Ecommerce Executive in Watford

Join a growing team as our new Ecommerce Executive, where you’ll play a pivotal role in scaling the Majestic Wine app and driving digital growth across our diverse web ecosystem!

Majestic Wine Group is the UK’s largest end-to-end wines and spirits specialist, operating across retail, on-trade and hospitality through four brands: Majestic Retail, Majestic Commercial, Enotria and Vagabond. Founded in 1980 and backed by Fortress Investment Group, the business has undergone rapid growth through transformation and acquisitions, formally becoming Majestic Wine Group in 2025. With over 200 retail stores, a nationwide on-trade supply network and a growing wine bar estate, Majestic is focused on curating a high-quality, differentiated product range, delivering expert service and expanding its physical and digital footprint across the UK.

As an Ecommerce Executive, you will support the Ecommerce Trading Manager in the day-to-day management and performance of the Majestic Wine app, with a strong focus on executing the onsite promotional plan, enhancing the customer journey to drive conversion, delivering trading objectives and overall business strategy. In addition, you will support Majestic’s wider digital propositions, including Subscriptions and Commercial websites, and develop working knowledge of the main Majestic website to provide flexible support across the Ecommerce team as required. This will involve working closely with the Ecommerce Trading Manager & team, the IT team, and wider cross-functional stakeholders. This role offers the opportunity to gain broad exposure across Majestic’s digital ecosystem, combining trading, development, optimisation, and cross-team collaboration.

Job Specifics

• Contract Type: Permanent
• Location: Watford - Our Head Office is based in Watford, our Head Office is 15‑minute walk from Watford Junction station.
• Reporting to: Ecommerce Trading Manager

We are proud to offer an Agile Working Policy for Head Office colleagues; a blend of office and remote working which will include 3 days working at the Majestic Office each week.

Key Responsibilities

• Own weekly and monthly app trading performance reporting, providing clear insights and actionable recommendations.
• Create and deliver reports to support trade optimisation, proposing improvements to increase conversion across the app and other Majestic websites.
• Provide support to the wider Ecommerce team and main website as required.
• Support the launch and ongoing development of wider business websites and propositions, including subscriptions, commercial sites and new initiatives, with responsibility for tagging, analytics and trading improvement recommendations.
• Manage and brief all app content, including service messaging and the execution of loyalty requests – ensure the accuracy of product representation on the app, including visual merchandising standards and taxonomy.
• Lead UAT and regression testing for app releases and new features, ensuring quality and functionality, and support releases on the main website and other Majestic websites.
• Ensure analytics and tracking are correctly implemented and functioning on the app.
• Support cross‑business initiatives and ad‑hoc projects as needed.

Knowledge & Skills Required

• Minimum 3 years’ ecommerce experience, ideally within a B2C retail environment.
• Experience managing and optimising mobile apps.
• Working knowledge of HTML and CSS.
• Experience using Google Tag Manager; Firebase knowledge desirable.
• Strong problem‑solving mindset, with the ability to identify issues and opportunities for improvement across the app.
• Confident communicator, able to work effectively across multiple teams and seniority levels.
• Proactive and commercially minded, with the ability to generate ideas to improve trading performance across the app and wider digital platforms.
• Strong organisational and prioritisation skills, with the ability to manage multiple projects in a fast‑paced environment.
• Detail‑ and results‑oriented, with a strong work ethic and a collaborative team‑player approach.
• Solid understanding of retail ecommerce best practices, including website metrics, data analysis, SEO and reporting tools.
• Awareness of digital market trends and competitor activity.
• Proficient in Google Workspace (Sheets, Docs, Slides) or Microsoft Excel, Word and PowerPoint.

What’s in it for you

• A competitive salary & performance related bonus.
• Up to 20% Staff Discount.
• 33 days holiday, including public and bank holidays and we also have a Holiday Purchase Scheme.
• Life Assurance (Worth 2 times your annual salary).
• A contributory Company Pension Plan.
• Career development opportunities.
• Free parking on site with electric charging points.
• Access to Retail Trust which includes: Retail Rewards including Instant savings with discounted e‑vouchers, discounted reloadable shopping cards, gift vouchers and gift cards, Discounts of up to 30%, access to free counselling support phone line.
• Company maternity, paternity and adoption leave after 26 weeks.
• Long service rewards.

We look forward to receiving your application! Together we are Majestic!