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- Tasks: Support store team, drive sales, and deliver exceptional customer service.
- Company: Join the UK's number one Wine Specialist, Majestic Wine Group.
- Benefits: Competitive salary, up to 20% staff discount, and career development opportunities.
- Other info: Enjoy a vibrant work environment with opportunities for growth and learning.
- Why this job: Be part of a dynamic team revolutionising retail and share your passion for wine.
- Qualifications: Excellent customer service skills and a full UK driving licence required.
The predicted salary is between 20000 - 25000 £ per year.
Fancy joining the UK’s number one Wine Specialist? Majestic Wine Chislehurst are looking for a dynamic, ambitious and driven individual who wants to grow and develop in a company that's revolutionising retail!
Majestic Wine Group is the UK’s largest end-to-end wines and spirits specialist, operating across retail, on-trade and hospitality through four brands: Majestic Retail, Majestic Commercial, Enotria and Vagabond. Founded in 1980 and backed by Fortress Investment Group, the business has undergone rapid growth through transformation and acquisitions, formally becoming Majestic Wine Group in 2025.
With over 200 retail stores, a nationwide on-trade supply network and a growing wine bar estate, Majestic is focused on curating a high-quality, differentiated product range, delivering expert service and expanding its physical and digital footprint across the UK.
The Role
As a Sales Assistant you’ll be supporting your store team with driving sales performance and the day-to-day running of your store. You’ll deliver exceptional customer service and experience to optimise KPI performance.
Key Responsibilities
- Drive store performance by maximising sales opportunities.
- Support your team on meeting and exceeding targets through focusing on KPI delivery.
- Deliver exceptional market leading customer service to drive business growth through customer loyalty & repeat purchases.
- Demonstrate that you make your own luck by offering your customers a VIP concierge service, actively contacting them with updates on products and tastings.
- Sell the story not the Discount.
- Demonstrate and share your passion for product with customers through an in-depth knowledge of our range.
- Take ownership for your wine knowledge, constantly learning about our products to support your WSET qualification and confidence in selling.
- Take accountability and pride for the physical appearance and maintenance of your store both internally & externally.
- Involvement in all operational tasks required for the day-to-day operational running of a Majestic Wine store - from delivering wine to our customers, merchandising stock deliveries and calling our valued customers to drive sales opportunities.
- Continuously identify opportunities to make improvements which will optimise the operational running of the store, feeding ideas back to your wider team so you can implement solutions together.
- Ensure you remain fully compliant, safe & legal by following internal policies, processes and completing mandatory training.
- Be an example of Majestic’s Ways of Working and source of support for more junior team members, feeding back to your Store Manager as appropriate.
- As a key holder you understand the opening and closing compliance and are confident to operate the store without your management team.
Knowledge & Skills Required
- Excellent time-management, delegation and problem-solving skills.
- Be able to demonstrate your ability to deliver exceptional customer experience & service to every single customer.
- Self-motivated, able to thrive when working alone and as part of a team.
- A can-do attitude with a passion for seeing problems through to solutions.
- Adaptable and resilient to meet the ever-changing demands of our business.
- Excellent communication and time management skills.
- Wine knowledge is beneficial but passion to learn more is essential to pass level 2 WSET wine qualifications.
- Hold a full UK, manual transmission driving licence for at least 12 months with no more than 6 penalty points.
What is in it for you
- Competitive Salary.
- Up to 20% staff discount.
- Career development opportunities - we are passionate about nurturing our internal talent, offering career progression supported by our excellent in-house training schemes!
- Uniform provided.
- Access to Retail Trust which includes: Retail Rewards including Instant savings with discounted e-vouchers, discounted reloadable shopping cards, gift vouchers and gift cards, Discounts of up to 30%, Access to free counselling and support phone line.
Job Specifics
- Contract: Permanent.
- Hours: 18 Hours Per Week.
- Must be able to work evenings and weekends.
- Driving is a key part of this position so being comfortable driving one of our company vans is essential.
- We will not accept candidates without a full UK manual driver’s licence (held for at least 12 months) for this position.
Retail Sales Assistant/Driver - Chislehurst (18 Hours) employer: Majestic Wines Warehouse Limited
Contact Detail:
Majestic Wines Warehouse Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Assistant/Driver - Chislehurst (18 Hours)
✨Tip Number 1
Get to know the company inside out! Before your interview, dive into Majestic Wine's history, values, and product range. This will not only impress them but also help you connect your passion for wine with their mission.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can showcase your ability to deliver exceptional service. Remember, they want someone who can drive sales through great customer experiences, so be ready to share examples.
✨Tip Number 3
Show off your enthusiasm for learning! Mention your willingness to gain wine knowledge and pursue the WSET qualification. This shows you're committed to growing with the company and adds value to your application.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Majestic Wine.
We think you need these skills to ace Retail Sales Assistant/Driver - Chislehurst (18 Hours)
Some tips for your application 🫡
Show Your Passion for Wine: When you're writing your application, let your love for wine shine through! Mention any experiences or knowledge you have about wines, and don't be shy to express your eagerness to learn more. We want to see that you're excited about joining the Majestic Wine family!
Tailor Your Application: Make sure to customise your application to reflect the key responsibilities and skills mentioned in the job description. Highlight your customer service experience and any relevant achievements that demonstrate your ability to drive sales and support a team. We appreciate when candidates take the time to connect their skills with what we’re looking for!
Be Yourself: We’re all about authenticity at StudySmarter, so don’t hesitate to let your personality come through in your application. Share your unique experiences and how they’ve shaped you as a person and a professional. We want to know the real you, not just a list of qualifications!
Apply Through Our Website: To make sure your application gets to us quickly and efficiently, apply directly through our website. It’s super easy and ensures that your details are in the right hands. Plus, it shows you’re keen on joining our team at Majestic Wine!
How to prepare for a job interview at Majestic Wines Warehouse Limited
✨Know Your Wine
Brush up on your wine knowledge before the interview. Familiarise yourself with different types of wines, their origins, and what makes them special. This will not only impress your interviewers but also show your passion for the role.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered exceptional customer service in the past. Think about specific situations where you went above and beyond to help a customer, as this aligns perfectly with the expectations of Majestic Wine.
✨Demonstrate Team Spirit
Majestic Wine values teamwork, so be ready to discuss how you’ve collaborated with others in previous roles. Share stories that highlight your ability to support your team and contribute to achieving common goals.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the company culture, training opportunities, or how they measure success in the role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.