and support others.
✨Prepare for Operational Questions
Since the role involves managing daily store operations, think about how you would handle stock deliveries, maintain store appearance, and identify operational improvements. Be prepared to discuss your problem-solving skills and time management strategies.
