At a Glance
- Tasks: Drive and deliver wine while providing excellent customer service.
- Company: Join Majestic, the UK's top wine specialist with over 200 stores.
- Benefits: Enjoy uncapped bonuses, staff discounts, and 29 days holiday.
- Other info: Full training provided with opportunities for career progression.
- Why this job: Be an ambassador for a renowned brand and meet diverse customers daily.
- Qualifications: Must hold a valid UK/EU driving licence and be able to lift 18kg.
Fancy joining the UK’s number one Wine Specialist? We are looking for an experienced, committed and customer-centric driver to work in our Marylebone store.
The Role
As a Majestic Wine Driver, you get the opportunity to meet and talk to different customers every day. That’s why this role is about much more than just driving: it’s about managing the end-to-end delivery process. In this role, you’ll be an ambassador for the store in which you work, supporting the team to deliver an outstanding shopping experience for every one of our customers.
Job Specifics:
- Contract: Fixed Term until 31/12/2025
- Hours: 16 hours
- Salary: £10,158.72 (Pro Rata)
- Location: Fulham
Key Responsibilities
- Be the face of Majestic to our delivery customers, ensuring excellent customer service and experience
- Picking deliveries and loading the van
- Ensure the van is maintained to a high standard. You take pride in the van by ensuring it is clean and all compliance checks are carried out in a timely manner
- Delivery into the customer’s house, workplace or venue with a smile and a helpful attitude (which can include flights of stairs!)
- Clear communication with customers to book in deliveries and to provide them with an update on delivery time slot
- Constantly finding ways to be more efficient with the driving time, understanding the cost impact on inefficient delivery runs
- Be an ambassador for Majestic whilst driving. You must be able to drive confidently and safely
Knowledge & Skills Required
- Hold a full UK/EU/EEA manual driving licence for at least 12 months with no more than 6 penalty points
- Be able and comfortable with carrying up to 18kg weight (equivalent of 2 wine boxes)
- Confident in driving in Central London
- Excellent time-management, delegation and problem-solving skills
- Be able to deliver exceptional customer experience & service to every single customer every time
- A positive can-do attitude with a passion for seeing problems through to solutions
What is in it for you:
- Uncapped quarterly performance bonus
- Up to 20% staff discount
- 29 days holiday (prorated for part-time contracts), including public and bank holidays
- Life Assurance (Worth 2x your annual salary)
- Access to Retail Trust which includes: Retail Rewards including Instant savings with discounted e-vouchers, discounted reloadable shopping cards, gift vouchers and gift cards, Discounts of up to 30%, Access to free counselling and support phone line
- Contributory Company Pension Plan
- The opportunity to win fantastic incentives such as trips abroad & prizes
- Career development opportunities - we are passionate about nurturing our internal talent, offering career progression supported by our excellent in-house training schemes
- Full training provided for your first 3 months with us, continued support throughout your career with Majestic Wine
Who are we?
Majestic is the UK’s largest specialist wine retailer, operating a network of over 200 stores nationwide. Founded in 1980, the company recently passed back into private ownership following the acquisition of Fortress Investment Group and has undergone an ambitious transformation and turnaround programme. The results of which are now being seen, with record market share growth, a new and improved product range, a new website and six new stores - including a pipeline for future expansion over the next five years. With no minimum purchase, the Majestic range includes over 1,100 different wines, spirits and beers, both online and in-store. Majestic’s key strength is over 1,000 WSET-trained colleagues offering knowledgeable, passionate and friendly customer service across all channels.
We look forward to receiving your application! Together we are Majestic!
Retail Driver - Fulham (16 hours - Fixed Term until 31/12/2025) in London employer: Majestic Wines Warehouse Limited
Majestic Wine is an exceptional employer, offering a vibrant work culture where employees are valued as ambassadors of the brand. With competitive benefits such as uncapped performance bonuses, generous staff discounts, and a strong focus on career development through in-house training, our Fulham location provides a supportive environment for growth and success. Join us to be part of a passionate team dedicated to delivering outstanding customer experiences in the UK's leading wine specialist.
Contact Detail:
Majestic Wines Warehouse Limited Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Retail Driver - Fulham (16 hours - Fixed Term until 31/12/2025) in London
✨Tip Number 1
Familiarise yourself with the Fulham area and its delivery routes. Knowing the quickest and most efficient paths can help you stand out during the interview, showing your commitment to excellent customer service.
✨Tip Number 2
Demonstrate your customer service skills by preparing examples of how you've handled challenging situations in the past. This will highlight your ability to maintain a positive attitude and solve problems on the go.
✨Tip Number 3
Show your enthusiasm for wine and customer interaction. Being knowledgeable about different wines can enhance your conversations with customers and position you as a valuable ambassador for Majestic.
✨Tip Number 4
Prepare to discuss your time-management skills. Since this role involves managing delivery schedules, being able to articulate how you prioritise tasks and handle time efficiently will be crucial.
We think you need these skills to ace Retail Driver - Fulham (16 hours - Fixed Term until 31/12/2025) in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience, especially in customer service and driving roles. Emphasise any previous work that involved delivery or logistics, as well as your ability to handle weights up to 18kg.
Craft a Strong Cover Letter:In your cover letter, express your enthusiasm for the role and the company. Mention your commitment to providing excellent customer service and how you can be an ambassador for Majestic Wine.
Showcase Your Driving Skills:Clearly state your driving qualifications, including your full UK/EU/EEA manual driving licence and any relevant experience driving in Central London. Highlight your time-management skills and ability to navigate efficiently.
Demonstrate Problem-Solving Abilities:Provide examples in your application of how you've successfully solved problems in previous roles. This could include managing delivery schedules or handling customer inquiries effectively.
How to prepare for a job interview at Majestic Wines Warehouse Limited
✨Show Your Customer Service Skills
As a driver for Majestic Wine, you'll be the face of the company. Make sure to highlight your previous customer service experience and how you handle different situations with a positive attitude.
✨Demonstrate Your Driving Confidence
Since driving in Central London is part of the job, be prepared to discuss your driving experience. Mention any relevant qualifications and your ability to navigate busy streets safely and efficiently.
✨Emphasise Teamwork and Communication
This role involves clear communication with customers and team members. Share examples of how you've successfully worked in a team and maintained effective communication in past roles.
✨Prepare for Problem-Solving Scenarios
The job requires excellent problem-solving skills. Think of specific instances where you've had to find solutions on the spot, especially in a delivery or customer service context, and be ready to discuss them.
