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For Companies At a Glance
- Tasks: Deliver wine with a smile and provide exceptional customer service.
- Company: Join Majestic, the UK's number one wine specialist with over 200 stores.
- Benefits: Enjoy up to 20% staff discount, career development, and fun wine tasting events.
- Why this job: Be an ambassador for a leading brand while driving and meeting new people.
- Qualifications: Must have a full UK manual driving licence and a positive attitude.
- Other info: Dynamic role with opportunities for growth and support from a passionate team.
The predicted salary is between 12 - 15 £ per hour.
Fancy joining the UK’s number one Wine Specialist? Majestic is the UK’s largest specialist wine retailer, operating a network of over 200 stores nationwide. Founded in 1980, the company recently passed back into private ownership and has undergone an ambitious transformation and turnaround programme. The results of which are now being seen, with record market share growth, a new and improved product range, a new website and six new stores - including a pipeline for future expansion over the next five years. With no minimum purchase, the Majestic range includes over 1,100 different wines, spirits and beers, both online and in-store. Majestic’s key strength is over 1,000 WSET-trained colleagues offering knowledgeable, passionate and friendly customer service across all channels.
The Role
As a Majestic Wine Driver, you get the opportunity to meet and talk to different customers every day. This role is about managing the end-to-end delivery process. You’ll be an ambassador for the store in which you work, supporting the team to deliver an outstanding shopping experience for every one of our customers.
Job Specifics
- Contract: Permanent
- Location: Southampton
- Hours: 24 Hours Per Week
- Must be able to work weekends and evenings
- Driving is a key part of this position so being comfortable driving one of our company vans is essential.
- We will not accept candidates without a full UK manual driver's license (held for at least 12 months) for this position.
Key Responsibilities
- Be the face of Majestic to our delivery customers, ensuring excellent customer service and experience
- Picking deliveries and loading the van
- Ensure the van is maintained to a high standard, keeping it clean and carrying out compliance checks in a timely manner
- Delivery into the customer’s house, workplace or venue with a smile and a helpful attitude (which can include flights of stairs!)
- Clear communication with customers to book in deliveries and provide updates on delivery time slots
- Constantly finding ways to be more efficient with driving time, understanding the cost impact on inefficient delivery runs
- Be an ambassador for Majestic whilst driving, ensuring confident and safe driving
Knowledge & Skills Required
- Hold a full UK/EU/EEA manual driving licence for at least 12 months with no more than 6 penalty points
- Be able and comfortable with carrying up to 18kg weight (equivalent of 2 wine boxes)
- Confident in driving in Central London
- Excellent time-management, delegation and problem-solving skills
- Deliver exceptional customer experience & service to every single customer every time
- A positive can-do attitude with a passion for seeing problems through to solutions
What is in it for you?
- Up to 20% staff discount
- Career development opportunities - we are passionate about nurturing our internal talent, offering career progression supported by our excellent in-house training schemes!
- Uniform provided PLUS invites to wine tasting events.
- Access to Retail Trust which includes: Retail Rewards including instant savings with discounted e-vouchers, discounted reloadable shopping cards, gift vouchers and gift cards, discounts of up to 30%, access to free counselling and support phone line.
Majestic Wine Retail Driver - Southampton (24 Hours) employer: Majestic Wines Warehouse Limited
Contact Detail:
Majestic Wines Warehouse Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Majestic Wine Retail Driver - Southampton (24 Hours)
✨Tip Number 1
Get to know Majestic Wine! Familiarise yourself with their products and values. When you walk into that interview, show them you’re not just another candidate; you’re genuinely excited about being part of the UK’s number one wine specialist.
✨Tip Number 2
Practice your delivery skills! Since this role is all about customer interaction, think about how you can make every delivery a memorable experience. Maybe even role-play with a friend to nail down your communication style.
✨Tip Number 3
Show off your problem-solving skills! Think of examples where you’ve tackled challenges head-on, especially in customer service or driving scenarios. This will demonstrate your ability to handle the unexpected while keeping a smile on your face.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining the Majestic team right from the start!
We think you need these skills to ace Majestic Wine Retail Driver - Southampton (24 Hours)
Some tips for your application 🫡
Show Your Passion for Wine: When you're writing your application, let your love for wine shine through! Mention any experiences or knowledge you have about wines, spirits, or customer service. We want to see that you're excited about joining the Majestic team!
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for this role. Highlight your driving experience, customer service skills, and any relevant qualifications. We appreciate when candidates take the time to align their application with what we’re looking for.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We want to understand your skills and experiences without having to sift through unnecessary fluff!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re serious about wanting to join the Majestic family. We can’t wait to hear from you!
How to prepare for a job interview at Majestic Wines Warehouse Limited
✨Know Your Wine
Brush up on your wine knowledge before the interview. Familiarise yourself with different types of wines, spirits, and beers that Majestic offers. Being able to discuss their product range confidently will show your passion for the role and impress the interviewers.
✨Show Off Your Customer Service Skills
Prepare examples of how you've delivered excellent customer service in the past. Think about situations where you went above and beyond for a customer, as this role is all about creating a fantastic experience for them. Highlighting your people skills will make you stand out.
✨Demonstrate Your Driving Confidence
Since driving is a key part of the job, be ready to talk about your driving experience. Mention any relevant driving roles you've had, and reassure them of your ability to handle the company van safely and efficiently, especially in busy areas like Central London.
✨Emphasise Your Team Spirit
Majestic values teamwork, so be prepared to discuss how you work well with others. Share examples of how you've collaborated with colleagues to achieve a common goal or improve processes. This will show that you're not just a lone wolf but a team player who can contribute to the store's success.