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For Companies At a Glance
- Tasks: Join us as a Sales Assistant/Driver, delivering exceptional service and driving sales.
- Company: Be part of Majestic Wine, the UK's leading wine specialist revolutionising retail.
- Benefits: Enjoy competitive pay, up to 20% discount, and career development opportunities.
- Why this job: Engage with customers daily while learning about wine in a dynamic environment.
- Qualifications: Must have a full UK/EU/EEA driving licence and a passion for learning.
- Other info: This is a fixed-term role for 3 months, working 16 hours per week.
Fancy joining the UK’s number one Wine Specialist? Majestic Wine Stroud is looking for a dynamic, ambitious, and driven individual who wants to grow and develop within a company that’s revolutionising retail!
The Role
As a Sales Assistant/Driver, you’ll support your store team by driving sales performance and managing daily store operations. You’ll deliver exceptional customer service to optimise KPIs. As a Majestic Wine Driver, you’ll meet and engage with different customers daily. This role involves more than just driving; it’s about helping others and providing excellent service with a smile. It’s hands-on, physical, and varied.
Key Responsibilities
- Our customers are at the heart of everything we do. In this role, you’ll be an ambassador for your store, supporting the team to deliver an outstanding shopping experience.
- Drive store performance by maximising sales opportunities and supporting your team in meeting and exceeding targets through KPI focus.
- Deliver market-leading customer service to promote business growth through customer loyalty and repeat purchases.
- Offer VIP concierge service, actively contacting customers with updates on products and tastings.
- Share your passion for our range by telling the story behind our products, not just selling discounts.
- Own your wine knowledge, continually learning to support your WSET qualification and confidence in selling.
- Take pride in maintaining the store’s appearance both inside and out.
- Participate in operational tasks such as delivering wine, merchandising, stock deliveries, and customer outreach to drive sales.
- Identify opportunities for improvement to optimise store operations, collaborating with your team to implement solutions.
- Ensure compliance with internal policies, safety, and legal requirements, completing mandatory training.
- Lead by example, supporting junior team members and providing feedback to your Store Manager.
- As a key holder, understand opening and closing procedures and operate the store independently when needed.
- Willingness to deliver wine in company vans around the local area if required.
Knowledge & Skills Required
- Excellent time management, delegation, and problem-solving skills.
- Ability to deliver exceptional customer experience and service.
- Self-motivated, able to work independently and as part of a team.
- Proactive attitude with a passion for resolving problems.
- Adaptable and resilient to changing business demands.
- Strong communication skills and effective time management.
- Wine knowledge is beneficial, but a passion to learn and pass Level 2 WSET is essential.
- Hold a full UK/EU/EEA driving licence for at least 12 months with no more than 6 penalty points.
What is in it for you:
- Competitive salary.
- Up to 20% staff discount.
- Career development opportunities with internal training schemes.
- Uniform provided.
- Access to Retail Trust benefits, including discounts, counselling, and support services.
- Company sick pay scheme.
Job Specifics:
- Contract: Fixed term for 3 months.
- Hours: 16 hours per week.
We look forward to your application! Together, we are Majestic!
Contact Detail:
Majestic Wines Warehouse Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Assistant/Driver - Stroud - 16 Hours (3 Months Fixed Term)
✨Tip Number 1
Familiarise yourself with Majestic Wine's product range and their unique selling points. Being able to discuss the stories behind the wines will not only impress during your interview but also show your genuine interest in the role.
✨Tip Number 2
Demonstrate your customer service skills by preparing examples of how you've gone above and beyond for customers in previous roles. This will highlight your ability to deliver exceptional service, which is crucial for this position.
✨Tip Number 3
Show your enthusiasm for learning by mentioning any relevant courses or certifications you plan to pursue, such as the WSET qualification. This indicates your commitment to personal development and aligns with the company's values.
✨Tip Number 4
Be prepared to discuss your time management and problem-solving skills. Think of specific instances where you've successfully managed multiple tasks or resolved issues, as these are key skills for a Retail Sales Assistant/Driver.
We think you need these skills to ace Retail Sales Assistant/Driver - Stroud - 16 Hours (3 Months Fixed Term)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Retail Sales Assistant/Driver position. Tailor your application to highlight how your experience aligns with these requirements.
Showcase Customer Service Skills: Since delivering exceptional customer service is crucial for this role, provide specific examples in your application that demonstrate your ability to engage with customers and resolve issues effectively.
Highlight Teamwork and Leadership: Mention any previous experiences where you supported a team or led by example. This will show your potential employer that you can contribute positively to the store environment and help junior team members.
Express Your Passion for Wine: Even if you don't have extensive wine knowledge, express your enthusiasm for learning about wine and mention any relevant experiences. This will demonstrate your willingness to grow within the company and support your WSET qualification.
How to prepare for a job interview at Majestic Wines Warehouse Limited
✨Show Your Passion for Wine
Make sure to express your enthusiasm for wine and the industry during the interview. Share any personal experiences or knowledge you have about wine, as this will demonstrate your genuine interest and willingness to learn more.
✨Highlight Customer Service Skills
Since delivering exceptional customer service is key in this role, prepare examples of how you've provided great service in previous jobs. Discuss specific situations where you went above and beyond to help a customer.
✨Demonstrate Teamwork and Leadership
Be ready to talk about your experience working in teams and how you can support junior members. Mention any instances where you took the lead on a project or helped improve team performance.
✨Prepare for Practical Scenarios
Think about potential scenarios you might face as a Sales Assistant/Driver, such as handling difficult customers or managing time effectively. Practising your responses to these situations can help you feel more confident during the interview.