At a Glance
- Tasks: Support store team, drive sales, and deliver exceptional customer service.
- Company: Join the UK's largest wines and spirits specialist, Majestic Wine Group.
- Benefits: Competitive salary, up to 20% staff discount, and career development opportunities.
- Other info: Fixed term role with flexible hours, perfect for students seeking experience.
- Why this job: Be part of a dynamic team and enhance your wine knowledge while driving sales.
- Qualifications: Excellent customer service skills and a full UK manual driving licence required.
The predicted salary is between 20000 - 25000 € per year.
Majestic Wine Group is the UK’s largest end‑to‑end wines and spirits specialist, operating across retail, on‑trade and hospitality through four brands: Majestic Retail, Majestic Commercial, Enotria and Vagabond. Founded in 1980 and backed by Fortress Investment Group, the business has undergone rapid growth through transformation and acquisitions, formally becoming Majestic Wine Group in 2025. With over 200 retail stores, a nationwide on‑trade supply network and a growing wine bar estate, Majestic is focused on curating a high‑quality, differentiated product range, delivering expert service and expanding its physical and digital footprint across the UK.
The Role
As a Sales Assistant you’ll be supporting your store team with driving sales performance and the day‑to‑day running of your store. You’ll deliver exceptional customer service and experience to optimise KPI performance.
Key Responsibilities
- Drive store performance by maximising sales opportunities.
- Support your team on meeting and exceeding targets through focusing on KPI delivery.
- Deliver exceptional market‑leading customer service to drive business growth through customer loyalty & repeat purchases.
- Demonstrate that you make your own luck by offering your customers a VIP concierge service, actively contacting them with updates on products and tastings.
- Sell the story not the discount.
- Demonstrate and share your passion for product with customers through an in‑depth knowledge of our range.
- Take ownership of your wine knowledge, constantly learning about our products to support your WSET qualification and confidence in selling.
- Take accountability and pride for the physical appearance and maintenance of your store both internally & externally.
- Involvement in all operational tasks required for the day‑to‑day operational running of a Majestic Wine store – from delivering wine to our customers, merchandising stock deliveries and calling our valued customers to drive sales opportunities.
- Continuously identify opportunities to make improvements which will optimise the operational running of the store, feeding ideas back to your wider team so you can implement solutions together.
- Ensure you remain fully compliant, safe & legal by following internal policies, processes and completing mandatory training.
- Be an example of Majestic’s Ways of Working and source of support for more junior team members, feeding back to your Store Manager as appropriate.
- As a key holder you understand the opening and closing compliance and are confident to operate the store without your management team.
Knowledge & Skills Required
- Excellent time‑management, delegation, and problem‑solving skills.
- Be able to demonstrate your ability to deliver exceptional customer experience & service to every single customer.
- Self‑motivated, able to thrive when working alone and as part of a team.
- A can‑do attitude with a passion for seeing problems through to solutions.
- Adaptable and resilient to meet the ever‑changing demands of our business.
- Excellent communication and time‑management skills.
- Wine knowledge is beneficial but passion to learn more is essential to pass level 2 WSET wine qualifications.
- Hold a full UK, manual transmission driving licence for at least 12 months with no more than 6 penalty points.
What is in it for you
- Competitive Salary.
- Up to 20% staff discount.
- Career development opportunities – we are passionate about nurturing our internal talent, offering career progression supported by our excellent in‑house training schemes.
- Uniform provided.
- Access to Retail Trust which includes: Retail Rewards, instant savings with discounted e‑vouchers, discounted reloadable shopping cards, gift vouchers and gift cards, discounts of up to 30%, access to free counselling and support phone line.
- Company sick pay scheme.
Job Specifics
- Contract: Fixed Term until 04/10/2026.
- Hours: 12 Hours Per Week.
- Must be able to work evenings and weekends.
- Driving is a key part of this position so being comfortable driving one of our company vans is essential.
- We will not accept candidates without a full UK manual driver's licence (held for at least 12 months).
Retail Sales Assistant/Driver - Wrexham (12 Hours - Fixed Term until 04/10/2026) employer: Majestic Wines Warehouse Limited
Majestic Wine Group is an exceptional employer, offering a vibrant work culture that prioritises customer service and employee development. With competitive salaries, generous staff discounts, and a commitment to nurturing talent through in-house training, employees can thrive in their roles while enjoying the unique advantage of working within the UK's largest wines and spirits specialist. Located in Wrexham, this role provides opportunities for career progression and a supportive environment where passion for wine and customer engagement are celebrated.
Contact Detail:
Majestic Wines Warehouse Limited Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Retail Sales Assistant/Driver - Wrexham (12 Hours - Fixed Term until 04/10/2026)
✨Tip Number 1
Get to know Majestic Wine! Familiarise yourself with their products and values. When you walk into that interview, show off your passion for wine and how you can contribute to their mission of delivering exceptional customer service.
✨Tip Number 2
Practice your sales pitch! Think about how you would sell a bottle of wine to a customer. Highlight the story behind the product and why it’s special. This will not only impress your interviewers but also show that you understand the importance of customer experience.
✨Tip Number 3
Be ready to demonstrate your problem-solving skills. Majestic values adaptability, so come prepared with examples of how you've tackled challenges in the past. Show them you’re the kind of person who thrives under pressure and can keep things running smoothly.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Majestic team. Let’s make this happen together!
We think you need these skills to ace Retail Sales Assistant/Driver - Wrexham (12 Hours - Fixed Term until 04/10/2026)
Some tips for your application 🫡
Show Your Passion for Wine:When writing your application, let your enthusiasm for wine shine through! Mention any relevant experiences or knowledge you have, and don’t be shy about expressing your eagerness to learn more. We love candidates who are excited about our products!
Tailor Your Application:Make sure to customise your application to reflect the key responsibilities and skills mentioned in the job description. Highlight your customer service experience and any sales achievements. This shows us that you understand what we’re looking for and how you can contribute.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and fit for the role.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Majestic Wines Warehouse Limited
✨Know Your Wine
Brush up on your wine knowledge before the interview. Familiarise yourself with different types of wines, their origins, and tasting notes. This will not only impress your interviewers but also show your passion for the product, which is crucial for a role at Majestic Wine.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered exceptional customer service in the past. Think about specific situations where you went above and beyond to help a customer. This will demonstrate your ability to create a VIP experience for customers, aligning with Majestic's focus on outstanding service.
✨Demonstrate Team Spirit
Majestic values teamwork, so be ready to discuss how you've successfully worked as part of a team. Share experiences where you supported colleagues or contributed to achieving team goals. This will highlight your collaborative nature and adaptability in a retail environment.
✨Be Ready to Drive Sales
Think about strategies you've used to drive sales in previous roles. Be prepared to discuss how you can maximise sales opportunities and meet KPIs. Showing that you understand the importance of sales performance will resonate well with the interviewers at Majestic Wine.
