At a Glance
- Tasks: Drive sales and deliver exceptional customer service in a dynamic retail environment.
- Company: Join the UK's number one Wine Specialist, Majestic Wine.
- Benefits: Enjoy up to 20% staff discount and career development opportunities.
- Other info: Work in a supportive team with opportunities for progression.
- Why this job: Be part of a revolution in retail while sharing your passion for wine.
- Qualifications: Full UK driving licence and a desire to learn about wine.
The predicted salary is between 20000 - 25000 £ per year.
Fancy joining the UK’s number one Wine Specialist? Majestic Wine in Henley-on-Thames are looking for a dynamic, ambitious and driven individual who wants to grow and develop in a company that's revolutionising retail!
About the Role
As a Sales Assistant you’ll support your store team with driving sales performance and the day-to-day running of the store. You’ll deliver exceptional customer service and experience to optimise KPI performance.
Key Responsibilities
- Drive store performance by maximising sales opportunities and supporting the team to exceed targets through KPI delivery.
- Deliver exceptional market-leading customer service to foster business growth through loyalty and repeat purchases.
- Provide a VIP concierge service, actively contacting customers with updates on products and tastings.
- Sell the story, not the discount – share passion for product with customers through in-depth knowledge of our range.
- Take ownership of wine knowledge, continually learning about our products to support WSET qualification and confidence in selling.
- Maintain pride and accountability for the store’s physical appearance, both internally and externally.
- Participate in all operational tasks required for day-to-day running, including wine delivery, merchandising stock deliveries and calling valued customers to drive sales opportunities.
- Identify opportunities to improve operational efficiency and share ideas with the wider team.
- Remain fully compliant, safe and legal by following internal policies, processes and completing mandatory training.
- Act as an example of Majestic’s Ways of Working, providing support for junior team members and feeding feedback to the Store Manager.
- As a key holder, understand opening and closing compliance and confidently operate the store without management presence.
Knowledge passion to learn and achieve a level 2 WSET qualification is essential. Hold a full UK manual transmission driving licence for at least 12 months with no more than 6 penalty points.
What is in it for you
- Up to 20% staff discount.
- Career development opportunities – nurturing internal talent with career progression supported by in-house training schemes.
- Uniform provided.
- Access to Retail Trust which includes instant savings with discounted e-vouchers, discounted reloadable shopping cards, gift vouchers and gift cards, discounts of up to 30%, and free counselling and support phone line.
Job Specifics
- Contract: Permanent
- Hours: 40 Hours Per Week
- Must be able to work evenings and weekends.
- Driving is a key part of the position; must be comfortable driving one of our company vans.
- Salary: £26,436.80
Retail Sales Assistant/Driver - Henley-on-Thames (40 Hours) employer: Majestic Wines Warehouse Limited
Majestic Wine in Henley-on-Thames is an exceptional employer, offering a vibrant work culture that prioritises employee growth and development. With a commitment to nurturing talent through in-house training and career progression opportunities, employees enjoy a supportive environment where they can thrive. Additionally, the generous staff discount and access to various employee benefits make it a rewarding place to work for those passionate about wine and customer service.
Contact Details:
Majestic Wines Warehouse Limited Recruitment Team
