At a Glance
- Tasks: Support store team, drive sales, and deliver exceptional customer service.
- Company: Join Majestic Wine Group, the UK's largest wines and spirits specialist.
- Benefits: Enjoy competitive salary, up to 20% discount, and career development opportunities.
- Other info: Flexible hours with opportunities for growth in a supportive environment.
- Why this job: Be part of a dynamic team and enhance your wine knowledge while making customers happy.
- Qualifications: Great communication skills, passion for customer service, and a full UK driving licence required.
The predicted salary is between 22000 - 26000 £ per year.
Majestic Wine Group is the UK’s largest end‑to‑end wines and spirits specialist, operating across retail, on‑trade and hospitality through four brands: Majestic Retail, Majestic Commercial, Enotria and Vagabond. Founded in 1980 and backed by Fortress Investment Group, the business has undergone rapid growth through transformation and acquisitions, formally becoming Majestic Wine Group in 2025. With over 200 retail stores, a nationwide on‑trade supply network and a growing wine bar estate, Majestic is focused on curating a high‑quality, differentiated product range, delivering expert service and expanding its physical and digital footprint across the UK.
As a Sales Assistant you’ll be supporting your store team with driving sales performance and day‑to‑day running of your store. You’ll deliver exceptional customer service and experience to optimise KPI performance.
Key Responsibilities- Drive store performance by maximising sales opportunities.
- Support your team on meeting and exceeding targets through focusing on KPI delivery.
- Deliver exceptional market leading customer service to drive business growth through customer loyalty & repeat purchases.
- Demonstrate that you make your own luck by offering your customers a VIP concierge service, actively contacting them with updates on products and tastings.
- Sell the story not the Discount.
- Demonstrate and share your passion for product with customers through an in‑depth knowledge of our range.
- Take ownership for your wine knowledge, constantly learning about our products to support your WSET qualification and confidence in selling.
- Take accountability and pride for the physical appearance and maintenance of your store both internally & externally.
- Involvement in all operational tasks required for the day‑to‑day operational running of a Majestic Wine store – from delivering wine to our customers, merchandising stock deliveries and calling our valued customers to drive sales opportunities.
- Continuously identify opportunities to make improvements which will optimise the operational running of the store, feeding ideas back to your wider team so you can implement solutions together.
- Ensure you remain fully compliant, safe & legal by following internal policies, processes and completing mandatory training.
- Be an example of Majestic’s Ways of Working and source of support for more junior team members, feeding back to your Store Manager as appropriate.
- As a key holder you understand the opening and closing compliance and are confident to operate the store without your management team.
- Excellent time-management, delegation and problem-solving skills.
- Be able to demonstrate your ability to deliver exceptional customer experience & service to every single customer.
- Self‑motivated, able to thrive when working alone and as part of a team.
- A can‑do attitude with a passion for seeing problems through to solutions.
- Adaptable and resilient to meet the ever‑changing demands of our business.
- Excellent communication and time management skills.
- Wine knowledge is beneficial but passion to learn more is essential to pass level 2 WSET wine qualifications.
- Hold a full UK/EU/EEA driving licence for at least 12 months with no more than 6 penalty points.
- Competitive Salary.
- Up to 20% staff discount.
- Career development opportunities – we are passionate about nurturing our internal talent, offering career progression supported by our excellent in‑house training schemes!
- Uniform provided.
- Access to Retail Trust which includes: Retail Rewards including instant savings with discounted e‑vouchers, discounted reloadable shopping cards, gift vouchers and gift cards, discounts of up to 30%, access to free counselling and support phone line.
- Company sick pay scheme.
- Contract: Permanent.
- Hours: 27.5 Hours Per Week.
- Must be able to work evenings and weekends.
- Driving is a key part of this position so being comfortable driving one of our company vans is essential.
- We will not accept candidates without a full UK manual driver’s licence (held for at least 12 months) for this position.
Retail Sales Assistant/Driver - Stafford (27.5 Hours) employer: Majestic Wines Warehouse Limited
Majestic Wine Group is an exceptional employer, offering a vibrant work culture that prioritises customer service and employee development. With competitive salaries, generous staff discounts, and a commitment to nurturing talent through in-house training, employees can thrive in their roles while enjoying the benefits of working in a dynamic and rapidly growing company located in Stafford. The opportunity to gain wine qualifications and be part of a supportive team makes this position both meaningful and rewarding.
Contact Details:
Majestic Wines Warehouse Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Retail Sales Assistant/Driver - Stafford (27.5 Hours)
✨Tip Number 1
Get to know the company inside out! Before your interview, dive into Majestic Wine's history, values, and product range. This will not only impress them but also help you tailor your answers to show you're a perfect fit.
✨Tip Number 2
Practice your customer service skills! Since you'll be delivering exceptional service, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these stories during your chat.
✨Tip Number 3
Show off your passion for wine! Even if you're not a sommelier yet, express your eagerness to learn more about wines and spirits. Mention any relevant courses or certifications you're interested in, like the WSET qualification.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows you're genuinely interested and keeps you fresh in their minds!
We think you need these skills to ace Retail Sales Assistant/Driver - Stafford (27.5 Hours)
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for wine and customer service shine through. We want to see that you’re not just looking for a job, but that you genuinely care about delivering an exceptional experience to our customers.
Tailor Your CV:Make sure your CV highlights relevant experience and skills that match the role. Use keywords from the job description to show us you understand what we’re looking for. This helps us see how you can contribute to our team!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the Sales Assistant role. Remember, we’re busy too!
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. This way, your application goes straight to us, and we can’t wait to read it!
How to prepare for a job interview at Majestic Wines Warehouse Limited
✨Know Your Wine
Brush up on your wine knowledge before the interview. Familiarise yourself with different types of wines, their origins, and what makes them unique. This will not only impress your interviewers but also show your passion for the role.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered exceptional customer service in the past. Think about specific situations where you went above and beyond to help a customer, as this aligns perfectly with Majestic's focus on customer experience.
✨Demonstrate Team Spirit
Majestic values teamwork, so be ready to discuss how you work well with others. Share experiences where you supported your team to achieve targets or improve store performance, highlighting your collaborative approach.
✨Be Ready to Drive
Since driving is a key part of the job, ensure you're comfortable discussing your driving experience. Mention your full UK driving licence and any relevant experience you have with delivering goods or managing logistics.
