At a Glance
- Tasks: Deliver wine with a smile while providing excellent customer service.
- Company: Join Majestic, the UK's largest specialist wine retailer with over 200 stores.
- Benefits: Enjoy uncapped bonuses, staff discounts, and 29 days holiday.
- Other info: Full training provided, with ongoing support and development throughout your career.
- Why this job: Be an ambassador for a brand known for its friendly service and career growth opportunities.
- Qualifications: Must hold a valid UK/EU driving licence and be able to lift up to 18kg.
Fancy joining the UK’s number one Wine Specialist?
We are looking for an experienced, committed and customer-centric driver to work in our Southend store.
The Role
As a Majestic Wine Driver, you get the opportunity to meet and talk to different customers every day. That’s why this role is about much more than just driving: it’s about managing the end-to-end delivery process. In this role, you’ll be an ambassador for the store in which you work, supporting the team to deliver an outstanding shopping experience for every one of our customers.
Job Specifics:
-
Contract: Permanent
-
Hours: 9 hours
-
Salary:£5,714.28 per year
-
Location: Southend
Key Responsibilities
-
Be the face of Majestic to our delivery customers, ensuring excellent customer service and experience
-
Picking deliveries and loading the van
-
Ensure the van is maintained to a high standard. You take pride in the van by ensuring it is clean and all compliance checks are carried out in a timely manner
-
Delivery into the customer’s house, work place or venue with a smile and a helpful attitude (which can include flights of stairs!)
-
Clear communication with customers to book in deliveries and to provide them with an update on delivery time slot
-
Constantly finding ways to be more efficient with the driving time, understanding the cost impact on inefficient delivery runs
-
Be an ambassador for Majestic whilst driving. You must be able to drive confidently and safely
Knowledge & Skills Required
-
Hold a full UK/EU/EEA manual driving licence for at least 12 months with no more than 6 penalty points
-
Be able and comfortable with carrying up to 18kg weight (equivalent of 2 wine boxes)
-
Confident in driving in Central London
-
Excellent time-management, delegation and problem-solving skills
-
Be able to deliver exceptional customer experience & service to every single customer every time
-
A positive can-do attitude with a passion for seeing problems through to solutions
What is in it for you:
-
Uncapped quarterly performance bonus
-
Up to 20% staff discount
-
29 days holiday (prorated for part time contracts), including public and bank holidays
-
Life Assurance (Worth 2x your annual salary)
-
Access to Retail Trust which includes: Retail Rewards including Instant savings with discounted e-vouchers, discounted reloadable shopping cards, gift vouchers and gift cards, Discounts of up to 30%, Access to free counselling and support phone line
-
Contributory Company Pension Plan
-
The opportunity to win fantastic incentives such as trips abroad & prizes
-
Career development opportunities – we are passionate about nurturing our internal talent, offering career progression supported by our excellent in-house training schemes
-
Full training provided for your first 3 months with us, continued support throughout your career with Majestic Wine
Who are we?
Majestic is the UK’s largest specialist wine retailer, operating a network of over 200 stores nationwide. Founded in 1980, the company recently passed back into private ownership following the acquisition of Fortress Investment Group and has undergone an ambitious transformation and turnaround programme. The results of which are now being seen, with record market share growth, a new and improved product range, a new website and six new stores – including a pipeline for future expansion over the next five years. With no minimum purchase, the Majestic range includes over 1,100 different wines, spirits and beers, both online and in-store. Majestic’s key strength is over 1,000 WSET-trained colleagues offering knowledgeable, passionate and friendly customer service across all channels.
We look forward to receiving your application! Together we are Majestic! #TWAM
On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.
#J-18808-Ljbffr
Retail Driver - Southend (9 hours) employer: Majestic Wines Warehouse Limited
Contact Detail:
Majestic Wines Warehouse Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Driver - Southend (9 hours)
✨Tip Number 1
Familiarise yourself with the local area, especially Southend and its surroundings. Knowing the best routes and potential traffic hotspots can help you demonstrate your time-management skills during the interview.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've gone above and beyond for customers in previous roles. This will highlight your commitment to providing an exceptional experience, which is key for this position.
✨Tip Number 3
Be ready to discuss your driving experience, particularly in urban environments like Central London. Highlight any relevant training or certifications that demonstrate your ability to drive safely and confidently.
✨Tip Number 4
Prepare to talk about how you handle challenges on the road, such as delays or difficult delivery situations. This will show your problem-solving skills and positive attitude, both of which are essential for a role at Majestic Wine.
We think you need these skills to ace Retail Driver - Southend (9 hours)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Retail Driver position. Tailor your application to highlight your relevant experience in customer service and driving.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your driving experience, customer service skills, and any relevant qualifications. Highlight specific achievements that demonstrate your ability to provide excellent service and manage deliveries efficiently.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention why you want to work for Majestic Wine and how your skills align with their values of customer-centric service and efficiency.
Proofread Your Application: Before submitting your application, double-check for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Majestic Wines Warehouse Limited
✨Show Your Customer Service Skills
As a driver for Majestic Wine, you'll be the face of the company. Make sure to highlight your previous customer service experience and how you handle different situations with a positive attitude.
✨Demonstrate Your Driving Confidence
Since driving is a key part of the role, be prepared to discuss your driving history. Mention your full UK/EU/EEA manual driving licence and any relevant experiences that showcase your confidence and safety on the road.
✨Emphasise Time Management Abilities
The job requires excellent time-management skills. Be ready to share examples of how you've efficiently managed your time in past roles, especially when it comes to deliveries or tight schedules.
✨Prepare for Problem-Solving Scenarios
Majestic values a can-do attitude and problem-solving skills. Think of specific instances where you've successfully resolved issues, particularly in a delivery or customer service context, and be ready to discuss them.