At a Glance
- Tasks: Support the store team in driving sales and delivering exceptional customer service.
- Company: Join the UK's number one Wine Specialist, Majestic Wine.
- Benefits: Competitive salary, up to 20% staff discount, and career development opportunities.
- Other info: Enjoy excellent in-house training and a supportive work environment.
- Why this job: Be part of a dynamic team revolutionising retail while sharing your passion for wine.
- Qualifications: Full UK manual driving licence and a desire to learn about wine.
The predicted salary is between 20000 - 25000 € per year.
Fancy joining the UK’s number one Wine Specialist? Majestic Wine Harrogate are looking for a dynamic, ambitious and driven individual who wants to grow and develop in a company that's revolutionising retail!
The Role
As a Sales Assistant you’ll be supporting your store team with driving sales performance and the day-to-day running of your store. You’ll deliver exceptional customer service and experience to optimise KPI performance.
Key Responsibilities
- Drive store performance by maximising sales opportunities and supporting the team to meet and exceed targets through a focus on KPI delivery.
- Deliver exceptional market-leading customer service to drive business growth through customer loyalty and repeat purchases.
- Offer customers a VIP concierge service, actively contacting them with updates on products and tastings.
- Sell the story, not the discount – share your passion for product through in-depth knowledge of the range.
- Take ownership of your wine knowledge, continually learning to support your WSET qualification and sales confidence.
- Maintain the physical appearance and upkeep of the store internally and externally.
- Participate in all operational tasks required for day-to-day running of the store, including delivery of wine to customers, merchandising stock deliveries, and calling valued customers to drive sales opportunities.
- Identify and propose operational improvements to optimise store efficiency and share ideas with the wider team.
- Ensure compliance, safety and legal standards by following internal policies, processes and completing mandatory training.
- Act as an example of Majestic’s Ways of Working and support junior team members, providing feedback to the Store Manager as appropriate.
- As a key holder understanding opening and closing compliance and operating the store independently.
Knowledge passion to learn more to pass level 2 WSET qualifications. Full UK manual transmission driving licence for at least 12 months with no more than 6 penalty points.
What is in it for you
- Competitive salary.
- Up to 20% staff discount.
- Career development opportunities and internal progression supported by excellent in-house training schemes.
- Uniform provided.
- Access to Retail Trust (Retail Rewards, e-voucher discounts, reloadable shopping cards, gift vouchers and free counselling/support phone line).
Job Specifics
- Contract: Permanent.
- Hours: 30 hours per week.
- Must be able to work evenings and weekends.
- Driving is essential; comfortable driving company vans.
- Full UK manual driver’s license required.
Retail Sales Assistant/Driver - Harrogate (30 Hours) employer: Majestic Wines Warehouse Limited
Majestic Wine Harrogate is an exceptional employer that champions personal and professional growth within a vibrant retail environment. With a commitment to delivering outstanding customer service, employees benefit from competitive salaries, generous staff discounts, and comprehensive training programmes, including support for WSET qualifications. The dynamic work culture fosters teamwork and innovation, making it an ideal place for those looking to thrive in the retail sector while enjoying the perks of working with the UK's leading wine specialist.
Contact Detail:
Majestic Wines Warehouse Limited Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Retail Sales Assistant/Driver - Harrogate (30 Hours)
✨Tip Number 1
Get to know the company! Before your interview, dive into Majestic Wine's values and culture. This will help you connect with the team and show that you're genuinely interested in being part of their revolution in retail.
✨Tip Number 2
Practice your sales pitch! Since you'll be driving sales performance, think about how you can showcase your passion for wine. Prepare to share your knowledge and enthusiasm during the interview – it’ll make you stand out!
✨Tip Number 3
Show off your customer service skills! Think of examples where you've gone above and beyond for customers. Majestic Wine is all about delivering exceptional service, so let them know you can provide that VIP experience.
✨Tip Number 4
Don’t forget to follow up! After your interview, drop a quick thank-you email to express your appreciation for the opportunity. It shows professionalism and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Retail Sales Assistant/Driver - Harrogate (30 Hours)
Some tips for your application 🫡
Show Your Passion for Wine:When you're writing your application, let your love for wine shine through! Share any experiences or knowledge you have about wine, as this will show us that you're genuinely interested in the role and ready to engage with our customers.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for this specific role. Highlight your sales experience and customer service skills, and don’t forget to mention any relevant qualifications like WSET. We want to see how you can contribute to our team!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for Majestic Wine.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Majestic Wines Warehouse Limited
✨Know Your Wine
Before the interview, brush up on your wine knowledge! Familiarise yourself with different types of wines, their regions, and what makes them special. This will not only help you answer questions confidently but also show your passion for the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered exceptional customer service. Think about how you handled difficult situations or went the extra mile for a customer. This is key for a role that focuses on driving sales through customer loyalty.
✨Demonstrate Team Spirit
Majestic Wine values teamwork, so be ready to discuss how you've collaborated with others in previous roles. Share specific instances where you supported your team to achieve targets or improve store performance.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. Ask about the company culture, training opportunities, or how they measure success in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
