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For Companies At a Glance
- Tasks: Drive sales and deliver exceptional customer service in a dynamic retail environment.
- Company: Join Majestic Wine, the UK's largest specialist wine retailer with a vibrant culture.
- Benefits: Enjoy competitive salary, performance bonuses, staff discounts, and career development opportunities.
- Why this job: Be part of a revolutionary retail transformation and explore the world of wine.
- Qualifications: Passion for customer service and a full UK driving licence required.
- Other info: Full training provided, with exciting incentives and opportunities for growth.
The predicted salary is between 24000 - 36000 £ per year.
Overview
Majestic Wine in Sheffield and Chesterfield are looking for a dynamic, ambitious and driven individual who wants to grow and develop in a company that\’s revolutionising retail!
Majestic is the UK’s largest specialist wine retailer, operating a network of over 200 stores nationwide. Founded in 1980, the company recently passed back into private ownership following the acquisition of Fortress Investment Group and has undergone an ambitious transformation and turnaround programme. The results of which are now being seen, with record market share growth, a new and improved product range, a new website and six new stores – including a pipeline for future expansion over the next five years. With no minimum purchase, the Majestic range includes over 1,100 different wines, spirits and beers, both online and in-store. Majestic’s key strength is over 1,000 WSET-trained colleagues offering knowledgeable, passionate and friendly customer service across all channels.
The Role
As a Sales Assistant you’ll be supporting your store team with driving sales performance and the day-day running of your store. You’ll deliver exceptional customer service and experience to optimise KPI performance.
Key Responsibilities
- Drive store performance by maximising sales opportunities. Support your team on meeting and exceeding targets through focusing on KPI delivery
- Deliver exceptional market leading customer service to drive business growth through customer loyalty & repeat purchases
- Demonstrate that you make your own luck by offering your customers a VIP concierge service, actively contacting them with updates on products and tastings.
- Sell the story not the Discount. Demonstrate and share your passion for product with customers through an in-depth knowledge of our range.
- Take ownership for your wine knowledge, constantly learning about our products to support your WSET qualification and confidence in selling.
- Take accountability and pride for the physical appearance and maintenance of your store both internally & externally
- Involvement in all operational tasks required for the day-day operational running a Majestic Wine store – from delivering wine to our customers, merchandising stock deliveries and calling our valued customers to drive sales opportunities.
- Continuously identify opportunities to make improvements which will optimise the operational running of the store, feeding ideas back to your wider team so you can implement solutions together
- Ensure you remain fully compliant, safe & legal by following internal policies, processes and completing mandatory training.
- Be an example of Majestic’s Ways of Working and source of support for more junior team members, feeding back to your Store Manager as appropriate.
- As a key holder you understand the opening and closing compliance and are confident to operate the store without your management team.
Knowledge & Skills Required
- Excellent time-management, delegation and problem-solving skills
- Be able to demonstrate your ability to deliver exceptional customer experience & service to every single customer
- Self-motivated, able to thrive when working alone and as part of a team
- A can-do attitude with a passion for seeing problems through to solutions
- Adaptable and resilient to meet the ever-changing demands of our business
- Excellent communication and time management skills
- Wine knowledge is beneficial but passion to learn more is essential to pass level 2 WSET wine qualifications
- Hold a full UK/EU/EEA driving licence for at least 12 months with no more than 6 penalty points
What is in it for you
- Competitive Salary & Performance Bonus
- Up to 20% staff discount
- Career development opportunities – we are passionate about nurturing our internal talent, offering career progression supported by our excellent in-house training schemes!
- Fantastic incentives that take you around the world to explore our different vineyards.
- A contributory Company Pension Plan
- Life Assurance (Worth 2times your annual salary)
- Uniform provided
- 29 days holiday, including public and bank holidays.
- PLUS invites to wine tasting events.
- Access to Retail Trust which includes: Retail Rewards including Instant savings with discounted e-vouchers, discounted reloadable shopping cards, gift vouchers and gift cards, Discounts of up to 30%, Access to free counselling and support phone line.
- Company maternity, paternity and adoption leave after 26 weeks.
- Long service rewards.
- Full training provided for your first 3 months with us, continued support throughout your career with Majestic Wine.
- Company sick pay scheme.
Job Specifics
- Contract: Fixed Term until 31/12/2025
- Hours: 30 Hours Per Week
- Must be able to work weekends and evenings
- Will be expected to work in both our Sheffield and Chesterfield branches
- Driving is a key part of this position so being comfortable driving one of our company vans is essential. We will not accept candidates without a full UK manual driver\’s license (held for at least 12 months) for this position.
We look forward to receiving your application! Together we are Majestic! #TWAM
On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.
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Retail Sales Assistant/Driver - Sheffield/Chesterfield (30 Hours - Fixed Term until 31/12/2025) employer: Majestic Wines Warehouse Limited
Contact Detail:
Majestic Wines Warehouse Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Assistant/Driver - Sheffield/Chesterfield (30 Hours - Fixed Term until 31/12/2025)
✨Tip Number 1
Get to know Majestic Wine! Before your interview, dive into their website and social media. Familiarise yourself with their products and recent changes in the company. This shows you're genuinely interested and ready to contribute.
✨Tip Number 2
Practice your customer service skills! Think of examples where you've gone above and beyond for a customer. Majestic values exceptional service, so be ready to share your experiences that highlight your passion for helping others.
✨Tip Number 3
Show off your teamwork spirit! Majestic is all about collaboration, so be prepared to discuss how you’ve worked well in a team before. Share stories that demonstrate your ability to support and motivate your colleagues.
✨Tip Number 4
Don’t forget to ask questions! At the end of your interview, have a few thoughtful questions ready about the role or the company. This not only shows your interest but also helps you figure out if Majestic is the right fit for you.
We think you need these skills to ace Retail Sales Assistant/Driver - Sheffield/Chesterfield (30 Hours - Fixed Term until 31/12/2025)
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for wine and customer service shine through! We want to see that you’re not just looking for a job, but that you genuinely care about delivering an exceptional experience to our customers.
Tailor Your CV: Make sure your CV is tailored to the role. Highlight any relevant experience in retail or customer service, and don’t forget to mention your driving skills if you’ve got them! We love seeing how your background aligns with what we do at Majestic.
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate a well-structured application that gets straight to the good stuff!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining the Majestic team!
How to prepare for a job interview at Majestic Wines Warehouse Limited
✨Know Your Wines
Since this role involves selling wine, it's crucial to brush up on your wine knowledge. Familiarise yourself with the different types of wines Majestic offers and be ready to share your passion for them. This will not only impress your interviewers but also show that you're eager to learn and grow in the role.
✨Showcase Your Customer Service Skills
Majestic values exceptional customer service, so prepare examples from your past experiences where you went above and beyond for a customer. Think about how you can demonstrate your ability to create a VIP experience and build customer loyalty during the interview.
✨Be Ready to Discuss KPIs
Understanding key performance indicators (KPIs) is essential for this role. Be prepared to discuss how you've met or exceeded targets in previous positions. Highlight any specific strategies you used to drive sales or improve customer satisfaction.
✨Demonstrate Team Spirit
As a Sales Assistant, you'll be part of a team. Share examples of how you've collaborated with others to achieve common goals. Emphasise your adaptability and willingness to support your colleagues, as this aligns with Majestic's culture of teamwork and development.