At a Glance
- Tasks: Support store team, drive sales, and deliver exceptional customer service.
- Company: Join Majestic Wine, the UK's number one wine specialist with a vibrant culture.
- Benefits: Enjoy competitive salary, up to 20% discount, and career development opportunities.
- Other info: Flexible hours with evening and weekend shifts; great training and support for career growth.
- Why this job: Be part of a dynamic team revolutionising retail while sharing your passion for wine.
- Qualifications: Excellent customer service skills, a can-do attitude, and a full UK driving licence required.
The predicted salary is between 20000 - 25000 £ per year.
Fancy joining the UK’s number one Wine Specialist? Majestic Wine Redhill are looking for a dynamic, ambitious and driven individual who wants to grow and develop in a company that's revolutionising retail!
Majestic Wine Group is the UK’s largest end‑to‑end wines and spirits specialist, operating across retail, on‑trade and hospitality through four brands: Majestic Retail, Majestic Commercial, Enotria and Vagabond. Founded in 1980 and backed by Fortress Investment Group, the business has undergone rapid growth through transformation and acquisitions, formally becoming Majestic Wine Group in 2025. With over 200 retail stores, a nationwide on‑trade supply network and a growing wine bar estate, Majestic is focused on curating a high‑quality, differentiated product range, delivering expert service and expanding its physical and digital footprint across the UK.
The Role
As a Sales Assistant you’ll be supporting your store team with driving sales performance and the day‑to‑day running of your store. You’ll deliver exceptional customer service and experience to optimise KPI performance.
Key Responsibilities
- Drive store performance by maximising sales opportunities.
- Support your team on meeting and exceeding targets through focusing on KPI delivery.
- Deliver exceptional market leading customer service to drive business growth through customer loyalty & repeat purchases.
- Demonstrate that you make your own luck by offering your customers a VIP concierge service, actively contacting them with updates on products and tastings.
- Sell the story not the Discount.
- Demonstrate and share your passion for product with customers through an in‑depth knowledge of our range.
- Take ownership for your wine knowledge, constantly learning about our products to support your WSET qualification and confidence in selling.
- Take accountability and pride for the physical appearance and maintenance of your store both internally & externally.
- Involvement in all operational tasks required for the day‑to‑day operational running of a Majestic Wine store - from delivering wine to our customers, merchandising stock deliveries and calling our valued customers to drive sales opportunities.
- Continuously identify opportunities to make improvements which will optimise the operational running of the store, feeding ideas back to your wider team so you can implement solutions together.
- Ensure you remain fully compliant, safe & legal by following internal policies, processes and completing mandatory training.
- Be an example of Majestic’s Ways of Working and source of support for more junior team members, feeding back to your Store Manager as appropriate.
- As a key holder you understand the opening and closing compliance and are confident to operate the store without your management team.
Knowledge & Skills Required
- Excellent time‑management, delegation and problem‑solving skills.
- Be able to demonstrate your ability to deliver exceptional customer experience & service to every single customer.
- Self‑motivated, able to thrive when working alone and as part of a team.
- A can‑do attitude with a passion for seeing problems through to solutions.
- Adaptable and resilient to meet the ever‑changing demands of our business.
- Excellent communication and time management skills.
- Wine knowledge is beneficial but passion to learn more is essential to pass level 2 WSET wine qualifications.
- Hold a full UK, manual transmission driving licence for at least 12 months with no more than 6 penalty points.
What is in it for you
- Competitive Salary.
- Up to 20% staff discount.
- Career development opportunities - we are passionate about nurturing our internal talent, offering career progression supported by our excellent in‑house training schemes!
- Uniform provided.
- Access to Retail Trust which includes: Retail Rewards including Instant savings with discounted e‑vouchers, discounted reloadable shopping cards, gift vouchers and gift cards, Discounts of up to 30%, Access to free counselling and support phone line.
- Company sick pay scheme.
Job Specifics
- Contract: Permanent.
- Hours: 18 Hours Per Week.
- Must be able to work evenings and weekends.
- Driving is a key part of this position so being comfortable driving one of our company vans is essential.
- We will not accept candidates without a full UK manual driver's license (held for at least 12 months) for this position.
We look forward to receiving your application! Together we are Majestic!
Retail Sales Assistant/Driver - Redhill (18 Hours) employer: Majestic Wines Warehouse Limited
Majestic Wine Group is an exceptional employer, offering a vibrant work culture that prioritises employee growth and development. With competitive salaries, generous staff discounts, and comprehensive training programmes, we empower our team members to thrive in their roles while enjoying the benefits of working for the UK's leading wine specialist in the dynamic town of Redhill. Join us to be part of a passionate team dedicated to delivering outstanding customer experiences and driving business success.
Contact Details:
Majestic Wines Warehouse Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Retail Sales Assistant/Driver - Redhill (18 Hours)
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Majestic Wine. Understand their values, products, and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering exceptional service, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these stories during your interview!
✨Tip Number 3
Show off your passion for wine! Even if you're not a wine expert yet, demonstrate your eagerness to learn. Mention any wine-related experiences or interests you have, and express your excitement about pursuing the WSET qualification.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to keep yourself fresh in their minds and shows that you’re proactive and enthusiastic about the role.
We think you need these skills to ace Retail Sales Assistant/Driver - Redhill (18 Hours)
Some tips for your application 🫡
Show Your Passion for Wine:When writing your application, let your enthusiasm for wine shine through! Share any experiences or knowledge you have about wines, and don’t be shy about expressing your eagerness to learn more. We love candidates who are excited about our products!
Tailor Your Application:Make sure to customise your application to reflect the key responsibilities and skills mentioned in the job description. Highlight your customer service experience and any relevant skills that align with what we’re looking for. This shows us you’ve done your homework!
Be Yourself:We want to get to know the real you! Use a friendly tone in your application and let your personality come through. Whether it’s your problem-solving skills or your ability to work in a team, make sure we see the unique qualities that make you a great fit for Majestic.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy and straightforward – just follow the prompts!
How to prepare for a job interview at Majestic Wines Warehouse Limited
✨Know Your Wine
Brush up on your wine knowledge before the interview. Familiarise yourself with different types of wines, regions, and the basics of wine tasting. This will not only show your passion for the product but also help you connect with the team at Majestic Wine.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered exceptional customer service. Think about how you can demonstrate a 'customer-first' attitude, as this is crucial for the role. Be ready to discuss how you would handle difficult situations or exceed customer expectations.
✨Demonstrate Team Spirit
Majestic Wine values teamwork, so be prepared to talk about how you work well in a team setting. Share instances where you supported your colleagues or contributed to a team goal. Highlight your adaptability and willingness to help others succeed.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready to ask your interviewer. This could be about the company culture, opportunities for growth, or specifics about the role. It shows your genuine interest in the position and helps you assess if it's the right fit for you.
