At a Glance
- Tasks: Support the Store Manager in driving sales and delivering exceptional customer experiences.
- Company: Join Majestic Wine, a leading retailer with a passion for wine and customer service.
- Benefits: Permanent contract, competitive salary, and opportunities for career growth.
- Why this job: Be a key player in creating memorable shopping experiences and leading a dynamic team.
- Qualifications: Ambitious individuals with leadership skills and a passion for retail.
- Other info: Enjoy a vibrant work environment with a focus on personal development.
The predicted salary is between 30000 - 42000 Β£ per year.
Majestic Wine Blackheath are looking for an ambitious Assistant Manager to drive for excellence, ready to step up and deliver outstanding wine retail experiences.
The Role
As a Majestic Assistant Manager, you are responsible for supporting your Store Manager in driving the sales performance and day-to-day running of your store. You'll deliver an exceptional customer experience and optimise KPI performance all while maintaining high operational standards. You will support more junior team members to excel and reach their full potential.
Job Specifics:
- Contract: Permanent
- Hours: 45 Hours Per Week
Key Responsibilities:
- At Majestic Wine, our Customers are at the heart of everything we do. In this role you'll be an ambassador for the store in which you work, supporting the team to deliver an outstanding shopping experience for every one of our customers.
- Support your Store Manager in driving the performance and day-to-day operations of your store.
- Take responsibility of the store and team in their absence.
- Drive store performance by maximising sales opportunities.
- Optimise KPI performance in store by identifying focus KPIs and building plans to improve them and exceed targets.
- Deliver exceptional market leading customer service to drive business growth through customer loyalty.
Retail Assistant Manager in England employer: Majestic
Contact Detail:
Majestic Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Retail Assistant Manager in England
β¨Tip Number 1
Get to know the company inside out! Research Majestic Wine's values, products, and customer service approach. This way, when you chat with them, you can show off your knowledge and passion for what they do.
β¨Tip Number 2
Practice your pitch! Be ready to explain how your experience aligns with their needs. Think about specific examples where you've driven sales or improved customer experiences in previous roles.
β¨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They might share insights about the interview process or even put in a good word for you!
β¨Tip Number 4
Don't forget to apply through our website! Itβs the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Majestic Wine team.
We think you need these skills to ace Retail Assistant Manager in England
Some tips for your application π«‘
Show Your Passion for Wine: When writing your application, let your love for wine shine through! Share any relevant experiences or knowledge you have about wine, as this will show us that you're genuinely interested in the role and the industry.
Highlight Your Leadership Skills: As an Assistant Manager, you'll be supporting the Store Manager and leading a team. Make sure to include examples of how you've successfully managed or motivated others in previous roles. We want to see that you can inspire your team to deliver outstanding customer experiences!
Focus on Customer Experience: Remember, our customers are at the heart of everything we do. In your application, emphasise your commitment to providing exceptional customer service. Share specific instances where you've gone above and beyond to ensure customer satisfaction.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. This way, your application will go straight to us, and we can get to know you better right from the start!
How to prepare for a job interview at Majestic
β¨Know Your Wine
As a Retail Assistant Manager at Majestic Wine, having a solid understanding of wine is crucial. Brush up on different types of wines, regions, and tasting notes. This knowledge will not only impress your interviewers but also show that you're passionate about the product.
β¨Showcase Leadership Skills
Since you'll be supporting the Store Manager and leading a team, be prepared to discuss your leadership experiences. Think of specific examples where you've motivated a team or resolved conflicts. This will demonstrate your capability to step up when needed.
β¨Customer-Centric Mindset
Majestic Wine prides itself on exceptional customer service. Be ready to share stories that highlight your commitment to delivering outstanding customer experiences. Discuss how youβve gone above and beyond for customers in previous roles.
β¨Prepare for KPI Discussions
Understanding Key Performance Indicators (KPIs) is essential for this role. Familiarise yourself with common retail KPIs and think about how you can contribute to improving them. Bring ideas to the table during your interview to show your proactive approach.