Retail Sales Assistant/Driver - Southampton - 24 Hours
Retail Sales Assistant/Driver - Southampton - 24 Hours

Retail Sales Assistant/Driver - Southampton - 24 Hours

Southampton Part-Time No home office possible
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At a Glance

  • Tasks: Join us as a Sales Assistant/Driver, delivering exceptional customer service and driving sales.
  • Company: Majestic Wine is the UK's number one Wine Specialist, revolutionising retail with a dynamic team.
  • Benefits: Enjoy competitive salary, up to 20% staff discount, career development, and uniform provided.
  • Why this job: Be part of a vibrant culture, meet diverse customers, and grow your wine knowledge while making an impact.
  • Qualifications: Full UK/EU/EEA driving licence required; passion for learning and excellent customer service skills essential.
  • Other info: Part-time role with 24 hours per week; opportunities for career progression and in-house training.

Fancy joining the UK’s number one Wine Specialist?

Majestic Wine Southampton are looking for a dynamic, ambitious and driven individual who wants to grow and develop in a company that\’s revolutionising retail!

The Role

As a Sales Assistant/Driver you’ll be supporting your store team with driving sales performance and the day-day running of your store. You’ll deliver exceptional customer service and experience to optimise KPI performance.As a Majestic Wine Driver, you get the opportunity to meet and talk to different customers every day. That’s why this role is about much more than just driving: it\’s about helping others and delivering great service, with a smile. Its hands on, physical and full of variety.

Key Responsibilities

At Majestic Wine our Customers are at the heart of everything we do. In this role, you’ll be an ambassador for the store in which you work, supporting the team to deliver an outstanding shopping experience for every one of our customers.

Therefore, we are looking for people who:

  • Drive store performance by maximising sales opportunities. Support your team on meeting and exceeding targets through focusing on KPI delivery

  • Deliver exceptional market leading customer service to drive business growth through customer loyalty & repeat purchases

  • Demonstrate that you make your own luck by offering your customers a VIP concierge service, actively contacting them with updates on products and tastings.

  • Sell the story not the Discount. Demonstrate and share your passion for product with customers through an in-depth knowledge of our range.

  • Take ownership for your wine knowledge, constantly learning about our products to support your WSET qualification and confidence in selling.

  • Take accountability and pride for the physical appearance and maintenance of your store both internally & externally

  • Involvement in all operational tasks required for the day-day operational running a Majestic Wine store – from delivering wine to our customers, merchandising stock deliveries and calling our valued customers to drive sales opportunities.

  • Continuously identify opportunities to make improvements which will optimise the operational running of the store, feeding ideas back to your wider team so you can implement solutions together

  • Ensure you remain fully compliant, safe & legal by following internal policies, processes and completing mandatory training.

  • Be an example of Majestic’s Ways of Working and source of support for more junior team members, feeding back to your Store Manager as appropriate.

  • As a key holder you understand the opening and closing compliance and are confident to operate the store without your management team.

Knowledge & Skills Required

  • Excellent time-management, delegation and problem-solving skills

  • Be able to demonstrate your ability to deliver exceptional customer experience & service to every single customer

  • Self-motivated, able to thrive when working alone and as part of a team

  • A can-do attitude with a passion for seeing problems through to solutions

  • Adaptable and resilient to meet the ever-changing demands of our business

  • Excellent communication and time management skills

  • Wine knowledge is beneficial but passion to learn more is essential to pass level 2 WSET wine qualifications

  • Hold a full UK/EU/EEA driving licence for at least 12 months with no more than 6 penalty points

What is in it for you:

  • Competitive Salary

  • Up to 20% staff discount

  • Career development opportunities – we are passionate about nurturing our internal talent, offering career progression supported by our excellent in-house training schemes!

  • Uniform provided

  • Access to Retail Trust which includes: Retail Rewards including Instant savings with discounted e-vouchers, discounted reloadable shopping cards, gift vouchers and gift cards, Discounts of up to 30%, Access to free counselling and support phone line.

  • Company sick pay scheme.

Job Specifics:

  • Contract: Part-Time Permanent

  • Hours: 24 Hours Per Week

We look forward to receiving your application! Together we are Majestic! #TWAM

On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.

#J-18808-Ljbffr

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Contact Detail:

Majestic Wines Warehouse Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Retail Sales Assistant/Driver - Southampton - 24 Hours

✨Tip Number 1

Familiarise yourself with Majestic Wine's product range and their unique selling points. This knowledge will not only help you in conversations with customers but also demonstrate your genuine interest in the role during any discussions.

✨Tip Number 2

Showcase your customer service skills by preparing examples of how you've gone above and beyond for customers in previous roles. This will highlight your ability to deliver exceptional service, which is crucial for this position.

✨Tip Number 3

Network with current or former employees of Majestic Wine if possible. They can provide insights into the company culture and expectations, which can be invaluable when you're discussing your fit for the team.

✨Tip Number 4

Prepare to discuss your adaptability and problem-solving skills. The role requires resilience and a can-do attitude, so think of specific instances where you've successfully navigated challenges in a retail environment.

We think you need these skills to ace Retail Sales Assistant/Driver - Southampton - 24 Hours

Customer Service Excellence
Sales Performance Management
Time Management
Problem-Solving Skills
Team Collaboration
Adaptability
Communication Skills
Wine Knowledge
Self-Motivation
Driving Skills
KPI Focus
Operational Efficiency
Attention to Detail
Passion for Learning

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Retail Sales Assistant/Driver position. Tailor your application to highlight how your experience aligns with these requirements.

Showcase Customer Service Skills: Since exceptional customer service is a core part of the role, provide specific examples in your application that demonstrate your ability to deliver outstanding service and create positive customer experiences.

Highlight Teamwork and Initiative: Mention any previous experience where you successfully worked as part of a team or took the initiative to improve processes. This will show that you can thrive in a dynamic retail environment.

Express Your Passion for Wine: Even if you don't have extensive wine knowledge, express your enthusiasm for learning about wine and mention any relevant experiences that showcase your willingness to grow in this area, such as pursuing WSET qualifications.

How to prepare for a job interview at Majestic Wines Warehouse Limited

✨Show Your Passion for Customer Service

As a Retail Sales Assistant/Driver, exceptional customer service is key. Be prepared to share examples of how you've gone above and beyond for customers in the past. This will demonstrate your commitment to delivering a VIP experience.

✨Know Your Products

While wine knowledge is beneficial, showing a genuine passion for learning about the products can set you apart. Research Majestic Wine's offerings and be ready to discuss your favourite wines or any interesting facts you've discovered.

✨Demonstrate Team Spirit

This role requires collaboration with your store team. Share experiences where you've successfully worked as part of a team to achieve goals. Highlight your ability to support others and contribute positively to the work environment.

✨Be Ready to Discuss KPIs

Understanding key performance indicators (KPIs) is crucial for this position. Prepare to discuss how you've previously met or exceeded targets in sales or customer service, and how you plan to drive performance at Majestic Wine.

Retail Sales Assistant/Driver - Southampton - 24 Hours
Majestic Wines Warehouse Limited
M
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